We had arranged and confirmed to have two waterview rooms for two nights - however, when we arrived, we were taken into a hostel on the other side of the road (apparently the hotel of an uncle or aunt) without further explanation and they very apparently lied to us that one of our rooms that we had originally booked had a water problem (whilst they just rented out the rooms to someone else who arrived earlier than we did despite us having confirmed our late arrival time). She promised us a waterview room (which ended up to be a room where you have to go outside on a balcony and then could kind of get a peak of the river sideways) :)
Whilst this was kind of hilarious, we were really upset with her pretending there is no big deal about this and pretending that she is giving us a great discount on the room....
However, the next day we got the best rooms that we had originally booked in the correct hotel which were really beautiful and had a great view of the river from a big balcony!!
I think staff should learn to be a lot less pushy there, they were only helpful when you wanted to book a tour with them but any other recommendations for dinner for example they didnt really care about...
I think the place has got potential but they got very complacent after having been in the Lonely Planet!
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