I work in Cambodia and often come to Phnom Penh. I like to try different hotels and I have to say this is the worst I've stayed in. I allowed myself to be taken by a tuk tuk driver. I knew he was doing this for the commission but that's not necessarily a bad thing in my experience and it means he gives me a cheap ride in the tuk tuk. In any case it was late at night and I just wanted a place for a night ( although I would have stayed for two if the rooms had been nicer). The night manager asked for payment up front (he initially asked for $25 including breakfast but I thought that seemed a bit steep and I said I wasn't interested in the breakfast so he came down to $22) and said he would bring me a receipt later(he never did).
The room smelled of cigarette smoke, the air con was noisy and the pillows I was supplied with were rock hard. I had a terrible night's sleep. There was a mini bar and 2 bottles of water on a bench. Just about every other hotel I've stayed in in Cambodia provides 2 complimentary bottles of drinking water every day. I drank a bottle thinking this hotel was the same. The next morning I checked out half expecting to be charged again for my room because I hadn't been given a receipt. Fortunately that didn't happen but the girl at the desk told me to wait while the minibar was checked and I was then told that I had to pay $1.50 for the small bottle of water that had been drunk (and which costs about 500 riel or 15 cents at any shop). I also now find that I appear to have been attacked by bed bugs. To be honest I can't be certain if the bedbugs were the fault of the Jockey hotel because I stayed in another (and much nicer) hotel the following night but I think the Jockey is the more likely culprit. I should mention that the area that this hotel in is nothing special. I couldn't wait to get out of the place and I shall never go back.
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