As my first review was only posted in half, i will try to repost the whole review:
Well, i had really high hopes for Eureka Villas, not only based on the
reviews at the Tripadvisor site, but also on other websites. Maybe my
expectations were to high, but i think its not only that. Having stayed in
a few hotels in my 4 weeks in Asia, which were sometimes much cheaper, i
felt this place was missing a lot, that i had in these other hotels. I
can't really single out a point, where it is really falling apart, as there
is nothing which is really bad. It is just that you have seen it all
elsewhere and often much better.
Let's do a thorough analysis.
The location of the hotel is not bad. It is located behind the royal
palace, not far from the national museum and the riverfront. You can easily
walk to the riverfront and the myriads of restaurants.
The hotel is located on a noisy street. This is nothing special in Phnom
Penh, as almost every place i have visited in Phnom Penh was noisy. I guess
you can't do much about it, if you don't want to be located away from
everything. I have read a lot of reviews which complain about construction
work going on nearby. Well, i didn't notice. I noticed all kind of noise,
but no construction noise (or i wasn't able to single it out). I heard a
lot of loud music, from across the street, from the bar below me (hotel
bar) and street noise, which kinda mixed together to an undistinguishable
mix of noise. Well, thats Phnom Penh anyway... But i'm still puzzled why
the bar must play loud music, when another place across the street is
already playing music so loud, that you can easily listen to this music.
You can already see from my text that i had a room directly above the bar.
There are some rooms more behind, which may be quieter. I must add that my
room itself was not so noisy, but it had a large terrace, where you can (in
theory) sit and relax. Of course with all the noise there was no way that
somebody could relax in that environment. My terrace directly overlook the
pool, which is located in front of the bar and which is ice cold. I really
mean it. After 5 minutes i left the pool and never really tried it again
for more than 2 minutes. I enjoyed the pools at my other hotels sometimes
for like an hour, but here...no way. The poolside was also very crowded
every time i had a look. Not much room and quietness here.
As i mentioned the bar, i can also mention the food. While not being cheap,
it was not much more expensive than at the riverfront and well...i liked
it. The portions were a bit on the small side, but i liked the quality.
Though it was not outstanding (try this Vietnamese restaurant "Mangnolia"
for an outstanding Luc Lac). The breakfast on the other hand was really
medicore, with only some toast to eat and eggs for order. Don't expect
asian breakfast to be on the menu, though they will do it on request (i
don't really know if they charged me for that, but i will give them the
benefit of doubt).
Well, let's get to my favorite part of a review: The room. I should have
seen from the pictures at the booking website, that the room furnishing
will not be compatible with what i normally would call a very nice hotel
room. Well, the room decor looks somehow a bit lost between different
styles, which don't really fit together and it looks a bit if they had some
furniture as left over and tried to fit it with some other furnishings they
could buy for a good price somewhere else. I never had the feeling to be in
a room with high quality amenities, but rather in a not so expensive
guesthouse. But, the biggest complaint i have with the room is that i had
booked a SUITE, which was advertised as being 42 sqm big with a terrace.
Well, nobody told me that my terrace would be much bigger than my room. I
had a big terrace, which had only two chairs (not really comfortable
chairs) to sit down and not even a bench for sunbathing. How bad is this ?
How can you not use this terrace more ? The room on the other hand was
quite cramped and not like suite at all. The bathroom on the other hand was
decent in size and looking much better and more modern than the room
itself. While the the cleanliness of the room was overall satisfying, they
didn't really clean the bathroom on the third day of my stay or maybe they
cleaned it in a hurry, but i found a lot soap leftovers where i put the
soap dispensers and nobody seemed to care about cleaning it. Well, you
could hardly not see this big mess, that i accidentally left.
I was also missing some amenities that i had in other hotels of the same
pricing, like a bathrobe, slippers and even a second glass for the
toothbrushes, as i had booked a double room.
On the positive side, i must say i had not a bad sleep. While the matress
made not a really premium impression on me (spring matress ?), it was comfortable enough for a
good sleep, though it was a bit to short for my liking. So if you like huge beds, this is not
I also didn't like the curtains to much, as they weren't able to keep the light out in the
morning. If you are a light sleeper, you should also consider that.
The last point i would like to mention is the service from the staff, as some reviews rave
about the service. I must say that all people are met are friendly and helpful if you ask them
for any help. But, i never felt really looked after. This may only be my impression, but i
never had the feeling that i recieved some pro-active service. It was more a reaction to my
needs, when i told them about it. It started when i arrived, that nobody was really caring
about it. It was more like: "Ohh, you are here. Good !", but nothing of an outstanding warm
welcome, which i recieved in other places. And while all people were nice and often up for a
chat, i seldom had the feeling of an really professional service all arround. It was more like
a guesthouse atmosphere, were everybody is friendly and relaxed, but not overly service
orientated. Well, this might be only my impression, but sometimes its good to hear a different
opinion, i guess. Maybe i just had a bad start, when i was assured by mail that i can have a
pick up by tuk tuk arranged, but when i called like 5 hours before my arrival i was told that i
should just pick up a Tuk Tuk at the bus station, when i arrive, as it is easier for the hotel
than arranging a driver which has to wait for me(well, if you hat haggling, you will probably
like that attidude from the hotel). This was okay with me (apart from the excessive haggling
with the drivers), but i wonder why other hotels can do this and this one was not able to or
just didn't want to have the trouble.
All in all the hotel is decent, if you view it as a guesthouse. But for that it was to
expensive for my liking, even considering the not to bad location. I guess you can find better
for the same money in Phnom Penh. But if you like to live in a relaxed, though a bit noisy
place, in a somewhat Guesthouse-like atmosphere and place, you'll probably like it here. If you
look for an exlusive boutique hotel with high class rooms and high class service, look somewhere else...
- Official Description (provided by the hotel):
- Eureka Villas Phnom Penh is a boutique hotel, restaurant, and pool bar catering for all your holiday and business needs in Cambodia. Our friendly staff, quality rooms, and selection of additional specialist services make Eureka Villas the perfect place to relax and enjoy your time in Phnom Penh. Eureka Villas is located right in the heart of Phnom Penh, providing easy access to all the sights and attractions the city has to offer. Less than a five minute walk to the Royal Palace, National Museum, and the popular riverside dining and entertainment precinct. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HostelWorld, Agoda, Priceline, Odigeo and TripOnline SA so you can book your Eureka Villas Phnom Penh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Eureka Villas Phnom Penh Hotel Phnom Penh