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“OK for the price.”

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Diamond Palace Hotel
Ranked #129 of 274 Hotels in Phnom Penh
Reviewed 9 January 2011

Overall, this was an OK place to stay.

The location is not the best and you are out of the tourist district. Although, the Palace, Toul Sleng Museum and the Monuments are no more than a 15 minute walk away. The street on which the property is situated is typically Cambodian. And busy during the rush hours.

There was one incident late at night, whereby I was followed by a gang of rowdy teenagers. This put me off going out at night. So if you are a lone traveller or a single female traveller, my advice would be to take care and never go out with more then you need. Crime is a constant threat in Phnom Penh.

There were no carpets throughout the property. So, unfortunately you heard every footstep outside in the hallway, likewise with voices as they bounced off the walls and floors, at all times of the day.

Our room was cleaned daily and the towels, linens refreshed likewise. Wifi was available on floors one and three and the signal was good. Floor two had some blackspots as we found out upon check in. However, a room change was offered and the problem resolved.

The TV selection was good and the reception equally as good. There was plenty of storage space for your bags etc. And the Aircon worked well. The decor was fresh and the walls clean. There was a good shower, with bathtub and the water was scalding hot. The beds were comfortable if you like it Asian "hard" style.

On a downside, the food was very expensive and the cooked breakfast laughably lacking, given the cost. We had it included with out stay, but ended up only taking coffee and toast. The evening food was OK, but again a little on the pricey side, likewise with cost of drinks.

The laundry service was good and relatively inexpensive at 50 US cents per item. The clothes came back fresh and pressed and were delivered back promptly.

Overall the Diamond Palace is an OK premise. I feel that the city and location let it down somewhat, but well done them for trying their best and providing a friendly service.

  • Stayed: January 2011, travelled as a couple
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3  Thank RandomGeeza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 81 reviews

Reviewed 12 December 2010

Would not recommend this hotel to anyone. Not the best location and get woken up constantly with roudy people coming in all hours of the early morning.

  • Stayed: December 2010, travelled as a couple
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2  Thank Robyn-and-Rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2010

This hotel surprisingly turned out to be clean, comfortable and the staff/manager were a friendly lot. We really had a nice 6 days/5 nights stay there.
The place is quiet and not noisy with massage available just next door. Service there is also very friendly.
This place is about 20 to 30 minutes walk to the Palace but of course while walking towards the palace a lot of tuk tuk will come asking whether you want to take a ride or not. Note the opening time of the Palace, morning not sure when they close for visitors because even reaching there at about 10.30am the doors were closed. We need to go there after 2 oclock then only we managed to go in - cost a hefty sum with not much viewing inside as expected. Other places of interest would be the Central Market - shopping area for souvenirs such as semi precious stones (i think?), scarf, shawl, bags etc. We went crazy bargain hunting with all the stalls for cheap souvenirs. We also visited the Killing fields, genocide museum, the school turned prison, shopping malls, etc. On the whole a very enjoyable time there.

  • Stayed: November 2010, travelled with friends
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5  Thank Malaysia2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phanith, Manager at Diamond Palace Hotel, responded to this reviewResponded 11 June 2013

Dear Value Guest,

Warmest greeting from Diamond Palace Hotel & Restaurant!

we would like to thank you very much for your staying with us at Diamond Palace Hotel & Restaurant. It has been a pleasure having you with us and Every colleague at the hotel is thankful for such and very much motivated to continuously striving for high levels of guest satisfaction.

We look forward to welcoming you back to Diamond Palace Hotel & Restaurant, Phnom Penh, Cambodia in the nearest future trip!

Kindest Regards,

Lak Sokchan
Operation Manager
info@diamondpalace-hotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2017
Google Translation

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sophiedurban69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2016
Google Translation

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank sylvie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016 via mobile
Google Translation

Stayed: April 2016, travelled with friends
Thank ROSDUC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2016
Google Translation

  • Stayed: September 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Сергей М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Palace Hotel

Address: No. 128 E3-E4 Street Sothearos | Sangkat Tonle Basacc, Phnom Penh, Phnom Penh 00855, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #129 of 274 Hotels in Phnom Penh
Price Range: £15 - £31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diamond Palace Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Diamond Palace Hotel is small boutique hotel located just a distance walk to Royal Palace, River front, Museum. ... more   less 
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