Overall, this was an OK place to stay.
The location is not the best and you are out of the tourist district. Although, the Palace, Toul Sleng Museum and the Monuments are no more than a 15 minute walk away. The street on which the property is situated is typically Cambodian. And busy during the rush hours.
There was one incident late at night, whereby I was followed by a gang of rowdy teenagers. This put me off going out at night. So if you are a lone traveller or a single female traveller, my advice would be to take care and never go out with more then you need. Crime is a constant threat in Phnom Penh.
There were no carpets throughout the property. So, unfortunately you heard every footstep outside in the hallway, likewise with voices as they bounced off the walls and floors, at all times of the day.
Our room was cleaned daily and the towels, linens refreshed likewise. Wifi was available on floors one and three and the signal was good. Floor two had some blackspots as we found out upon check in. However, a room change was offered and the problem resolved.
The TV selection was good and the reception equally as good. There was plenty of storage space for your bags etc. And the Aircon worked well. The decor was fresh and the walls clean. There was a good shower, with bathtub and the water was scalding hot. The beds were comfortable if you like it Asian "hard" style.
On a downside, the food was very expensive and the cooked breakfast laughably lacking, given the cost. We had it included with out stay, but ended up only taking coffee and toast. The evening food was OK, but again a little on the pricey side, likewise with cost of drinks.
The laundry service was good and relatively inexpensive at 50 US cents per item. The clothes came back fresh and pressed and were delivered back promptly.
Overall the Diamond Palace is an OK premise. I feel that the city and location let it down somewhat, but well done them for trying their best and providing a friendly service.
- Official Description (provided by the hotel):
- Diamond Palace Hotel is small boutique hotel located just a distance walk to Royal Palace, River front, Museum. ... more less
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