The website AGODA.com advertised the Paddy Rice Hotel as a Euro-owned and managed 3 star waterfront hotel.
Well, after walking up 4 flights of stairs carrying my own bags, in 36C heat and +90% humidity, (and no air conditioning) I was seeing stars. The closest view of the water was from the bed, while looking up at the stains on the ceiling. Complaints to management about the overpriced room drew the following response "I told the owner that there were many complaints about his advertisement on the internet but he won't listen".
The 13" x 18" flat screen TV was set up at the furthest distance from the bed. There was only one chair, and no where else to sit if one wanted to watch. The window, which was at the end of the bed overlooked a bank of air conditioners. The air conditioner took over 8 hours to reach a comfortable 28 C. The bathroom flooded when the shower was used, which is okay if you don't mind standing in soap scum and other stuff from the backed up drain.
After checking the online reviews again to understand how I could be so wrong about the place, I discovered that the best part of the place was supposed to be the food. Wrong again. The free breakfast that included coffee was actually inedible. Then the coffee was charged at $2.75, because, and you will love this, "the waiter was from the night staff and didn't know which coffee to serve, so you have to pay". After a few minutes of discussion, I gave up the fight. After all, arguing with fools only makes it difficult for others to distinguish who the fools are.
The sole redeeming quality of this place are the 8 am - 3 pm waitstaff and the Khmer hotel manager who bent over backwards to remedy what is obviously a scam by the owners.
Paddy Rice is not so nice.
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