Booked a standard room through booking.com & the photos are misleading since they are off deluxe room. Upon arrival we came to know that standard room was like a broom cupboard without windows. The AC was just cooling the room enough & had to be left on 24/7 even when we were out since it would take time to cool again.
Bathroom amenities were non-existent not even a soap to wash hands was given. We were 2 of us but had to go down & ask for extra towels etc since the phone was there but of no use.
There are steps in this hotel & were offered no help in carrying luggage.
There are lizards roaming the corridors & their noise was very loud during the night.
Receptionist were always seen watching youtube or on Facebook or chatting on their computer. At night we found the receptionist sleeping in the store room.
Upon asking to shift into the deluxe room we were told everything is sold out till our check out date, which was not true since we saw the rooms being serviced by housekeeping & they were empty.
TV was the size of a small LCD monitor which caused pain & strain to our eyes.
The only good thing is its location on the quay but later while walking around we found lots of other better looking, newer hotels around.
If possible avoid the standard room only deluxe room is worth booking.