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“Excellent hospitality”
Review of White Mansion

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White Mansion
Ranked #8 of 271 Hotels in Phnom Penh
Certificate of Excellence
Reviewed 13 November 2012

We have travelled a lot through Asia & have found this hotel to be one of the best we have used. The premises were extremely well presented inside & out, the staff's attention to detail & guest needs were fantastic, always smiling & accommodating. The only reason for rating sleep quality as average is that we are used to a soft bed at home & no reflection on the hotel. The location is very good, easy walk to town centre & even the Central Market however for some Tuk Tuks may suit better & are readily available. Food quality was excellent & would recommend the Full American Breakfast. Other restaurants are within close proximity. Pool is a good size 25m lap pool & the loungers are tidy & well maintained.
To sum it up we would & are recommending this hotel to anyone visiting Phnom Pehn.

New Zealand

  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
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1  Thank Caryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,553 - 1,559 of 1,984 reviews

Reviewed 12 November 2012

Excellent boutique hotel in a quaint, cool location in Phnom Penh - off the tourist beat, yet only a short tuk tuk ride from the river and city center.

Staff are above and beyond, and rooms are clean, neat, well decorated and quiet.

Street 240 where White Mansion is located, has some of the best food and bars in the city, all within a couple of minutes walk from the hotel.

Stayed: November 2012, travelled as a couple
Thank Jes-KP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2012

Spent one night in Phnom Penh on our trip to Cambodia and stayed at White Mansion Boutique Hotel.

The general experience was great and is definitely a good value for money.

Service
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- Friendly and Welcoming
- had good service on the phone / skype even before arriving
- organized the pickup and also transfer to Siem Reap for reasonable prices

Room
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- Stayed in a Junior Suite
- Spacious and Nice
- Furnished good and had most things one needs when traveling

Breakfast
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- The breakfast area was very nice and had a "healthy" tagline all around
- Continental/American/Healthy and other breakfasts options.
- Has big windows/door to the street so you can see what's going on around and what's the place like

Misc
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- definitely need to mention the nice pool! :)
- we also had a very good and very much affordable Thai massage experience in the hotel's Spa where the staff was very friendly and welcoming as well

  • Stayed: November 2012, travelled as a couple
    • Value
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Thank Alaverdyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

Location is good and the staff is extremely friendly. The building is very well maintained and beautiful.
Our room was on the 4th floor and I expect that rooms on the other floors are better: we had a small bathroom with an open shower and a very low ceiling.
As mentioned before there is a lot of noise coming from inside the hotel: poor sound insulation makes you hear all the noise from the corridors.
I don't agree with other reviewers that were critical about the swimming pool: it's a great pool and the water is nicely cooled (often the opposite in Asia). Poolside there are 'private' patio's to rest and everything is very clean.
I don't agree either with all the positive remarks about the breakfast which is very basic and nearly 'minimalistic': and Asian, American or European breakfast is served: a small plate with toasted bread, some french bread, 1 croissant, a 'thimble' of butter and pineapple jam is all the 'Western breakfast' stands for.

Room Tip: Don't choose a room on the 4th floor: you'll need to take stairs as the elevator only reache...
  • Stayed: November 2012, travelled as a couple
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3  Thank IvoFromBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

The price are like a 5 star but you got service for a 2 star hotel.
Room are big, deco ist not special.
Internet very very slow. I go there after the bluelime recommand me this place while they was too noisy due the construction work next door.
i still dessapointing about the 3 night i stay there.
Just the beautifull manger was really helpfull but all the rest of the staff not specially.
The breakfast was really not good.
The pool is small and alway in the sun.

  • Stayed: September 2012, travelled on business
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3  Thank Brandon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2012

We loved this hotel and wished we'd stayed an extra night! The rooms are huge and spotless and the beds very comfortable. The bathrooms are also huge and nicely decorated. Water and fresh fruit provided complementary which was really great. The breakfast was also good. The best part is the excellent service you receive here. Very friendly and very helpful. The friendly concierge (unfortunately cannot remember his name) arranged a good value trip and transport to another town so we avoided negotiating prices ourselves which is a huge bonus. Good location and advice on how to get to the main sites, restaurants etc. A great experience, highly recommend it.

  • Stayed: September 2012, travelled with friends
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Thank katep190383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

We stayed at the White Mansions hotel for 3 nights as part of our honeymoon. This is one of the nicest hotels I've stayed in. The staff were really friendly and helpful. We were given a huge room next to the spa, the bed was really comfortable, it was quiet, the minibar was free for all soft drinks and was replenshed daily. They provided a fresh fruit platter in our room on arrival and also delivered biscuits to our room every night. The pool area is really nice and the breakfast is great (you choose from a menu and they prepare it fresh for you with coffee and juice). 10 minute walk from the Royal Palace and 15 minutes to the river. Could'nt recommend this hotel highly enough.

  • Stayed: October 2012, travelled as a couple
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Thank KateB1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 271 Hotels in Phnom Penh
Price Range: £66 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
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