We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely peaceful hotel in heart of Phnom Penh”
Review of White Mansion

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
White Mansion
Ranked #7 of 267 Hotels in Phnom Penh
Certificate of Excellence
Perth, Australia
Level 5 Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Lovely peaceful hotel in heart of Phnom Penh”
Reviewed 27 June 2014

Helpful and friendly staff, nothing too much trouble. Spacious and comfortable, clean rooms. Quiet location, excellently,area. Restaurant ok, breakfast wonderful. Used spa, really good, very professional. Highly recommend for all ages, families, business, couples. Well done, well deserves top rating.

Room Tip: We were on the 4th/top floor, so had some stairs to climb from 3rd floor, may be too steep for those...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mavincentwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 28 June 2014
Dear Valued Guest,

What a beautiful review of White Mansion, thank you very much! It is my belief that a vacation is so much more than visiting a new destination; it is a chance to rejuvenate.

I am so pleased to hear that your stay allowed you to spend such a memorable time in Phnom Penh. We do pride ourselves in being a historical property with a fascinating story, and I am glad that you appreciated that our rooms reflect just that.

The entire team works hard every day to perfect our standards and ensure that every guest feels well taken care of and at home. I will share your input with our entire team, who I am certain will be encouraged by your remarks. It is wonderful feedback from guests like you that elevates our hotel and makes our job here so enjoyable and worthwhile.

Thank you, again, and we look forward to serving you in the future.

Warm regards,

Ms. Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,938 reviews from our community

Traveller rating
    1,455
    406
    55
    18
    4
See reviews for
341
949
125
124
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 5 Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 June 2014

My partner and I stayed at the White Mansion in Phnom Penh in April for 2 nights. The staff are incredibly helpful and the breakfast is lovely, especially sitting outside. The pool is great to cool off in. We stayed on the top floor and the rooms have a nice small balcony where you can sit outside (great views of PP as not much high rise building) but the bathroom was a bit basic.

Room Tip: Rooms on the top floor have a sloping roof and our room had quite a basic bathroom, but the balcony...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeilC5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 27 June 2014
Thank you for your review.

Regards,

Ms Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zeeland, Michigan
Level 5 Contributor
84 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 June 2014

We stayed at the White Mansion only for one night and wish it had been longer. The service here was exceptional. Our room was on the fourth floor and had a nice patio overlooking the city. Younes was really helpful in suggesting restaurants in the city and making sure we had everything we needed. Each member of his staff was also really helpful and went out of their way to assist us. The pool was outstanding and the plated breakfast in the hotel's restaurant was really tasty and plentiful. Well done White Mansion!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AZB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 27 June 2014
Dear Valued Guest,

Thank you for your wonderful review and for coming to stay with us at White Mansion. We always appreciate it when guests are able to enjoy all that we have on offer - if you can think of anything else that we might provide for everyone's enjoyment, I'd love to hear.

Indeed Tripadvisor is an excellent tool to plan ones journey abroad. Over 800 wonderful reviews can't lie.

Thanks again and hopefully see you again see the next time if you return to our beautiful Kingdom.

Warm regards,

Ms Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 June 2014

First time in Cambodia. We have traveled all over the world with our family of 6 and this was amongst the finest overall experiences at a hotel we have had. The service was outstanding. The only very minor improvement would be the phone system. Even after 4 days, we could not figure out how to work the phones.
Little touches made our trip delightful, e.g., complimentary soft drinks and water, help arranging airport transport for our next destination, and a place to shower before we departed but after check-out. We may never return to Cambodia, but I would recommend the White Mansion to all my friends and family.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank josh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 27 June 2014
Dear Josh,

I am very appreciative of the very kind words you have written following your stay at White Mansion. Our aim with all our guests is to ensure we try our very hardest to make all of our guests feel at home and meet their expectations.

I do hope that you will come and stay with us again with your sweet family!

Warm regards,


Ms Sokha Meu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 June 2014 via mobile

There is not much to add to the previous reviews. Very good hotel in a nice location with very friendly and helpful staff. Very big rooms, nice pool and spa area. Good breakfast. Highly recommended! No wonder it is rated best!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Juni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 26 June 2014
Dear Juni,

Thanks you to you for your kind review. We are delighted to see that you enjoyed your big room, the nice pool and the spa, in our lovely former Residence of the American Embassy in Phnom Penh.

We all hope to see you again in the near future for a peaceful retreat at White Mansion.

Warm regards,

Ms Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
København
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 June 2014 via mobile

White Mansion has a saying - "service is an art" and the service of the staff is absolutly perfect! We highly recommend you to stay at this wonderful hotel in the middle of Phnom Penh! Thank you ms Sokha for your kindness during our honeymoon. Best regards Katrine and Maria, Copenhagen Denmark

Stayed June 2014, travelled as a couple
Helpful?
1 Thank mariasr2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 26 June 2014
Dear Valued Guests,

Please let me start by saying how honoured we were to welcome you at White Mansion for your honeymoon. Dear Mesdames Kristine and Maria, we wish you all the best and a bright future!

Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it.

Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed such a memorable stay with us.

Look forward to welcoming you back for another memorable experience in the near future!

Enjoy the Kingdom of Cambodia!

Warm regards,

Ms.Sokha Meu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 June 2014 via mobile

It was a lovely 6 days in White Mansion. Travelled with 2 boys aged 8 and 5. Great service and staffs were always helpful and smiling. The boys had a blast! We hope you enjoyed the cupcakes...our way of saying thanks! :)

Stayed June 2014, travelled with family
Helpful?
3 Thank Murni_AbdulRahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this review, 25 June 2014
Dear Valued Guest,

Thank you so much for taking the time to write a wonderful review regarding your most recent stay at White Mansion with your sweet little family.

We are glad you enjoyed a great service. Thank you also very much for the wonderful cupcakes, it is a very nice touch of you!

We all look forward to seeing you again on your next visit in our beautiful Kingdom of Wonders.

Warm regards,

Ms Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Phnom Penh hotels
0.3 mi away
The Pavilion
The Pavilion
#10 of 267 in Phnom Penh
2,465 reviews
0.4 mi away
The Plantation Urban Resort and Spa
1.3 mi away
iRoHa Garden Hotel & Resort
iRoHa Garden Hotel & Resort
#1 of 267 in Phnom Penh
788 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Blue Lime
Blue Lime
#23 of 267 in Phnom Penh
1,625 reviews
0.3 mi away
the 252
the 252
#13 of 267 in Phnom Penh
1,239 reviews
0.5 mi away
La Rose Suites
La Rose Suites
#2 of 267 in Phnom Penh
452 reviews
Show Prices
Show Prices
Show Prices

Been to White Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about White Mansion

Property: White Mansion
Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 267 Hotels in Phnom Penh
Price Range (Based on Average Rates): £
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Expedia, Odigeo, Ebookers, Hotels.com and getaroom.com so you can book your White Mansion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing