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11 Happy Backpackers
Reviewed 4 January 2014 via mobile

During a trip through southeast Asia, we unfortunately ran into this place. Granted the lobby and the rooftop was nice, and nice to have. But the rooms... Our small room looked horrible and filthy. Dirty towels, hot room (with two fans), noise from the bar upstairs. Oh yeah and there wasn't any water in the room, (I don't mean hot) I mean none at all! Neither in the shower, sink nor toilet!! When I brought up the issue they couldn't have cared less, which is bad service in my opinion. I believe that the attitude of luring people with a beautiful trap, and receive no service whatsoever is wrong. This saga ended with me getting up at 5 am searching for other options. Glad I left that place. I would never recommend this place even to people im not fond of.

Stayed: January 2014, travelled as a couple
1  Thank Edokon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (339)
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179 - 185 of 339 reviews

Reviewed 28 December 2013

An extremely friendly hostel in the centre of Phnom Penh. The staff speaks perfect english and they are really friendly as well. Rooms are nice and clean. The place has an amazing rooftop bar with cheap drinks and great food, offering khmer and western dishes as well. They play nice music, and have free pool tabled. They have a cinema as well. The staff helps you book tours and bus tickets.

Room Tip: Rooms on the 3rd floor are noisy because of the rooftop bar above.
  • Stayed: December 2013, travelled solo
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Thank vbarat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

We stayed at 11 Happy twice when passing through Phnom Penh. There are many good things about this place, and some bad. Overall, the good out-weighs the bad.

Positives
- Excellent location.
- In-house cinema downstairs showing the latest films and some independent ones too.
- Great rooftop bar with friendly bar staff.
- Rooms are decent value for money.

Negatives
- Staff get less friendly as you move downstairs from the rooftop bar. Front desk are business-friendly but no real warmth; cleaners on the mid floors enjoy screaming at each other at all hours of the day. A thoroughly nasty cartel of tuk tuk drivers lurk by the entrance and in the lobby. Beware - if you organise a different tuk tuk driver for the day to take you on a tour of Phnom Penh, he will get hassled by the 11 Happy tuk tuk cartel on his arrival to give them a share of his money.
- Wifi only works on the rooftop.
- Bar food not really very good.
- Hot showers don't work. In all 3 rooms we stayed in the sinks were not actually connected to any plumbing so anything you do in the sink will fall straight through the plug and onto the floor or your feet.

  • Stayed: December 2013, travelled as a couple
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Thank Gareth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013 via mobile

Really nice backpacker hostel, staff were very helpful, rooms are very clean but can get stuffy as ours didnt have a window and fan wasnt great. rooftop bar is also a big plus but...if u want to go to bed early you have to put up with the loud music. recommend asking for a room on the bottom floor!

  • Stayed: December 2013
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Thank teacherrtw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013 via mobile

We stumbled across this place by luck. The staff were amazing and very friendly. The rooftop bar is a seller. We spent very little time in our room due to being out and about and when we were at the hotel spent it up in the rooftop bar! Great vibe

  • Stayed: December 2013
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Thank Bango007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

I've stayed in a few places around Phnom Penh, but will only be using 11 Happy in the future. Good location, staff are friendly enough, the rooms are clean and the rooftop bar is a great place to relax and meet other people.

Room Tip: Rooms on lower floors are quieter (due to rooftop bar)
  • Stayed: August 2013, travelled with friends
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Thank JoelAdair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013 via mobile

Get what u paid for, stayed for a couple night in dorm for 7$ within AC room. Great location for tourist also for party.
Rooftop is amazing, great music playing all night long, very friendly staff and helpful, 2 pool tables are available, few computers are for free to use, and TV. Kitchen close at 12-midnight, still if you have enough time, there is a movie house downstairs available too.
Am in love with this place, the best hostel so far I ever stayed in Asia.
Will come back and stay here again for sure.

Stayed: December 2013, travelled with friends
Thank Joshhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 11 Happy Backpackers

Address: 136 #87-89, St., Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #126 of 246 Speciality Lodging in Phnom Penh
Price Range: £7 - £14 (Based on Average Rates for a Standard Room)
Number of rooms: 60
Official Description (provided by the hotel):
11 Happy Backpackers, With over 40 rooms and 75+ dorm beds and an amazing rooftop bar/restaurant we strive to be Cambodia's #1 Hostel. We aim for our guests to enjoy their stay to the fullest. We offer: - Super priced private rooms, dorms and big group stays - An amazing rooftop with 2 pool tables, 2 dart machines, beerpong table, great music, fresh air, safe environment, serve food and drink all day and night, friendly staff and the place to party. - Last year we opened our Movie House corporation with The Flicks 2, located on our ground floor we are playing blockbusters, docu's, Cambodian history and backpacking classic movies in our AIRCONDITIONED awesomeness MOVIE ROOM, RATED #1 ON TRIPADVISOR AT THINGS TO DO IN PHNOM PENH. - Visa, Tickets, Tours service, you name it, we have it! sharply price and our visa prices beat the embassy prices! -dorms with AC starting from 5$ a night, -private rooms w/bathroom starting from 8$ a night - a social envirement for you to meet fellow travellers and have a great stay! - most central location you can find! 5 minute walk from Riverside and 10 minute walk to Central Market, Royal Palace & National Museum. - big spacious dorms for tour-groups. more than 40 rooms and 75 dorm beds. Amazing rooftop bar with FREE pooltables, TV, Hammocks, drinking games, Awesome music, SAFE $ FRIENDLY and many more! We arrange visas and bus tickets with GUARENTEED LOWEST PRICE! Once you stay you wont want to leave. ... more   less 
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