From arrival to departureRaffles Le Royal was exceptional – the staff, the buildings and facilities were excellent. We stayed at the hotel for 4½ days and it is the best hotel experience we have ever had - and we have had quite a few :-)
The buildings are old, but extremely charming and mostly beautifully maintained (some renovation works was going on, but with no disturbance to us - we could only hear it when we were in one of the very nice pools in the beautiful tropical garden). The history of the hotel is absolutely also on the positive side, and so are the Elephant Bar and Le Phom with its books and delicious cakes :-)
The room, bathroom and beds are excellent – with very comfortable pillows and good mattresses.
The hotel is very conveniently located near to most things - you can easily walk to Central Market and Sorya Shopping Mall, Wat Phrom and also to the riverside.
The hotel food is very delicious - we tried all kinds of meals there and hereunder room service and we were all very satisfied. The children especially loved the chocolate fountain:-)
Last and not least the people of the hotel makes your stay absolutely perfect and recommendable. No matter who you meet they are all deeply professional but still very genuine and kind/sweet. Our 4 year old son got very high fever (41+) the night we had just arrived to the hotel and the staff and the management supported us in all possible ways – e.g. brought in cold towels and “electrolyte” for him and they also arranged a medical at the SOS Clinic. They provided - free of cost – a hotel car to the clinic, where the driver waited for us until all the tests had been done and we had the results. Luckily our son only suffered from a severe throat infection and after being medicated he quickly recovered. The following day the driver contacted us to hear, if our son was better, and the same applied to all the other persons who we had been in contact with during his fever/illness. That kind of hospitality and genuineness just makes you feel so welcome and so pleased that you have decided to go to Raffles Le Royal.
More about our stay:
My husband had a massage at the spa which was the best he had tried - and he has had many during our many trips to e.g. Thailand.
The garden is really beautiful and has 2 big swimming pools – one low water level for children. There were many chairs and they were comfortable with soft and nice towels.
The prices at the hotel and restaurants may be to the more expensive side compared to other PP hotels but the we found the price level absolutely reasonable when we looked the quality and value.
We arrived expecting a very good hotel, but it exceeded our expectations in all ways and we absolutely wish to recommend it. Phnom Penh wouldn't have been the same without Raffles Le Royal:-)
- Official Description (provided by the hotel):
- A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic resting place for the well travelled since 1929. Located in the heart of vibrant Phnom Penh, our hotel has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. Rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. Dining is an essential part of the Phnom Penh experience. In keeping with history and a sense of place, the elegant Le Royal Restaurant serves modern French cuisine and Royal Khmer cuisine with original recipes graciously gifted to Raffles from the Royal Palace. Almost as famous as the hotel itself, is the Elephant Bar where local residents and visitors alike gather over wine, whisky and cocktails. The Raffles Spa offers relaxation, rejuvenation and fitness through a considered mix of local and classic treatments, gym and spa pool. Complete your visit to Cambodia with a stay at our sister hotel Raffles Grand Hotel d'Angkor, a great hotel of the legendary Grand Tour of Indochina and virtually at the doorstep of the Angkor UNESCO World Heritage site. ... more less
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- Also Known As:
- Raffles Hotel Phnom Penh