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“An older Hotel but very clean and modern facilities.”

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Sunway Hotel Phnom Penh
Ranked #36 of 267 Hotels in Phnom Penh
Toowoomba, Australia
Level 5 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“An older Hotel but very clean and modern facilities.”
Reviewed 14 February 2013 via mobile

We stayed 1 night at Sunway Hotel. We were checked in very quickly and escorted to our room. The room and bathroom were very spacious with modern faculties. Free Broadband and WiFi, good selection of TV stations to wTch, tea/coffee facilities. And minibar. The room also had a large balcony which was nice except for excessive Phonom Penh heat.
We had Three meals at the hotel restaurant dinner, breakfast and lunch. Each time we were sat I. The far corner. The drink waiters would not come into the area where we were. So had to get up and ask for drinks. This happened each time.
The buffet bar was extensive for each meal which was a mix of Asian and Western food available.
We nice a big issue with the plates, cutlery and glasswear. They either looked greasy or the plates had baked on good on them.
After the third meal I had to speak to management. The Hotel manager was there and I showed him a number of examples. He was very apologetic but did not remove the dirty plates.
I would recommend the Sunway Hotel to anyone who stays at Phenom Penh although I am sure there are other hotels of better standard or in a better location.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Rob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Toronto, Canada
Level 6 Contributor
1,139 reviews
305 hotel reviews
common_n_hotel_reviews_1bd8 492 helpful votes
Reviewed 13 February 2013 via mobile

Stayed 4 nights, clean friendly hotel. Good place to stay, walkable to riverfront and lots of restaurants, walkable to central market, tuk Tuks everywhere. Breakfast good, skip dinner in the hotel.
Fridge, safe, reasonable rooms.

  • Stayed February 2013
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Helpful?
Thank OntarioCanuck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 February 2013

I read some reviews about the chargeable WIFI in this hotel but decided to chance it anyway. It turns out that the WIFI is free and it does work on all my devices. All in all it's a great hotel in an excellent location. I'm posting this review from the hotel so that should remove any fears of the WIFI not working :)

I'm pleasantly surprised so far. It seems everything is in order and the staff are very polite. No complaints so far. Let's see what tomorrow brings.

  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank simbajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Level 6 Contributor
217 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 9 February 2013

Comfortable rooms, well appointed. Facilities are up to date and work well. Breakfast buffet is expansive and well prepared. Helpful staff with friendly greetings each time we came or went or approached them for assistance. Location is in the center city but removed from major attractions and congestion in a quieter area.

Room Tip: Rooms on the back facing side are quieter if there are large private parties or celebrations happeni...
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  • Stayed December 2012, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank dickanddoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level 1 Contributor
3 reviews
Reviewed 7 February 2013

I would like to say something about my experience in SHPP. I felt like my home when i was staying in SHPP and staffs are very kindness .

The rooms are very clean and very calm to get rest. I would like thank all staffs who working in SHPP and provided the better services.

Room Tip: All the rooms are Excelllent
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Sivakumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steyning, United Kingdom
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 January 2013

An excellent hotel in Central Phnom Penh, perfect for access to all the sights, restaurant areas etc. Good service, nice rooms. The onlt drawback I found when using it for 2 nights on holiday is that there are no outdoor areas to relax - and I hate simply sitting in a hotel room.

  • Stayed January 2013, travelled with family
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Helpful?
Thank robinhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 January 2013

Sunway hotel is located in a (relatively) quiet area of the city, facing the American embassy. It only takes minutes to reach the Royal Palace and riverfront by taxi or tuk-tuk.
The building is quite old, and despite the good maintenance it doesn't stand against more modern hotels. However service range is complete, rooms are wide and clean and staff is extremely courteous and efficient.
Very good breakfast and reasonable offer for the other meals.
We stayed at Sunway to visit Phnom Pehn together with our son of 9 years of age, and missing a pool was quite an handicap when he needed a break from sightseeing. Nevertheless, he was happy of our stay there (also including New Year's Eve party).
Altogether a good choice and good value for money.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dilbert_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunway Hotel Phnom Penh

Property: Sunway Hotel Phnom Penh
Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Phnom Penh
#18 Business Hotel in Phnom Penh
#20 Romantic Hotel in Phnom Penh
#21 Luxury Hotel in Phnom Penh
#22 Spa Hotel in Phnom Penh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel

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