We stayed here over Christmas 2012 for 2 nights.
When we booked, website was not mentioning that we had booked an attic room:
Third floor, no lift, small room but with nice balcony - downside: no bathroom-door (website updated now to reflect correct info)
Requested pickup for transfer upon arrival did not show up, we had some hazzles for a tuktuk-driver to find the place, as the adress is apparently insufficient - if you go there "next to passport office" should make it clear. Had the driver call the place to get directions.
Staff was correct and nice, understanding and speaking English was a bit of an issue.
Breakfast was OK, though we had to hunt for someone to serve us (we were the only guests at that time having b'fast)
The advertised spa is off-site, they offer to transfer you to the actual spa or call somebody to give treatments in your room.
The pool is small and had a greenish shine, we skipped to use it.
All in all, the property is really nice as is the location a bit off the "tourist mile", we found however that service quality needs to be beefed up.More
- Free Wifi
- Breakfast included