On a fair note, let me speak on the good points first.
Opposite kindergartens and schools = greater security and in a better vicinity of the city. So i feel safer and definitely its nice and quiet.
The owner is always around in the mornings and evenings, which means that anytime you have something that you are not too happy with , voice it out and it gets amended within the day itself. We had dinner there on our first night and had requested to have in room 1 hr massage services, the ladies arrived and verbally agreed to start 15 mins later at 8.45 instead of the agreed 8,30PM, however the massage abruptly ended at 9.30 without warning and the ladies blamed it on us for being late. We were alittle upset and told the owner about the misunderstanding. We were surprised that he came forward the next morning with a free hour massage for us that evening. That is what is call FANTASTIC & IMMEDIATE RECOVERY SERVICE. WE are very appreciative of that.
We were also given a no window, no any outlet kind of room and they promptly shifted us to one that has a window but its a double room so my husband and I slept on separate beds for a night. The following two nights, we had a room with window and a king bed. Doesnt matter what it is, most importantly, the service was prompt and no sign that we were troublesome although I know that I was one whiny!
The sheets are ironed on your bed when they make it in the morning, so it looks perfect all the time.
Breakfast is limited in choices but I love it! I get more slices of bread if I want more and do try the fried rice, its awesome! Simple and tasty. I wont change a thing about the breakfast, except for a bigger portion!
oh oh one more thing : There are great restaurants a 5 mins walk away like Magnolia Vietnames restaurant. Amazing great Viet food for two pax under USD$20. MUST TRY!
Toilet drainage is indeed a real big problem. I didnt voice it out because I know it cant be solved in a day. The funny thing is the shower curtain closes the shower area AND the toilet bowl together. So when you take a shower, not only the water do not drain well, leaving you splashing in used bath water, your toilet bowl gets all wet. So its really annoying that everytime after a shower, if you do need to use the toilet,you have to wipe it dry. And obviously showering in a 2 cm high depth of used bath water doesnt make you feel too clean. The only way to get round it is to shower and swipe the water towards the drainage with your feet at the same time. Not cool at all. That is one thing that needs to be corrected ASAP!
Dinner menu looked fantabulous but most of the glam items that I picked were out. Apparetly the chef was on a holiday. So I wont know.
On the overall, the human factors made this an AWESOME STAY. FOr the heart , smiles and sincereity everyone had in this little boutique hotel. I only have one word to say - FANTABULOUS!
- Official Description (provided by the hotel):
- Hilary's Boutique Hotel a former villa built in the 1960's has been remodelled into a modern and luxurious boutique hotel. Hilary's Boutique Hotel offers luxury boutique hotel comfort at good-value prices completely refurbished to international standards while maintaining Khmer inspired themes and décor. All 20 rooms are well-appointed and contain all modern amenities. The hotel has been opened to meet the needs of those interested in staying at a elegant place, calm, cool with the pool close to the tourist sites, shopping malls, Russian Market, Central Market. Tourist street 178 and 240, restaurants, bars, entertainment and riverside street.Conveniently located city center in Boeung Keng Kang 1 - the pleasant ‘foreigners quarter’ of Phnom Penh, with many nearby dining, drinking and shopping venues and only 5-10 minutes from the popular riverfront area (Royal Palace and National Museum. Swimming pool. Massage service. International restaurant and cocktail lounge. The Hotel specializes in Camdodian foods. The hotel owner Hilary is a keen "foodie"" an has gone out his way to ensure a interesting an varied menu is on offer. The menu includes many Western favorite dishes but the real treat for its guest are local delights such as Sour Spicey fish soup or grilled charcoal chicken served with a Kampot dipping pepper sauce. After your meal try some of the fresh exotic fruits washed down with a ginger cocktail drink flavored with local honey an brown sugar. All fresh produce is sourced locally from farmers markets so you will only eat the freshest ingredients daily. Interested in food ask the duty manager about a master cooking class with the resident chef. The menu is constantly updated. ... more less
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