I would give this hotel 3/5 stars after but after considerating those factors, i gave 2/5. Here's why
I booked deluxe twin on agoda and they advertised the room has city view but turnt out there was no window at all. Yes u can still have city view if u get out of the room and go to shared balcony. The hotel has no elevator though so u may consider stay at lower level because it's a pain to go up and down the stair after long tired day travelling around. Staff's English was bad except receptionist who can spoke just ok. The service was not good, asked for toilet paper when i left the hotel for dinner and came back, there was no toilet paper. Called receptionist again, and it took 10mins for them to bring to our room. There was hot shower on the first day, but from that day midnight to next morning, hot shower did nt work anymore. It was a bit inconvenient to take shower though as there was no place to leave your shampoo and stuffs. Breakfast was not in buffet style but make to order. There were 5 options ranged from West to East but waitress informed that i could only choose one. I picked fried noodle and it took 30 mins for them to prepare that dish and there were only 3 tables at that time. Btw my friend asked for omlette but end up having sunny side eggs. In the evening we asked receptionist to book us bus to HCMc but he said the office closed so he couldnot call. Went our for travel agan and we were able to book the bus to HCMc.
On the bright side, the hotel room looks nice and the food tasted good. We were able to request eraly check-in and late check-out. The location is lovely, close to alot of restaurant and riverfront. With-in walking distacne to Royal Palace, Wat Phnom and Central Market.
- Official Description (provided by the hotel):
- Welcome to Monsoon Boutique Hotel! Set in the heart of Phnom Penh, the Monsoon boutique hotel commands an excellent location with just a stone’s throw from the riverside and royal palace. Each of the 21 beautifully appointed guest rooms features superior amenities including high quality bed and pillow, complete towel set & Eco-life bathroom amenities, satellite TV, air conditioning, tea/coffee maker, hair dryer, mini bar and complimentary in-room Wi-Fi to give our guests a delightfully comfortable stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, TripOnline SA, HostelWorld, Expedia, Hotels.com, Ebookers, Evoline ltd, HotelsClick and 5viajes2012 S.L. so you can book your Monsoon Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.