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Angkor International Hotel
Ranked #59 of 281 Hotels in Phnom Penh
Reviewed 19 June 2013

This is the first time we have been to Cambodia. We planned a 6-day trip in which 3 days we would spend in Phnom Penh, and this was the hotel where we stayed in.

Still remembered I was quite impressed by the time when I entered the hotel because there were no air conditioning which makes the environment very sultry, but I guessed Cambodian people might have already accustomed to this kind of weather. Well, but the temperature did not restrict them smile at us. We were welcomed by their nice greeting, check in time was reasonable cause we had 4 people. When everything was settled, we went to the room.

The room was simple but clean and spacious, equipped with 2 king-size beds and 1 single bed, the floor was clean. But few things could be criticized were no slippers being placed, no hairdryer equipped and the mini bar was out of order. But I think those are all fine to male travelers.

Talking about the service, I think it was quite good overall as a 3-star hotel. Receptionists were very nice and they willing to teach us some simple Cambodian language. English proficiency is not a worry and even out of my expectation.

Overall, this hotel should be recommended if you are looking for budget, nice location, this is definitely one of a good choice!

  • Stayed: May 2013, travelled with friends
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3  Thank Felix_MOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victor R, Propriétaire at Angkor International Hotel, responded to this reviewResponded 30 June 2013

Dear Customer

We are grateful for your opinion on tripadvisor and delighted that you enjoyed our services.
It is important that people who wish to visit Phnom Penh and Cambodia, that Angkor International Hotel, can bring value for money location attractive.
Knowing that we are improving our services based on
observations of our loyal customers.
We hope to see you soon !

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294 - 300 of 613 reviews

Reviewed 29 May 2013

A couple of failures stopped me for giving this hotel an excellent. 1. Bar fridge wasn't working 2. Overpriced water, laundry and a few other things. Apart from that, the service was excellent. The room was very good (take the superior room, worth it for $5 extra). Nice flat screen tv and good selection of channels. Very good, big bed. Excellent tuk tuk, moto service, although be prepared to haggle, mention the need to buy shoes for your kids, that got a bit of a laugh.

  • Stayed: May 2013, travelled solo
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2  Thank ShoelessJoe73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

We requested airport transfer but service is not provided and did not keep us inform if airport transfer cannot be provided. We waited 30mins in the airport and searching high and low for hotel airport transfer before we decided to take taxi to hotel.
Within an hour after we check, BED BUGS were found in one of the room plus several dirty stains were spotted on bed sheet. Very disappointed although this issue has been reported before in tripadvisor despite we manage to change room.
Majority staffs can't speak/understand English well.
The tuk-tuk service provided at the hotel lobby is bad. Tuk tuk drivers always asking for high fare although for short/near distance, e.g. USD10 to Himari Hotel (approx 800m). Always need to bargain for lower fare.
Despite that, staffs are friendly, helpful and fast response; great location.

  • Stayed: May 2013
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1  Thank Kengfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victor R, Responsable réception at Angkor International Hotel, responded to this reviewResponded 17 May 2013

Dear value Customer

Thanks you very much for your time to write your common of our Angkor International Hotel to share the experience on Trip Advisor and thanks again for your stay at our place while your holiday in Phnom Penh .

I am very sorry and deeply apology for what happen since you check in till you check out at our hotel but let me clarify each problem as below :

- Bed bug : Thanks very much that you found them in the room and let us know as soon as posible ,as we never have them before then we can stop it just 2 hours later with the company who is specify in this problem as you already see while you was here that we block this room with plastic than mean in a week time all of them will be 100% kill .
But Just one minute after you let me know I gave a very beautiful room instead and apology for this .

_ All of our staffs at the reception speak very good English as at that time you come to talk to me about every thing to help you friends who had food poisioning from out side and you got lot of help from our service , you ask us where to get medicin , arrange taxi to hospital and I even go to say hello two times .

Maybe you mean our house keeping , I agree that their English is very basic but the information is at the front desk .


- About the Tuk Tuk , we are sorry about it but it is your agreement of you and the driver and the driver is not from the hotel . This can happen but if you ask us in the reception we will tell you every thing .

One more time again , we all very sorry and deeply apology for what happan and plus your food poisioning from out side .
We all hope to service you ,your friends and family in the near future with our best service

Best regard

Pat Syna

Front Desk Manager

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Reviewed 7 May 2013

Rooms are very basic and poorly maintained. linen is old and many bar girls stay with customers. staff are lazy but door guy is good. also Chhom moto driver. needs a facelift. location is ok. much better hotels are around with a lot better value. run down

  • Stayed: June 2012
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Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victor R, Owner at Angkor International Hotel, responded to this reviewResponded 11 May 2013

Dear Sir,
Your comment does not correspond to our hotel.
Maybe you came here there are more than two years before we have renovated and classified 3 stars? certainly not in recent months !

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Reviewed 12 April 2013

We stayed in this hotel for three nights last December. We had booked a superior double room but the counter staff first showed a room which looked a little run-down. After reminding her about the booking, she took to another room which was probably a refurbished one but was still underwhelming. The rest of the things were ok and wifi was provided free but the lack of telephone in the room meant that one had to walk all the way down to the counter to order breakfast or enquire about anything. We did not check while booking but really missed something like a jug kettle in the room.

The hotel is close to some major attractions in the old city including the national museum, the royal palace, the river-front, the central market and some of the temples. We walked to the Wat Bottom park near the royal palace in the evenings and had dinner at nearby restaurants.

  • Stayed: December 2012, travelled as a couple
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1  Thank Ajay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

I stayed in the Angkor international in November last year and really appreciated many things about the establishment. The rooms are quite comfortable and clean - especially the refurbished air-conditioned rooms which are a real blessing in the Cambodian 'winter'. The staff were incredibly helpful particularly the two wait staff who looked after us at breakfast - the food was always good and dependable ( this means that you won't get sick eating it)
I would definitely stay there again - also the concierge ( a very nice man in a brown uniform) was always only too ready to help.

Room Tip: try to get an air-conditioned room and always be nice to the cambodian staff - they deserve it
See more room tips
  • Stayed: November 2012, travelled on business
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1  Thank damo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

I have stayed there many times over the last 6 years,and will stay there again the next time I am in Phnom Penh.The hotel has recently had a change of management,and a refurbishment.There is little or no building noise now.I don't generally eat in hotels,but the bar food is very good,and I usually have breakfast or a snack there.I paid 20USD for an A/C room with bathtub,TV and a small fridge,which for a hotel in Phnom Penh in this location is quite acceptable.The location is good,not far from the riverside,and the market.There is always transport(moto,tuk-tuk or taxi) available outside.Staff are friendly and helpful.

  • Stayed: March 2013, travelled on business
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1  Thank OasisBarHaTien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angkor International Hotel

Address: 148 50 Street | Kandal Market, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Phnom Penh
#27 Business Hotel in Phnom Penh
#33 Spa Hotel in Phnom Penh
Price Range: £18 - £25 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Angkor International Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
The ideal location for visiting the city, or business, this hotel renovated in 2012offers all the amenities, with modern lift, large superior rooms and a buffet breakfast in the new dining room.All services, visas, bus ticket, personal safety are assured. ... more   less 
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Also Known As:
Hotel Angkor International

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