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“Billabong Hotel Phnom Penh” 4 of 5 bubbles
Review of Billabong Hotel & Hostel

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Billabong Hotel & Hostel
Certificate of Excellence
Phnom Penh, Cambodia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Billabong Hotel Phnom Penh”
4 of 5 bubbles Reviewed 24 August 2014

We stayed at Billabong hotel for 3 nights. The road on which it is located on is not very clean and gets water logged when there is a heavy Downpour which is frequent specially in June July and August. Expected better rooms for the price we had paid.
Otherwise the hotel is centrally located close to the central market which has a nice food court.
The staff are very friendly and helpful and always ready to help out. The best thing is they have their own Tuk Tuk Drivers so its safe and economical to take them. They also speak a little bit of English and can even tell you a little history of the monuments which is of great help.

Room Tip: Try to take a room on the ground floor near the swimming pool.
See more room tips
  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kiran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 21 October 2014
Dear Kiran,

Thank you for summing up The Billabong Hotel so well in your review.
I do hope you come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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900 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Eindhoven, The Netherlands
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

Billabong Hotel provides an oasis in the buzzing city. The family rooms have place for 5 persons and are really spacious. The swimming pool is large and very nice. Good beds around the pool to take a rest after being in the city. Phnom Penh is fantastic but also very noisy and busy. Billabong provides a welcome quite place but still in the middle of the city near the central market.
Staff was very friendly and helped us multiple times arranging transportation. We stayed 3 days and returned later for another 3 days when we were back in Phnom Penh again.
They have a nice area for breakfast, lunch or dinner bordering the pool area.
90 USD per night for 5 persons was absolutely good value for money.

Room Tip: Family rooms can sleep 5 persons and are so spacious that you do not have to worry about your privat...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Denick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 21 October 2014
Dear Denick,

Thank you for your lovely review. So pleased you had such a great stay and I do hope we can welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
4 of 5 bubbles Reviewed 18 August 2014

We loved the Billabong. Spacious room with balcony overlooking the pool area, good breakfast and attentive staff. Centrally located close to Central Market and Sorya Shopping Centre, and a short tuk tuk ride to the riverfront and all major tourist attractions. Only drawback was the roadworks and construction works going on around the hotel, however once inside these were quickly forgotten.

  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jsanto2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 21 October 2014
Thank you Jsanto.
Your review is much appreciated and i do hope we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
5 of 5 bubbles Reviewed 15 August 2014

We stayed in the familyroom, which is situated in the colonial house and really enjoyed our stay.
The beds are comfortable, the bathroom is clean and we enjoyed the good breakfast in the wonderful garden.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank LMWRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 7 November 2014
Hello LMWRK and thank you for posting such a wonderful review of our humble little home! We love having you come to stay with us and we appreciate you taking the time to post this review.
We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 11 August 2014

We, a couple with two boys, 8 and 10, stayed 5 nights in this hotel, and the familyroom was a great pleasure to stay in. We had a private terras, like a small patio in the back of the room, wich was very nice in the evening when the kids went to sleep.
The pool is very good and very clean, breakfast is also very fine, there is really nothing to complain about, ... Except maybe the not always working wifi in this room, and certainly not on the nice terras, but compaired to all the rest is this nothing.
A lovely place to stay!

Room Tip: I think all rooms are as good...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank otisarthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 7 November 2014
Hello Otisarthur and thank you for taking a moments to post a review. We are glad to hear that you like our Family room, swimming pool and breakfast. We are sorry that the wifi did not work well in the room. We have looked into this issue, in an attempt to correct and improve our hotel facilities. Now the internet router has been installed on each hotel floor.

Thank you again, and we look forwards to seeing you on your next trip to Billabong Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asse, Belgium
2 reviews
5 of 5 bubbles Reviewed 8 August 2014

- very good location in he center of town in a quiet street.
- great infrastructure: clean, with nice swimming pool.
- excellent service, professional and helpful team.
- very good price / quality.
- great breakfast !

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Paul_RJ6211BF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 7 November 2014
Hello Paul_R and thank you for your 5 star review of our hotel. We love reading all reviews but to see all the lists you mentioned- well, that just makes us do our "happy dance" all over our beautifully tiled lobby! We look forward to welcoming you back many times in the future.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
beijing
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Myself and my three children (aged 8 years and 14 year old twins) stayed at the Billabong twice on our arrival in PP and in the few days before leaving Cambodia. We all loved the room the most, as it was so spacious and had a big bathroom with a rain shower, as well as a safe. The breakfast was also very nice, pancakes, eggs, bacon, cereal, plus rice etc.. so lots of choice.
We all loved swimming in the quite large pool too and found that the staff were always so friendly and hospitable, (especially Curly and a female receptionist there who always smiled) The staff were always happy to help with anything from where to eat to getting us a tuk tuk.
During the day we were able to choose food from a limited menu (the hotel doesn't have a restaurant) and enjoyed the pizza especially.
We would stay here again if we come back to Cambodia.

Room Tip: ask for a pool view.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank dawn1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bong1, General Manager at Billabong Hotel & Hostel, responded to this review, 7 November 2014
Hello Dawn1214 - and thank you for our 5 star review and also for giving a "shout out" to our lovely Receptionist, Curly. We will certainly "celebrate" the mention you made of Curly as we do with all our team members when they are mentioned.

Thank you again for your review and we look forward to welcoming you back here soon.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Billabong Hotel & Hostel

Property: Billabong Hotel & Hostel
Address: 5, Street 158, Phnom Penh, Cambodia (Formerly The Billabong Hotel)
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 207 Speciality Lodging in Phnom Penh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Billabong Hotel & Hostel 3*
Number of rooms: 41
Official Description (provided by the hotel):
Set amidst landscaped gardens, Billabong Hotel is located in Phnom Penh, a 5-minute drive from the Royal Palace and National Museum. It offers free Wi-Fi and a freeform salt-water outdoor pool.Air-conditioned rooms are equipped with a cable/satellite TV, minibar and personal safe. En suite bathrooms come with a hairdryer and hot water showers.The tour desk can arrange day trips to attractions in and around Phnom Penh. The hotel also provides laundry services and a 24-hour front desk.The hotel's restaurant serves a selection of Asian and Western dishes. Refreshing cocktails are also available. ... more   less 
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Also Known As:
Billabong Phnom Penh

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