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“Super service, decent room and location with nice extras..”
Review of Omana Hotel

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Omana Hotel
Ranked #42 of 269 Hotels in Phnom Penh
Certificate of Excellence
Dublin, Ireland
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Super service, decent room and location with nice extras..”
Reviewed 19 September 2013

We were really impressed with this place, the service was great - staff had great English and were super helpful with advice on where to go/what to see and how to get there and what to pay tuck-tuck drivers etc.! The room was fine (floor a bit scuffed and we had issues with locking door) but had comfy bed, satellite tv as well as dvd player and was very clean! Great little extras including the pool, board games, books etc.! It's about 15 min walk from Grand Palace, and lots of tuck-tucks outside to take you wherever heart desires (ask hotel staff for advice on what to pay them!)

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank emjdrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2013 via mobile

It was a pleasure arriving into this little oasis. The staff always had a smile and were ready to help you out if you needed it. The highlight for us was the pool after sweating up a storm seeing the sights-which was always cool and refreshing accompanied by tasty snacks and fruity cocktails!
Really the only downside to this hotel for us was the smallish room with tiny single beds-this was the twin configuration so perhaps the other rooms are fine. Overall great little boutique hotel.

  • Stayed September 2013
    • Value
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Helpful?
1 Thank Moral80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

This place is about average. We stayed for one night and they accomodated us (with extra charge) for an extra bed, but the accomodation was basic and floors not the cleanest. Pool was a welcome respite, but be warned it is very small, more just to dip into. Nice sitting area to chill by. Staff quite helpful and breakfast was worth it. But just be warned that it is on a hot smelly alley (though the rooms do not smell that bad), and the pictures make it look a bit nicer than it is.

NOTE for travellers with disabilities: the only way up to rooms (that I could tell) is by a very sharply winding staircase with awkwardly spaced steps.

Room Tip: Most rooms face the pool, so you'll be fine. Not
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  • Stayed August 2013, travelled with friends
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Helpful?
Thank EaterBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newcastle
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 August 2013

We had a 2bedroom room. Great space and cheap. The pool area was lovely. yes small, but it served its purpose. Great happy hour cocktails by the pool and amazing Tapas, also cheap. The location was great and the breakfast was small but sufficient. Fresh eggs cooked as wanted.I have already recommended this place to friends. We also booked a taxi to Sihanoukville with the front desk which was the best way to get there, especially for 4 people.

  • Stayed June 2013, travelled with family
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Helpful?
1 Thank lezwas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 August 2013

We stayed here for 2 nights after staying in a 4 star hotel in Siem Reap, and the two hotels were in no way comparable. I can only assume that providing a (tiny) pool earns a hotel 4 stars as if it weren't for this, I'd barely rate this hotel as 2 stars. The bathroom had ants, hot water from the shower was hit and miss, the walls were paper-thin and you could hear every door in the place opening and closing. My (techie) husband made the staff aware that when connected to the internet, we (& anyone else connected) could see patrons booking details, passport details (via scans) and credit card details that the hotel was storing. Despite raising this issue and showing the staff personally, they still had not rectified this matter by the time we left. As for the staff, they were not as friendly and helpful as others we experienced during our entire 3 weeks of travel in Cambodia and Vietnam so this didn't really redeem the place in any way. Breakfast was fine, but be sure to get there early if you want to take advantage of the full selection as they don't seem to replenish anything once its gone. Only positives: chiko rolls on the menu, and a choice of fan or air-con in the rooms.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank chardonneyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2013

Every time I come to Phnom Penh I always stay at this hotel. Friendliest staff, clean and excellent rooms, awesome location, and excellent restaurant. For 30 dollArs a night you want to stay here. It's also very very safe.

Room Tip: Book in advance always in Cambodia!
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  • Stayed July 2013, travelled with friends
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Helpful?
Thank Kyla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 July 2013 via mobile

We arrived after staying at a great boutique hotel near Angkor Wat. What a surprise we got when we pulled up here. The staff was very kind and helpful, location was good......but the place was nothing like the photos. We were offered a friendly welcome drink.....,while waiting to check in we saw the pool. It's a splash pool really.....but ok we could get over that. We arrive up to our room, only to find two rooms with tons of bugs flying around in them. The rooms again look nothing like the photos. This is more a hostel then a boutique hotel. A lot of staff were lying around in one of the rooms, it was all dark, door cracked....they were watching TV. Not an impressive site for hotel guests. We know they were staff as we saw one come out while we were sitting in the outdoor lounge area. So the best part of the hotel was the free wifi. We used it to book and find another hotel room and left! We left about one hour after our arrival. The photos are impressive and a creative effort on their part to make the place look good.

  • Stayed December 2012
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Helpful?
Thank Sfinsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omana Hotel

Property: Omana Hotel
Address: Street 9, Phnom Penh 4139, Cambodia (Formerly Hotel Nine)
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Phnom Penh
#22 Business Hotel in Phnom Penh
#26 Spa Hotel in Phnom Penh
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Omana Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Omana Hotel is Western owned and operated. The building was originally constructed in 1994 to house UN officials to support the Cambodian electoral process. Since then it has been under various different renovations & management. In 2015 under new management the building was completely renovated and given its biggest facelift to date. ... more   less 
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Also Known As:
Hotel 9

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