This was the worst hotel I've ever stayed in. We travelled through out Cambodia and this Chinese run hotel was a disgrace to the reputation Khmer people have built in the hospitality industry. Do not waste your time here. We booked a suite with a double bed, walked in and there were two single beds. The window had been left open and mosquitoes were everywhere, the roof had water marks and cracks all through it and the ceiling was collapsing in. The bath had a hole in it and as such the bathroom flooded every time you tried to take a shower.
The next morning we demanded to be upgraded and have our room swapped. The manager came in and said there is nothing wrong, but she would give us another room. As we swapped rooms she stood there on her mobile phone and refused to help us move our stuff or to get someone to help and seemed annoyed at us! The next room had no window and all the same problems.
To top this off the breakfast provided was covered in flie's, the bread had mould on it and pieces of the fruit had maggots in it.
Needless to say after the second night we found accommodation else where. But the manager refused to give us our money back. So a message to all, phenom penh is a beautiful city but do not be fooled by these people!! The photos are nothing like the rooms and the staff are rude and arrogant! If you want the best possible experience stay as far away as possible from this place!
- Official Description (provided by the hotel):
- MITO Hotel is a 3 Stars, newly renovated business hotel in the heart of Phnom Penh. Blessed with premier central location, bustling city center, diverse international clientele of business men, entrepreneurs, adventurers, MITO Hotel is the preferred choice for business and leisure travelers. Situated on 4 Floors, and 80 rooms, our accommodation type ranges from Superior, Deluxe, Deluxe Star, VIP, and Family Suite. Each type having its own designated style, décor, and amenities simple enough to make guests feel like home. Our Deluxe Star rooms are the new additions to our previous room types, adding more comforts, more personality and elements of art and design. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Hotels.com, Expedia, HostelWorld, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Mito Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mittapheap Hotel Phnom Penh