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“Our Home Away from Home”
Review of The Pavilion

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The Pavilion
Ranked #11 of 277 Hotels in Phnom Penh
Certificate of Excellence
Reviewed 26 July 2012

Every time we walk through the front gate at the Pavilion we feel like we're arriving home. It's a peaceful haven after a day out in the hustle and bustle of the city. The staff are amazing - very friendly and helpful, ready to serve or assist in any way. The rooms are delightful; spacious, cool and comfortable. The pool and gardens are so inviting after a busy day shopping or travelling around in a tuk tuk. We highly recommend The Pavilion!

  • Stayed: July 2012, travelled on business
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2  Thank rosabella58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 July 2012

What a find. You feel completely pampered from the time you walk through the gate into this beautiful oasis. The rooms are attractive with flower petals spread on the bedspread and a plate of delicious fruit to welcome you. It's all so romantic. If that isn't enough, the breakfast is quite tasty, the pool is lovely, and you receive a complimentary half hour massage. You can easily walk to the nearby palace which is well worth doing. Check on palace times. They close for an hour or so mid day. If you don't mind a bit more walking, the river area is not that far either. There are plenty of tuk tuks, and the hotel has posted normal prices for a variety of locations, so you don't have to haggle with the drivers. The staff is most helpful and appear to really enjoy their jobs. They can arrange anything. We stayed a night, left our bigger pieces of luggage, took a bus to Siem Reap (6 hours) spent two nights there, and returned to the Pavillion for another night. A desk clerk recommended the bus service that was only about a month old in June 2012, and the bus was very comfortable with great air conditioning.I assure you that you will be quite happy with your Pavillion accomodations.

  • Stayed: June 2012, travelled as a couple
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2  Thank Rock37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

Book this hotel you will be so please that you did when you get there.

Excelente hotel with beautiful garden and swimming pool when you are inside feels like you are in paradise. The staff are amaizing they take care of everything and they try to please and make your stay one to remember.

The rooms are good with your own computer, aircon and a nice shower. The mattress is hard and firm that is the only down side for us.

  • Stayed: July 2012, travelled as a couple
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3  Thank davodiaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thepavilion, Owner at The Pavilion, responded to this reviewResponded 25 July 2012

Many thanks for this kind review! As for the mattress, we have two levels of softness that are to be chosen from at the time of booking (see the booking form on our website). Cheers, Alexis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

The Pavillion was a thoroughly lovely experience. Getting picked up in the Jag was great after a long flight. The double room was terrific and even the flowers and champagne on ice was special.The gardens and pool were inviting and you feel like princesses in the 4 poster "bed" at the end of the pool. Brekkie was great - just ask for more of anything you want - no need to go hungry at the Pavillion. The best part was the staff, all genuinely friendly and extremely helpful. Just ask and you receive. Organised a taxi for us to go to Siem Reap with no fuss. Escorted us out to Tuk Tuks to make sure we hit the right destination and everyone at reception, the resturant and in the gardens were potlite and calm. Spa experience was truly a luxury and just felt "good".Nice touches like the herbal tea at the end in the garden.Treat yourselves.Just a truly lovely place to stay. Shopping, park and heaps of "food" nearby. Don't miss the bakery around the corner and Mekong quilts - good cause and they pack up your buys really small. Good spot and a bit of an oasis in P.P.

Room Tip: I would choose the rooms overlooking the pool. We were in Room 6 with our own balcony and upstairs...
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  • Stayed: July 2012, travelled with friends
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3  Thank goodmemories
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

This hotel has everything that we wanted: location, elegance, friendly staff, no pretensions, great facilities and maintenance, plus value. Recommend it very highly.

  • Stayed: July 2012, travelled as a couple
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1  Thank Leigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

Had a Garden Bungalow for two nights, the room was good though no room for luggage and shopping,
shifted to a standard double (the garden room was pre booked), this room was bigger and had a nice private courtyard. The breakfast was excellent. Nice shops and cafe around the corner in 240 street.

  • Stayed: July 2012, travelled with friends
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1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

I have never written a review before, despite accessing them all the time on Tripadvisor.....but after my stay at The Pavilion I just had too. I have been living and travelling in Sth East Asia for a long time and I have never been as impressed with a place as I have been The Pavilion. The setting is pure heaven, the staff professional and thoughtful, and the rooms have everything you could think of. To lay around the pool in that luscious garden during the day, drinking mango smoothies is divine. I'm amazed its not a 5 star rating.

But the thing that impressed me enormously is the obvious commitment the owners have to their staff and to improving their lifestyle. I inadvertently heard the owner in a meeting with some of his staff ( I had had a massage and was drinking my tea on a lounge bed) - and his dialogue was respectful, encouraging and positive. Then after lots of talks with staff, who spoke of their bosses encouragement and help in formulating their future plans - I cant think of a place I have stayed in that has a more ethical and worthwhile approach to their staff. The whole place feels well thought out, considerate to guests and staff, at the same time as providing pure comfort in a beautiful setting. I come to Cambodia often and will always stay here in the future. Just heavenly.

  • Stayed: July 2012, travelled solo
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3  Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pavilion

Address: 227, Street 19 | Khan Daun Penh, Phnom Penh 12200, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Phnom Penh
#7 Luxury Hotel in Phnom Penh
#9 Business Hotel in Phnom Penh
#9 Spa Hotel in Phnom Penh
Price Range: £57 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pavilion 4*
Number of rooms: 36
Official Description (provided by the hotel):
It all started when we fell in love with a hidden gem of French-Khmer architecture from the 1920s near Wat Botum, one of the most venerable and original pagodas in Phnom Penh. Renovation and remodeling were led with due respect for the character of a building which had been, as we learnt it later on, a private retreat for Queen Consort Sisowath Kossamak, the late King Sihanouk's mother. Opened on August, 18, 2006 with 10 rooms, The Pavilion has slowly expanded over the years, offering now 36 accommodations throughout three more period buildings that have been added to the property: "The New House", former residence of the chief veterinarian at the Royal Palace; "The New Villa", formerly the private residence of a Cambodian senator, and "The Sun-Pool Villa", our latest addition which used to be lodgings for diplomats based in Phnom Penh. Each one has its own style and atmosphere, with distinctive architectural features such as an elaborate wooden stairway, intricate iron wrought railings, etc… ... more   less 
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Also Known As:
The Pavilion Hotel Phnom Penh
Pavilion Hotel Phnom Penh
Pavilion Phnom Penh

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