We made a booking for a balcony room for 3 people by phone 2 days before our arrival. On our arrival we were informed they had no booking for us then tried to sell us two rooms with no windows in the upper floors (no lift). They were clean but dark and dingy (so is the stairwell). Also saw a very young women visiting a middle aged westerner (draw your own conclusion about their cliental). Fortunately i was able to find a much bigger, brighter room down the road at the Indochine for $13 less.
Basically, unreliable and unhelpful despite their poor service and just a bit seedy.
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