Good hotel clean very good and helpful staff with good command of english. Although some problems for a couple of guests about towels missing which infact were not missing at all, and phone calls that were not made at all. I myself had no problems I arrived 8.10 in the morning , and after a brief chat with the owner , we were given that hours free. I also spoke to the owner explained that i had only 7,000 tin left she thats fine you can have a room for that. Although i had told her i was writing for trip advisor about my trip. We myself and a room mate had our breakfast served to us at the table as well .So apart from a couple of others having check out problems.Mine was very straight forward, I had been in the city all day when i came back to the hotel they gave me towels soap changing room to wash and change before heading to the airport.. Nice place to stay would highly recommend the hotel
- Official Description (provided by the hotel):
- The new hotel “Goldman Empire” is a business hotel with a combination of quality of the European service and hospitality of the Kazakh earth, is ideally located on border of an old and new city, opposite to shopping center "Eurasia", in 30 minutes of driving by a taxi, both from railway station, and from the airport and in 10 minutes from new official administrative center of Astana. ... more less
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