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“Nice stay.”
Review of Goldman Empire

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Goldman Empire
Ranked #21 of 60 Hotels in Astana
wexford
Level 4 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice stay.”
Reviewed 17 September 2012

Good hotel clean very good and helpful staff with good command of english. Although some problems for a couple of guests about towels missing which infact were not missing at all, and phone calls that were not made at all. I myself had no problems I arrived 8.10 in the morning , and after a brief chat with the owner , we were given that hours free. I also spoke to the owner explained that i had only 7,000 tin left she thats fine you can have a room for that. Although i had told her i was writing for trip advisor about my trip. We myself and a room mate had our breakfast served to us at the table as well .So apart from a couple of others having check out problems.Mine was very straight forward, I had been in the city all day when i came back to the hotel they gave me towels soap changing room to wash and change before heading to the airport.. Nice place to stay would highly recommend the hotel

Room Tip: Back room away from lift area.
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slaneytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ainur A, Guest Relations Manager at Goldman Empire, responded to this review, 12 November 2015
Thank you very much for your review! Looking forward to see you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
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    6
    6
    5
    1
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2
Couples
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4
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Moscow
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2012

Due to my line of work i get to travel a lot and visiting same countries/cities multiple times.
Astana is a new city but for travelers its not the most "friendly" unlike almaty. After multiple attempts to find a proper hotel over there (where you treated like human being and quality of rooms are good), i stopped in Goldman Empire hotel.
Well, its pretty good hotel and i loved that its clean and everyone is polite and helpful. In addition i found it's location very convenient. Since its a new hotel, you dont get ancient USSR bathrooms, thats a good sign for me.

downsides, interent is not as fast and connection is not very strong everywhere (however manager was really convincing that they will definitely improve that after i spoke to him about that)

Also, honestly saying, reception girl is the most beautiful ive seen. )

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anton S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ainur A, Guest Relations Manager at Goldman Empire, responded to this review, 12 November 2015
Dear Mr. Anton,

thank you very much for your review. Concerning the Internet questions, it is already soved. Now the signal is quite strong and works everywhere.

Hope to see you very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Goldman Empire

Property: Goldman Empire
Address: Satpayeva (Mirzoyana) St. 13/1, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 60 Hotels in Astana
Price Range (Based on Average Rates): £
Hotel Class:4 star — Goldman Empire 4*
Number of rooms: 52
Official Description (provided by the hotel):
The new hotel “Goldman Empire” is a business hotel with a combination of quality of the European service and hospitality of the Kazakh earth, is ideally located on border of an old and new city, opposite to shopping center "Eurasia", in 30 minutes of driving by a taxi, both from railway station, and from the airport and in 10 minutes from new official administrative center of Astana. ... more   less 
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