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All reviews business trip junior suite walking distance managed hotel included in the rate small balcony well located hotel comfortable stay room was spacious quiet at night night market two nights couple of nights mekong river tuk tuk wifi fountain
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Reviewed 1 March 2018 via mobile

Booked from Expedia and got upgraded from standard room to a suite. The room was quite big, I mean really big , and for the money paid , the facilities and service were good and the location also okay for any purpose.

Stayed: January 2018, travelled solo
1  Thank Klein C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay W, Managing Director at City Inn Vientiane, responded to this reviewResponded 2 March 2018

Dear Klein,

Thank you for sharing your excellent review on TripAdvisor regarding your recent stay with us. We are truly happy to hear that you had a pleasant stay at City Inn Vientiane and you appreciate the upgrade. It was wonderful having you stay with us and we look forward to the opportunity of accommodating you again in the near future.

Please do not hesitate to contact us directly on your next visit.

Cheers!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

The hotel is very central and yet not noisy. It is clean and the staff are helpful. An excellent shower but the rooms are a bit tired and could do with some upgrading. Food in the evening was poor and I would not recommend using the hotels restaurant

Stayed: February 2018, travelled as a couple
1  Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay W, Managing Director at City Inn Vientiane, responded to this reviewResponded 2 March 2018

Dear Mrs. Heather,

First, we would like to thank you for taking the time to provide your feedback relating to your recent stay with us. While we understand that your stay was not 100% satisfactory we sincerely appreciate your comments and suggestions as it will help us to evaluate changes and continually make improvements on certain aspects.

It was our pleasure accommodating you and will be more than happy to welcome you back again at City Inn Vientiane and give us a chance to make your stay next time as best as it can be.

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Reviewed 11 January 2018

I just spent ten days at the City Inn in Vientiane, Laos. The hotel is conveniently located near Namphu Fountain, riverside restaurants, pubs, parks, museums and temples of cultural interest.

Perhaps the most outstanding attribute of the hotel is the wonderful staff who are at your service 24 hours a day to help make your stay a good one. I must say that each day and every day at City Inn was better because of the friendly and competent staff.

Normally when I stay at a hotel for more than 3 or 4 days I begin to tire of the breakfast. This was not so at City Inn, where the breakfast provides all the basics each day, but it also changes slightly from day to day. The service staff is ready and willing to make eggs any style, pancakes, and specialty coffees to your liking. I especially liked the fresh whole grain bread each morning.

On my next visit to Laos I will certainly check the City Inn for my stay in Vientiane.

Room Tip: Ask for a room on the side of the hotel facing the street, which is more interesting than the view facing the hotel next door.
  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Service
Thank jimedens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay W, Managing Director at City Inn Vientiane, responded to this reviewResponded 17 January 2018

Dear Mr. Jims,

Thank you for taking time to write us a wonderful review! We are always happy to have you here at City Inn Vientiane and we're so glad that you are as well happy and satisfied with your stay. Thank you for highlighting our buffet breakfast and service. It is always our pleasure attending to our customers’ need in the best way possible as customer satisfaction is really our main goal. I will be very happy to share your wonderful comments to the whole CIV team.

Again, we sincerely appreciate your review and will be more than happy to welcome you back again at City Inn Vientiane

Safe travels!




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Reviewed 9 January 2018 via mobile

Walked in off the street for a room and got a great deal on an executive suite for a couple of nights. They upgraded us for free from a standard suite.

We had left another hotel that we booked into around the corner but it was not nice, horrible room.

Great location for restaurants and bars in the tourist area of Vientiane near the Mekong.

Could not fault this hotel in any way!

Stayed: January 2018, travelled with family
1  Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay W, Managing Director at City Inn Vientiane, responded to this reviewResponded 11 January 2018

Dear Andy,

We would like to thank you for your recent stay at City Inn Vientiane and for posting an excellent review on TripAdvisor. We are happy to know that you love the room and you appreciate the upgrade. It is always our main goal to give the best possible service we could offer to all our guests and it is very satisfying to hear that you had a pleasant and comfortable stay with us. Thank you for walking around and discovering City Inn Vientiane Hotel!

Please feel free to contact us directly on your next visit as we really look forward to the pleasure of accommodating you and your family again!

Happy New Year!

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Reviewed 6 January 2018

The room was modern and clean, bed was comfortable, we got very good service and the location is perfect, only few minutes walk to the fountain and around 12 minutes walk to the night market, we also got coupons for drinks at the bar, very comfortable stay, highly recommended!

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gladys W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay W, Managing Director at City Inn Vientiane, responded to this reviewResponded 8 January 2018

Dear Gladys,

Thank you for your recent stay at City Inn Vientiane and for posting an excellent review on TripAdvisor. We are deeply glad knowing that you had a pleasant and comfortable stay with us. Please feel free to contact us on your next visit as we really look forward to the pleasure of having you stay with us.

Happy New Year!

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