Stayed here for two nights in January 2013, after spending one night here back in 2010. Last time I had a room without a window, this time it had a window to the outside world, without much of a view however.
The room was relatively spacious, with a good firm bed, and good aircon. It also came with a small bar fridge/minibar with basic selection of drinks, small LCD TV (which I switched on once to reveal a large number of Asian and global channels including BCC News, however most were a bit snowy), a full-size cupboard for hanging clothes, and a small working desk.
When checking in the receptionist gave me a piece of paper with the wifi login details however I did not manage to actually get online neither with my laptop nor my cell phone which connect perfectly fine everywhere else so I suspect a configuration error in the hotel's wifi setup. I used the internet at restaurants etc. on my phone so had no true requirement to use at the hotel and did not report the issue.
Breakfast was included and this is served in the ground floor (Vietnamese) restaurant. There's 8 plated choices, half of which (more or less) are Western and the other half Asian. You get a menu with the 8 choices and their pictures and then choose two items per person (for example fresh fruit and fried eggs), as well as two drinks from the drinks menu (simple choices, for example orange juice and tea). I found it adequate, particularly given the price paid for the room. The breakfast was OK.
Overall I would rate this hotel a good 3-star. Despite its name, I did not see any families there, the other guests appeared to be mostly Western couples as well as some local businessmen.
Staff were very friendly and helpful throughout my stay, smiling and assisting with some questions etc.
The hotel is located close to downtown Vientiane, basically you walk down the street and cross a road, then down another street and you're at the "fountain place" (not sure about its official name) which is more or less the touristic centre of Vientiane. Around that area are many good French restaurants as well as popular hangouts such as Khop Chai Deu which is an old-time favorite with an extensive popular menu of snacks and meals, as well as a good selection of drinks. And then one more street and you're at the banks of the Mekong. So an easy location.
I found that taxi drivers know the Family Hotel but many tuk-tuk drivers had to ask around.
Overall recommended, and will most likely stay here again when returning to Vientiane in future.
- Official Description (provided by the hotel):
- The newly renovated Family Boutique Hotel is located in downtown Vientiane, around a 10 minute drive from Wattay Airport and the bus station. With a 60 capacity restaurant offering Asian and European cuisine, the hotel also provides airport transportation and other services and free Wi-Fi throughout the hotel. ... more less
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