We stayed here for 6 nights in a twin room with bathroom (12,000kip per night). The room was large with TV, fridge and AC. As some have said the place is a little grubby and quite run down in parts but the beds were comfy and the sheets clean and we found no evidence of bed bugs. The bathroom was far from spotless and the basin was hanging off the wall but the hot shower worked well.
We found the staff friendly and they spoke sufficient English to get by, we didn't book any trips or tickets through them so can't say how helpful they would be on that front.
It's in a great location on a quiet side street but very close to the night market along the riverside, plenty of local and western restaurants nearby.
Would recommend it if you're looking for a decent sized room in a good location on a budget.
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