This was by far the best hotel that we stayed in Vientiane and actually in all of Laos. We moved here the day after we arrived. We actually stayed here twice during our stay in Laos and would definitely stay here again if we return to Vientiane.
This is a pricey hotel for Vientiane, but after staying in dirty, noisy places in other cities before arriving, we were ready for a clean, comfortable, quiet place. We paid approximately $120 US for a room with a king size bed.
The room was very clean and modern with a mini-bar (mini-frig), water boiler, and bottled water. The floors are hardwood, which is nice, because you can tell that they are clean. The bed is comfortable and there is a lamp by each side of the bed so that you can read comfortably in bed. The television is a flat screen and there are English channels if you feel like watching t.v. There is a room safe in the closet, robes and flip flops. The air conditioning works well and there are blackout curtains if you are a late sleeper.
The wifi throughout the hotel works great. They also have two computers for use downstairs in the restaurant and one computer for use in the 3rd floor bar. This was really helpful while our hand helds were charging and for seeing info full screen.
The bathroom had plenty of towels, soap, shampoo and a hair dryer. There was definitely hot water whenever we wanted it.
The bar on the 3rd floor provides ice for your room made with bottled water and we were also given some coupons to use for free drinks (non-alcoholic) which were excellent (made with fresh juice). Having ice in your drink may seem a small thing, but it was an example of how the hotel provides small touches to make sure guests are comfortable.
The only issue with this restaurant is the food served in the restaurant. It was not the worst food we ate in Laos, but it was pretty mediocre. The room comes with a breakfast buffet and you can also fill out a little card for eggs, french toast, pancakes or an omlet, If you choose french toast or pancakes, you will get a piece of french toast that is about a quarter of a slice of bread and a pancake the size of a silver dollar. The hot rice cereal and the toast however are excellent. You will definitely find enough to eat at breakfast, just don't expect a large stack of pancakes or french toast...
We also tried the restaurant for dinner and it was very mediocre and expensive relative to what is offered. Take advantage of the hotel's location around the corner from Makphet or two blocks from Aria to eat there instead (you can check my reviews of these two places, but others also rate them highly).
We also used the spa at the hotel. We tried the sports massage, the food massage and the traditional lao massage. The spa menu is limited here. The women are well qualified and did a good job. I enjoyed a massage I had at another place more, but this was definitely convenient and relaxing. The treatments here are also a little more than at the spas around town, probably because they expect tourists to spend more at a hotel. The tea provided after the treatment is very good.
You can rent bicycles at the hotel and we did on one day. The bikes aren't the greatest (we had to try several before we could find two that worked ok) and they are also more than you would pay if you rented them elsewhere, but it is convenient.
If you rent a motorbike, they will let you park it all night next to the bicycles and there is a guard/attendant on duty so you will know it is safe.
The staff here is very well trained. They are polite, speak good English and their sole goal is to make sure you are comfortable and have what you need to enjoy your stay. They greet you each time you arrive and leave and are always cheerful and friendly. They also helped us with some problems we were having with our Ipod charger, with recommendations for other places to stay around Laos and were very accommodating when we had to stay extra days.
The hotel is located across the street from a large temple and there is also a temple behind it, so it is very quiet. We expected to hear street noise when we were in a room facing the street, but we didn't hear any noise from the street, or the other rooms on any night we stayed there. Several days, I did hear the quiet gong from the temple at 5:15 am (calling the monks to pray?), but I loved it.
The other benefit of this hotel is its location which is excellent. It is walking distance to downtown, the night market along the Mekong and many restaurants. Depending on what condition you are in, you can also walk to the morning market, small grocery stores, and the U.S. Embassy. The great location provides easy access to most places downtown either walking or on a bike.
- Official Description (provided by the hotel):
- Probably the most central located hotel in Vientiane, the SALANA Boutique Hotel home is a wonderful authentic hotel inspired by leading boutique hotels around the world. The hotel offers world class accommodation in the heart of the city, sure to impress even the most discerning traveler with its 12 superior, 24 deluxe, 2 suites, 3 Salana suites. Our central location together with various facilities will ensure that you have the perfect base to explore this city. ... more less
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