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“Comfortable, convenient”

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Vientiane Garden Hotel
Ranked #17 of 93 Hotels in Vientiane
Nowra, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable, convenient”
Reviewed 29 October 2013

Hotel appeared quite clean, but it shows sign of a recent half hearted makeover. The doors on our room looked like they had been half eaten by insects and then covered with paint. The shower water ran out through a hole in the wall to an open drain, the smell came back in... Walls seem un-insulated and noises from other rooms and all the squeaky doors are annoying.
Pool was lovely, bed was comfortable. Breakfast was passable, though I wouldnt want to pay extra for it.
Office staff were very accommodating.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cravenhaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Vientiane, Laos
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2013

I passed 3 weeks in this hotel. With a pilot job, we are used to visit many hotels.
This hotel is a good one.
Vientiane Garden Hotel is located in middle of downtown, in a quiet place, really close from the Mekong and close to all restaurants & Bars from Vientiane downtown.
Nice swimming pool (very important in Vientiane), rooms are very clean (new hotel), fully equipped (aircon, Flat screen, mini bar, nice shower, hair dry, locker, cheap laundry services).
About Services, I would like to thank all the team for their great help & kindness in all my requests during my stay. They will give you the best recommendations.
Breakfast for all countries (british breakfast, american breakfast, european breakfast), just order what you want.
Just one word " Excellent".

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fly737andSSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannakhet
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2013

At 9pm after a long bus ride we found ourselves stumbling around Vientiane trying to find somewhere to stay. We chanced down the alley beside the completely full backpacker hostel next door and found VGH. It was a little out of our budget but the manager generously gave us a mate's rate! For what we paid for we were thankful for the luxury.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElDavido90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 October 2013

We were two couples coming from a long night bus travel from Luang Prabang. As we were planing to arrive early in the morning, around 4am, we booked two rooms for that same night so we could get some sleep and rest as soon as we arrived.

We booked and paid for the rooms at AGODA.COM and still we called them the day before to notify about our arriving time to avoid any confusion. But for our surprise when we got there at 6am (our trip took longer than expected) there was only ONE room available. The guy at the front desk told us, calmly, to leave our bags together at one room and wait a couple of hours until the other was ready. But, if he had already paid for it and called to inform our late arrival, why did they give our room to someone else????

The guy asked us to wait for the manager to come, which he did only at 8am (two hours after our arrival). The manager gently apologized and was willing to pay us back 30 usd while we had paid 50 usd for it. The reason? The fee that he needed to pay to Agoda for using the services. Unbelievable! Then he agreed to give us all the money from that night back, but we couldn't get in the room before check in time anymore. He didn't even tried to compensate all our trouble. After much talking, he agreed to pay us back and let us into the room. It was almost 9am.

That being said, the hotel is ok. The room was clean and the bed was big and confortable. The bathroom was tiny but the shower was ok. Air con working perfectly. Safety box inside the room, mini bar. The balcony they advertise in the website is nothing more than two chairs in the hall.

The pool was ok, but not worth paying more for it. The breakfast wasn't anything remarkable and was served in an absolutely charmless place. We didn't even bother to eat there, just went straight to one of the french bakeries where I could have a real coffee, and not nescafe.

I would recomend it to people, but after all that stress on the first day its hard to make compliments...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cissaferreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Vientiane hotels

Fort Lauderdale, Florida
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 21 October 2013 via mobile

Never mind that pool, which looks much bigger in the pictures, but still a decent size for a stroll and clean.
The place is very clean. I arrived at 2:30am, and 2 guys were sleeping in the lobby waiting for my arrival. They even checked in a Japanese guy without reservations, whom I met on the buss.
The room is spacious with a big bed, even mini bar and decent size shower head.
Breakfast was included, and I couldn't complain about the options available.
Lastly I stayed here a few days earlier, and they allowed me to shower by the pool late afternoon after my friend had checked out the room already.
The room is spacious

Stayed October 2013, travelled with friends
Helpful?
Thank gcatucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2013

Having spent 20 years in the international oil & gas industry, I have stayed at 5-star hotels so much, I avoid them now. That being said, the friendliness of staff, the service, and attention to detail at Vientiane Garden Hotel is 5-star. This is a small business doing all the right things. The rooms are new with contemporary decor, it is quiet, the open area is full of trees and the grounds are constantly maintained and cleaned. It is an 8-10 min. walk to the day market and shopping areas, the major restaurant area, and several temples.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 358WilliamS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2013

This hotel is in a good location with nice restaurants and shopping within walking distance. The staff were very friendly and professional. Upon my arrival, they greeted me with a papaya and watermelon juice. The breakfast was much more than expected with many different selections. The rooms were standard and bathrooms were just ok. Oh, and be sure to get a room near the back because the restaurant near the street can get a bit noisy.

Room Tip: Rooms towards the back will be quieter.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kippi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vientiane Garden Hotel

Property: Vientiane Garden Hotel
Address: Sihome Road, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #17 of 93 Hotels in Vientiane
Price Range (Based on Average Rates): £
Hotel Class:3 star — Vientiane Garden Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Probably the most centrally located hotel in Vientiane, the Vientiane Garden Hotel is a wonderful authentic hotel inspired by leading boutique hotels around the world. The hotel offers world class accommodation in the heart of the city, sure to impress even the most discerning traveler with its 12 superior Garden View, 24 deluxe Garden View, 4 suites Garden View. Our central location together with various facilities will ensure that you have the perfect base to explore this city. ... more   less 
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