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“Good but could be great....” 4 of 5 bubbles
Review of Green Park Boutique Hotel

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Green Park Boutique Hotel
Ranked #6 of 97 Hotels in Vientiane
Certificate of Excellence
Hagley, United Kingdom
Level Contributor
171 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Good but could be great....”
4 of 5 bubbles Reviewed 20 November 2013 via mobile

First impressions were not great as they did not collect us from the airport, apparently there was a mix up with our booking and they soon refunded the $10. We were upgraded to a better room as apology which was a nice gesture but we found that we were put in a 2 bed apartment which was a little pointless seeing as there were only two of us. The surroundings are very nice and the pool area was lovely. Breakfast was very good with plenty of options and lovely fresh pastries.

But.... Somehow there were just too many niggles... The main bathroom had a very awkward shower in the bath which was difficult to use, there was a shortage of sockets throughout the room, air conditioning leaked the pool was a bit murky, beers were served warm, the spa treatments were way overpriced compared to in town, and even though we were willing to pay for one they then couldn't accommodate us anyway. In fairness staff were great and quick to help whenever asked.

They are minor issues, that would not stop me considering this hotel again, but at their prices I feel these should not exist.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Hillpudlian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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470 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
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English first
Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

Spent 4 busy business / sightseeing days in Vientiane and the Green Park Hotel was the perfect place to reload the batteries. Starting from the excellent breakfast overviewing the pool area to the relaxing and quite atmosphere when 'coming home' from the (very close located) city center. Very friendly and helpful staff.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dirk_Grossmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

We stayed here for two nights and were somewhat disappointed after reading the reviews on Trip Advisor and other sites, but we were coming from the River Resort where everything seemed flawless and effortless, so maybe the let down was inevitable. We were shown a room on the first floor and after unpacking and getting ready to head out to town for dinner, I discovered the safe didn't work. My options were to carry my camera, tablet, and a lot of documents with me or try and fix the problem. The staff came right away but I noticed even when I entered a wrong code by mistake, the safe would open, clearly it was not working properly. In the meantime, I looked over the hotel guide/instruction booklet left in the room and noticed several statements regarding security issues and that the hotel would not be responsible. The first floor room was on a corner with a balcony ground level and with outdoor corridors leading to a parking lot nearby. Just before arriving at Green Park I had also read on another site that police reports confirmed problems with theft on the premises. So, I requested a room change--extremely inconvenient for us after we had unpacked but I didn't want to lug around a lot of stuff in town. Again, the staff was very accommodating and moved us to the second floor where we felt there was less risk. And the safe worked fine. Yay! By this time we nixed the idea of taking the free shuttle into town and decided to have dinner at the hotel which was excellent.

A couple of issues came up on day 1 (beside the safe not working) and I have to say when I mentioned it to the staff they responded almost immediately. First, there were no pool lights or spot lights around the pool after dusk. I usually swim laps with goggles but thought, next time, geez I'll have to bring a waterproof head lamp. This was a safety issue as there were two children swimming in the dark pool (unattended by adults) and even folks sitting on the balconies overlooking the pool would not have been able to keep an eye on their kids because it was so dark. Secondly, one of the lower steps on the ladder at the far end of the pool was broken. Not a huge deal, but not what one expects to see at a boutique hotel.

A few notes to make visitors stay more comfortable. The first room did not have a non-skid bathmat and having to climb up stairs and step into a deep bath tub was a potential safety issue especially for elderly guests. Leaving some softer pillows in the room so guests have a choice. Lastly, the lighting was insufficient for reading. There were several lights in the room but most were ineffective.

Other than these small, really minor glitches, our stay was fine. There was wifi in the public areas, it didn't work for me in the room but not a big deal as we were there for a short stay. The architecture and courtyard garden and pool area were attractive. Staff at the front desk helpful and friendly. We enjoyed having dinner on the outside terrace upstairs. Food was good, (so were the Margaritas) and service too. Breakfast buffet fine. Coffee lattes were good.

The free shuttle to town was a nice touch. We had the driver drop us off at the Morning Market where I hired a tuktuk driver for a day of sight seeing. He dropped us off at Cope Center (a must see while in Vientiane) and it was just a short walk back to the hotel. We really enjoyed Vientiane and would probably stay longer next time but I think we would stay closer to the town center.

Room Tip: Upstairs, balcony overlooking the pool.
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  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tahoe b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

We stayed at this hotel for 3 nights during a business trip to Vientiane. The hotel is only a short 5 minute tuktuk or van drive away from the centre of the town yet it feels a world away due to the lovely landscaping and hotel designed with all rooms facing into a lovely big courtyard area which houses a huge pond and a pleasant swimming pool.

All rooms have a private balcony/terrace area which face onto either the pond or swimming pool. We really enjoyed spending time on the balcony to enjoy a wine or two. Our only suggestion would be to include a small gate off the ground floor room terraces for direct access to the swimming pool. The room itself was a nice size including a large bed, mosquito net, a two seater sitting area, working desk, cupboards etc. There was a small mini bar available too, along with room service. Would suggest a few more juices and snacks in the mini bar but it was not anything which impacted our stay.

The bathroom was clean but had a bit of a poor layout / design in that the toilet was squeezed up against the wall - if anyone has a larger body frame, they may struggle to have a comfortable moment on this toilet ;) Apart from that, a nice combination bath / shower with a very high pressure shower head and pleasant amenities were available too, including bath robes, slippers, toothbrushes, shampoo, conditioner, moisturiser.

Breakfast was to a very high standard with both local and international options and all very fresh. From freshly prepared eggs in a style of your choice (sunny side, scrambled, ommelete), bacon, sausage, ham, pastries, fruits, yoghurt, congee, etc - all available in a beautiful setting.

We ate at their restaurant many times - the food was to a good standard. We just found the local steak to be a bit on the small side. I had a salmon steak and that was absolutely beautiful and perfect. At other times, we had simple sandwiches or local dishes and they were also good. Staff were very friendly and service orientated at the restaurant. Prices were somewhat high compared to other restaurants in the region.

Swimming pool - the water did appear to be very cloudy / milky. Whether that was related to over or under chlorination or certain debris, we do not know. This didn't seem to stop other guests from using the pool so we assume it was fine.

WIFI internet was fine - we didn't experience any access issues during our stay.

I was excited to book some of the spa treatments available in their spa menu. Sadly, none of the treatments I requested, were available so I settled for a foot reflexology massage. The therapist did a fantastic job on that - it was one of the best I had ever had. It is just a shame that the hotel lost potential revenue as I was set to book several other treatments. Also, the spa facility itself, could probably use a bit of nice soothing background music and some nice burning oils to give it a bit more ambience.

Upon check-out, the manager provided us with some water and juice to bring along on our long drive up to Luang Prabang. We really appreciated that initiative.

This hotel really is great value and has a good location in Vientiane. We fully intend to book here again when we are next in Vientiane. The friendly and smiling staff were wonderful and service orientated - nothing was too much trouble for them. The staff are 5 star. Other elements are excellent and with some small tweaking, would also be 5 star too. Highly recommended.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsSuisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoi An, Vietnam
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

The location is only a short distance from the centre of town, so it is well located for heading out for any tourist spots you want to see, such as the National Museum.
Comfortable rooms, a clean pool and a decent small fitness centre were very good aspects of the buildings, although we had to keep our ground floor curtains closed if wandering around after a shower because people on each side of the gardens look directly into each other's bedrooms. Buffet breakfast was an impressive variety of foods with plenty of everything, and the coffee was very good.
We were very impressed by the staff service level. They bent over backwards to accommodate our requests, for example, going out to buy spray mosquito repellent so that we wouldn't have repellent all over our hands.

Room Tip: Second floor rooms will offer a little more privacy.
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mjinvietnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

Absolutely stunning in almost every way. Everything we could want for and more. Loved the welcome juice with cookie. The pool was refreshing after getting hot and dusty out seeing sights etc... Free wifi was excellent. These things we look for as a family with teenagers! An extensive buffet breakfast is included in most if not all rates and was delicious. They have a free shuttle bus into the center of town with timetable, which went on demand really while we were there as the hotel was not busy. The one time we did miss it, we were driven into town in the owner/mangers Mercedes! You can also use their bikes - which come with helmets, baskets and lights. Only takes about 10-15min by bike to get into town, and that's at cruising speed. All the staff and very friendly, obliging, helpful, polite and really try to make your stay as fab as possible. They also run their shuttle to the airport - which takes 10-15min max. Make sure you visit COPE just to the left across the road.

Room Tip: Downstairs rooms beside the water feature have more privacy than the rooms by the pool.
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 8 October 2013

I stayed at the Green Park Boutique Hotel for almost 2 weeks in September 2013 for the first time. I was amazed by the attentiveness of the staff, the cordial way both management and staff treated me and my travel companions, how clean they kept the rooms and the hotel premises, and how no request was too small for them. Everybody was there to make sure I had a wonderful experience, and I did! In addition to the service and cleanliness, the food was great (we had several evening meals) and their bar is the perfect spot to unwind after a day's work. I am looking forward to my next trip to Vientiane, when I will definitely stay at this hotel again. I highly recommend it.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank frusso1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Green Park Boutique Hotel

Property: Green Park Boutique Hotel
Address: 12 Khouvieng Road, Ban. Nongchanch P.O. Box 9698, Vientiane 9698, Laos
Region: Laos > Vientiane Province > Vientiane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Vientiane
#2 Romantic Hotel in Vientiane
#2 Family Hotel in Vientiane
#3 Spa Hotel in Vientiane
#5 Luxury Hotel in Vientiane
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Green Park Boutique Hotel 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
Green Park Boutique Hotel is capturing a Lao style orientation with a finest contemporary architecture of Laos. The elegance of the interiors, both historic and contemporary, and glorious settings are combined to create the most distinguished collection of stylish and luxury hotel in Vientiane.Green Park Boutique Hotel is perfectly located in the central business and embassy district, with a walking distance to Morning Marketing Shopping mall (Talat Sao Market) and tourist attractions. The hotel provides free of charge scheduled shuttle bus to city center as well as complimentary bicycles use to explore most of the city. ... more   less 
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Also Known As:
Green Park Boutique Vientiane
Hotel Green Park Boutique

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