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47 - 52 of 58 reviews
Reviewed 29 March 2017 via mobile

I'm finishing a two night award stay at the Holiday Inn Ulaanbaatar. This is a brand new property. I arrived at 7 am after a redeye flight from Moscow. I thought I would have to leave my bags and check in later, but when I arrived I was greeted with, "Hello Mr. X. We've been expecting you!". That's what I want to hear. And I wish every hotel had that much concern for each guest. My room on the 9th floor is spacious and beautifully designed in natural colors. The bathroom design in brown is one of the best I've seen at a hotel and one I would like to replicate at my own house. From my room I could see both the city and the ger district, modern and traditional. The hotel was convenient for exploring the city, and there are plenty of restaurants, a supermarket, and exchange bank near the hotel. Overall, an excellent stay. The staff were all genuinely polite and helpful. This is the best Holiday Inn I've stayed at in years. Highly recommended.

Date of stay: March 2017
Trip type: Travelled solo
4  Thank xClark-Griswoldx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 March 2017

The Holiday Inn Ulaanbaatar is a newly-opened hotel in the Mongolian capital close to some tourist attractions and about 10 minutes walk to the State Department Store. The rooms are spacious and minimalistic, in keeping with the general Holiday Inn theme. Everything about the room was very new which was a plus. What I particularly loved about the room was the LCD TV which had quite a lot of nifty features including screen mirroring - I stayed in another luxury hotel in Ulaanbaatar and they didn't even have this! As of this writing, the fitness centre and the club lounge were still being finished but I was told these would be opening soon. The all-day dining restaurant, Open Lobby, follows IHG's newest dining concept. Breakfast is simple but in line with Holiday Inn - you get your cereals, fruits, a number of hot items such as bacon, sausages, beans, etc as well as pastries. If you need room service, the food options feature an array of western dishes and are very reasonably priced.
The front desk is a valuable source of information regarding transport options in the city as well as to the surrounding areas.
Overall, I enjoyed my time at the Holiday Inn Ulaanbaatar. The staff members were very friendly, especially the ones by the lobby!

Date of stay: March 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank ACChua
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 January 2017 via mobile

Holiday inn should train staff and check services before operating a new building. They don't know anything about Holiday inn concept. I would prefer to stay in any 2 star hotel instead next time. You get almost nothing in breakfast. Only a few people from staff trained. The only good thing is rooms.

Date of stay: January 2017
3  Thank NedimK26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 21 January 2017

Greetings Nedim K. – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

Per your comments, we have updated our food service and and breakfast to ensure that future travelers needs that while remarkable hospitality, service and cleanliness are our top priorities. We sincerely apologize if we did meet your expectation this time.

We hope to see you again in the future and you can reach me directly at 976-7777-2424 if I can be of any assistance. Thank you. Young Won

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2017

When I travel I often look for smaller, local hotels, as I like the friendly nature that can sometimes be lost with large corporate chains. I found things a little different here and everyone greets you with a smile, regardless of who they are or what they are doing. It's relaxed, warm and friendly.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Spreadys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 21 January 2017

Dear Spreadys,
Thank you for taking the time to write and recommend our hotel on TripAdvisor. We were happy to read that you found your stay pleasant with our service while your visit to our beautiful city. If you have need any furture assistance, do not hesitate to contact us at any time. Hopefully we may have the pleasure of welcoming you on a future visit to Ulaanbaatar.

Best regards, Young Won

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Date of stay: August 2022
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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