I went with a group of my American and Canadian coworkers during Tsagaan Sar to get out of Ulaanbaatar for a few days. I stayed in the hotel but most of our group stayed in the gers.
The staff is very nice and helpful. There is always someone who speaks English, but they may be helping someone and not readily available. Be patient.
They had a throat singer group, Khishigten, when we arrived which was very nice.
Food/Restaurant: Considering the location I'd say the food was very good, although sometimes our orders were wrong and once a meal never came. Some things offered on the menu were not available.
The rooms: We took a small room as we figured we would be busy and out much of the time. The bed was basically an inch-high mat that was extremely uncomfortable. There was just one pillow for two of us and a thin blanket. Needless to say it was very cold as it was the end of January. We are resourceful travelers and just used our jackets for pillows and blankets. There was a container for making hot water in the room but no place to plug it in. It was a three prong and the room doesn't have an outlet for that. When we asked about it, the staff very graciously lent us a thermos of hot water. There is only one other outlet in the room so if you need to charge your phones or cameras you'll have to unplug the light. Despite the brochure saying "WiFi" there is not.
The hotel is very rustic, which adds to the charm, but it was extremely noisy. This is not the hotel's fault but the inconsiderate travelers who stayed up all night drinking and making noise and then in the morning when they were tired and sleeping let their children run through the place unsupervised. In the end we wished we had stayed in the ger.
We used the community bathroom upstairs which could be a long wait in the mornings and the sink was broken so be careful. The showers are far from the rooms and no towels or soap.
In the winter many of the things they say they have are not available. So check if you are really hoping to go horseback riding or some other activity.
Overall, I'd say we had a good time. The staff was very friendly and helpful. If you've traveled in Asia and especially Mongolia many of the annoyances won't surprise you. Be patient and kind.
- Official Description (provided by the hotel):
- Location: “Mongolian Secret History” tourist camp is located in the territory of Jargalant soum, Tuv province, at 1060 of longitude and 480 of latitude; a 68.82 mile drive by paved road and a 2.17 mile drive by improved country road from Ulaanbaatar,Accommodation:The hotel is built of natural wood in an outstanding architectural style. A relaxing stay in the hotel is maximized by the natural wood’s positive energy gathering effect and healing influence on the human body.Mongolian traditional gers use the highly efficient air conditioning system of historical, 3000 year old Mongolian yurts to provide a comfortable and unique environment in which to stay. ... more less