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TRFRider

Great hotel in an ideal location

5.0 of 5 bubblesReviewed 19 Sept 2019via mobile
Stayed here at the start and end of a motorcycle trip. Hotel was clean and comfortable, big beds and decent hot showers. A lovely bar with great views of the city and all kinds of interesting people. Friendly and helpful staff.
Date of stay: August 2019
Trip type: Travelled with friends
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M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this review
Responded 21 Sept 2019
Dear TRFRider,

Greeting from Best Western Premier Tuushin Hotel!

Thank you for choosing us and we delighted to know that you had an amazing experience with us. We take great pride in all of the details you mentioned such as our rooms, restaurants, and services. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.

Thank you once again and we are looking forward to welcoming you back in the near future!

Best regards,
Hotel Team
Best Western Premier Tuushin Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 September 2019

Nice to stay in a hotel where everything's perfect. Clean, comfortable, modern, well located, excellent breakfast. Temperature was ideal, and windows opened if you needed to bring it down a degree or two. All the little touches, such as bath robes and slippers — even face washers, which are becoming an endangered species in hotels in many countries these days. Wifi worked well. I didn't try the television.

The only possible criticism was that it was necessary to climb over a half-metre high bath wall to get into and out of the shower, with no handrail for support. Might be a problem for the elderly.

Date of stay: September 2019
    • Location
    • Rooms
1  Thank GrahamWM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this reviewResponded 17 September 2019

Dear GrahamWM,

Thank you for taking the time and sharing this perfect review with us!

We take great pride in all of the details you mentioned such as our rooms, restaurants, and services. We delighted that you enjoyed your stay with us and your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Thank you once again and we are looking forward to welcoming you back in the near future!

Best regards,
Hotel Team
Best Western Premier Tuushin Hotel

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Reviewed 16 September 2019

Spent ten days in Mongolia recently, and we were in and out of the Best Western multiple times. Staff could not have been nicer, the rooms were comfortable, the breakfast was great, and the location is very central. Hard not to like. Had a view to the main square in each of the rooms in which I stayed.

Room tip: Get a view towards the parliament building and main square
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank Thomas G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this reviewResponded 17 September 2019

Dear Thomas G,

Good day to you!

Thank you for your kind review. We really appreciate you taking the time to provide us with invaluable feedback.We are delighted you enjoyed staying at Best Western Premier Tuushin Hotel as much as we enjoyed hosting you. Also, we sincerely hope you will return in the future and until then we send our kind and sincere regards and thanks once again.


Best regards,
Hotel Team
Best Western Premier Tuushin Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2019

I've stayed at Ulaanbaatar Best Western Tushin hotel three times during past two months - each stay was genuinely rewarding and enjoyable. Rooms are very pleasant and breakfast is just superb. They also have an excellent bar room with wonderful city panorama. All of these are to be expected in a hotel of such rank.
What I found of really the highest quality is the hotel service. When traveling in Mongolia I had few disturbing issues and every time I was in need I could ask for any advice or help young and friendly Front Office Supervisor named Ariunaa. If it hadn't been for this person I might have encountered more problems and obstacles during my journey.
To sum everything up - Hotel is great but hotel service (particularly in the person of Ms. Ariunaa) is just matchlessly greater.
Izabella

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank Izabella_Gorczyca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this reviewResponded 10 September 2019

Dear Izabella_Gorczyca,

Thank you for taking the time and sharing this perfect review with us!

We take great pride in all of the details you mentioned such as our rooms, restaurants, and services. Also, it was my pleasure to welcome such a wonderful couple and its my honour to help you guys in any way I could. Lastly, I was delighted that you had a great stay with us and it means so much to us as it shows that our hard work and efforts have paid off. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.

Thank you once again and we hope to welcome you again in the future.

Until then, best wishes from all of us.

Best regards,
Hotel Team
Best Western Premier Tuushin Hotel

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Reviewed 28 August 2019

Our team of adventure motorcyclists and I stayed at the Tuushin Hotel on and off for over a month between tours around Mongolia. the Tuushin Hotel has proved to be an excellent base for us and our clients and the service has been outstanding. The staff have been just amazing and helpful. I would highly recommend the Tuushin to anyone coming to Ulaanbaatar.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank TheTreeHouseLodge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this reviewResponded 10 September 2019

Dear TheTreeHouseLodge,

Good day to you!

Thank you on behalf of the team here at Best Western Premier Tuushin Hotel for your very kind words. It means so much to us to learn you enjoyed your stay with us as it shows our efforts are meeting our guests expectations.

We were delighted to welcome you and your team and sincerely hope you will return to us again in the future!

Best regards,
Hotel Team
Best Western Premier Tuushin Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2019 via mobile

The hotel is extremely comfortable and convenient
The staff soo pleasant and helpful
Had two massages which were really relaxing
The hotel concierge Arruina was soo helpful with planning a trip to the Gobi n made us feel soo comfortable when we had a evening flight.

Highly recommend this hotel for business or pleasure

Sigrid Thomas Australia

Date of stay: August 2019
Trip type: Travelled as a couple
Thank sigridthomas24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel, responded to this reviewResponded 10 September 2019

Dear Sigridthomas24,


Thank you for sharing your lovely review with us!

We sincerely appreciate your kind words regarding our spa, staff and as well as our hotel facilities. Meeting guest expectations is paramount to me and its nice to know that our efforts have been noticed and I personally enjoy helping you. We always aim to deliver a great experience for our guests and provide the highest standards of services that our guests rightfully deserve.

Thank you once again and we are looking forward to welcoming you back in the near future!


Best regards,
Hotel Team
Best Western Premier Tuushin Hotel


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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