I would give 3.5, if possible in the above score.
I visited Ulaanbaatar three times including this time and stayed at three different hotels. I tried this hotel during my third visit. On the first day, they allowed me to check in early, which was a good start. But then, I realized the internet was not working that morning (not because of my computer). It took literally 5 min to get hot water after I turned it on (hotel staff had to come to show that to me). TV had many channels but was useless. I did change a room once, and then I also started to think about changing a hotel by the late afternoon of the first day.
Fortunately, by the second day, the internet was working very comfortably (charge was very reasonable), and I realized when other neighbors are using hot water, the hot water came out soon. Water pressure was very good. TV was working properly by the end of the third day. Nothing around the hotel, but you can walk to Springs Hotel, two blocks away, and then to the city center (one more block). There was no room service indicated in the room brochure but they sent food from the in-house restaurant. The chicken kebab was very good. Breakfast is minimum, but you can (have to, if a waiter does not come) ask to cook one warm dish.
There were some minor issues. For example, supplies were not given consistently (some day two small towels, no soap, etc.). Some receptionists could have been a bit more cheerful (except a lady).
I have to say my overall impression at the end of my 5-night stay was good (or better than the other two hotels I stayed before considering the value for money). But I am not sure if I want to stay at a full rate. With a corporate rate I was given, the location, internet access, and all, I will probably give it another try. I hope this review will help them improve their service a bit.
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- Also Known As:
- Continental Hotel Ulaanbaatar