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“May not want to stay here at a full rate but then where?”

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The Continental Hotel
Ranked #37 of 57 Hotels in Ulaanbaatar
Level Contributor
162 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“May not want to stay here at a full rate but then where?”
Reviewed 18 February 2012

I would give 3.5, if possible in the above score.

I visited Ulaanbaatar three times including this time and stayed at three different hotels. I tried this hotel during my third visit. On the first day, they allowed me to check in early, which was a good start. But then, I realized the internet was not working that morning (not because of my computer). It took literally 5 min to get hot water after I turned it on (hotel staff had to come to show that to me). TV had many channels but was useless. I did change a room once, and then I also started to think about changing a hotel by the late afternoon of the first day.

Fortunately, by the second day, the internet was working very comfortably (charge was very reasonable), and I realized when other neighbors are using hot water, the hot water came out soon. Water pressure was very good. TV was working properly by the end of the third day. Nothing around the hotel, but you can walk to Springs Hotel, two blocks away, and then to the city center (one more block). There was no room service indicated in the room brochure but they sent food from the in-house restaurant. The chicken kebab was very good. Breakfast is minimum, but you can (have to, if a waiter does not come) ask to cook one warm dish.

There were some minor issues. For example, supplies were not given consistently (some day two small towels, no soap, etc.). Some receptionists could have been a bit more cheerful (except a lady).

I have to say my overall impression at the end of my 5-night stay was good (or better than the other two hotels I stayed before considering the value for money). But I am not sure if I want to stay at a full rate. With a corporate rate I was given, the location, internet access, and all, I will probably give it another try. I hope this review will help them improve their service a bit.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fukuyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

Traveller rating
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    28
    25
    4
    1
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3
14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Indore
1 review
Reviewed 14 November 2011

Good service, very good employees, delicious food, Helping nature of the employees.
I always prefer to stay this hotel,
I would like to share some thing, when I was in Hotel , I was not able to connect Internet in my Leap top because problem was in My leap top, so I worked in Business center of the hotel and they allowed me , I am very great full.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saeedindore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 September 2011

huge ugly rooms with ugly decor, useless TV and functional bathroom but rather depressing

Room Tip: go to a different hotel
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank saint77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 22 August 2011

Definitely good tourist hotel; breakfast below average, but gym very good, and location in walking distance to downtown. Clean, but not fancy rooms.

Room Tip: Room 309 - ...
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mathias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West UK
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2011

The hotel feels safe and is conveniently located. The staff do their best to help you. The food is quite nice. The hotel also does occasional customer care questionnaires to is clearly striving to improve.

It is nice and relaxing in the bar in the evenings.

The electricity cables and wiring could do with being a little safer in the bedrooms.

All in all, it's a very OK place to stay.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tabbyfur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
103 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 28 May 2011

I have stayed at this hotel twice in the past twelve months.
I am planning a further visit shortly and will stay again for the value,location,comfort of this hotel - provided of course that the good reputation of this establishment has not resulted in its being booked out!!.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ernest C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 March 2011

The Continental doesn't look much like a hotel from the outside but it is ok as a place to sleep and located right around the corner from Japanese and Korean embassies and close to the main Square. This is supposedly one of the better hotels, but local sources told me that the Corporate Hotel and Kempinski Hotel are better choices.

The Deluxe Room was huge with an enormous sitting area and there was a very new 42” LCD TV that seemed very out of place in the Soviet decor room. I was there in the summer and there is no air conditioning but just opening the windows was fine. Internet was pretty fast, although charged by the minute.

English by front desk staff in the evenings is basic but the staff were friendly, even though it was a bit difficult to communicate. The buffet breakfast is an eclectic mix of western, Korean and Japanese dishes. The Korean and Japanese items were ok, but the western dishes were all slightly off. Pass on ordering the "pancakes" or "french toast" because they won’t be anything like you expected.

One gripe was that hot water wasn’t always available (although this is apparently the city’s fault, rather than the hotel’s)

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank answerer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Continental Hotel

Property: The Continental Hotel
Address: Olympic St, Ulaanbaatar 210648, Mongolia
Region: Mongolia > Ulaanbaatar
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #37 of 57 Hotels in Ulaanbaatar
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 40
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Also Known As:
Continental Hotel Ulaanbaatar

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