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“Excellent hotel ”

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Islamabad Marriott Hotel
Ranked #2 of 20 Hotels in Islamabad
Certificate of Excellence
Islamabad
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Excellent hotel ”
4 of 5 bubbles Reviewed 17 April 2014 via mobile

Excellent hotel with all facilities dinning is bit expensive but standard of food is good very nicely decorated different restaurants n lobby with full of charm nice place for stay n dine in .it has different spa massage n parlor services with expensive rates swimming pool is good filtered water is provided

Stayed April 2014
Helpful?
1 Thank Yasir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
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    149
    34
    11
    13
See reviews for
47
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200
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Allen, Texas
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

I have been staying at this excellent hotel for decades and always enjoyed the extraordinary service of the staff here. They did even better this time, thanks, in my opinion, to the new GM Hartmut Noack. Mr Noack. was visible throughout the hotel, accessible and available to address any issues that guests faced. I have rarely seen a general manager and his staff so dedicated to proving quality service with genuine sincerity. Everything went perfectly well during my stay. I stayed at the mezzanine floor this time and preferred it to the other floors. My suite was larger than the ones I have had in other floors with a better layout and larger size.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllyAdnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Level Contributor
344 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

Title says it all. A solid Marriott hotel, clean bright airy. Good staff, very good sized rooms. Public and bedrooms/bathrooms exceptionally clean. Security looks very good (im no expert), very very solid looking blast wall separates hotel from the road, mandatory scanning of all customer bags etc.

Food (Breakfast and the Thai restaurant) of a high standard.

My only negative, car that was sent by teh Hotel to pick me up from the airport broke down on teh way to the hotel, and teh driver 'wandered off' with little explanation to find assistance, was just a bit disconcerting at 0200 in the morning on arrival in Pakistan.......

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martynjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 February 2014 via mobile

We stayed two nights in February, three people, two rooms. Very good bathroom and shower. Breakfast buffet was amazing, every type of food on offer and v good quality. Staff generally helpful, however see below.

Beds were very comfortable, and rooms had a lovely view of the hills.

Negatives include the air con which was limited to 22 deg Celsius. This led to quite stuffy nights. You should be allowed to set the air con as low as you like.

Theme emerging, since the TV was limited in the volume, the strange bass acoustics making it practically impossible to hear. Annoying.

We arranged a car and a driver through the hotel and had a lovely day around the sights of the city. The next day we decided to do it again, but this time go to the hill station town of Muree in the mountains. The price suddenly doubled, we were told this was because you needed a special car. When the car turned up, it was the same one and the same driver as the previous day.

In a desperate attempt to grab money, the hotel arranger never bothered to check the weather forecast or provide an appropriate 4wd car. When we got to Murree, the car got trapped by snow several times, meaning we had to get out and push (including my e elderly father). This we had to do many times just to get out, and we had no time to see the town itself.

This seems very unfair, with the driver apparently more concerned about damage to the car than getting us back safely.

Other than this incident, broadly a positive experience. Do try the excellent steaks at the steakhouse.

Stayed February 2014, travelled with family
Helpful?
1 Thank FazDar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan V, General Manager at Islamabad Marriott Hotel, responded to this review, 1 March 2014
Dear FazDar,
Thank you for your review and thank you for bringing this car debacle to my attention as obviously there is no way I can accept this as well. There is no doubt that I will take this up with our transportation company. While we do place a lot of trust in our 3rd party suppliers we also insist that they do follow the most ethical and 5 star conduct in all their dealings with our hotel guests. Reading your review definitely something must have gone wrong and will go to the bottom of this. You will hear from me again. Reading further I also could make up that all other services were to your liking and sincerely hope that this car incident did not spoil all our other efforts. I can assure you that on your next visit you will notice the difference and have the opportunity to witness this first hand. I also hope that by this you have not lost your trust in our services and will give us another opportunity to show you our true spirit of hospitality.
Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Beyrouth, Lebanon
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

Excellent hotel, pleasant and helpful staff, very good food, excellent wifi throughout the hotel, good gym, big comfortable rooms, security appears excellent with a double blast wall and comprehensive scanning of bags and other items.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan V, General Manager at Islamabad Marriott Hotel, responded to this review, 1 March 2014
Dear David H
Thank you for your review and pleased to learn that you found our hotel a very secure place in Islamabad and a very good base for Business. we aim indeed to be brilliant hosts for the business traveler and happy to see that our efforts are recognized. Have a great week ahead and thanks again for your support
Kindest regrads
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 13 February 2014 via mobile

I stayed for two days in this hotel. The rooms are spacious and clean. The facilities in the hotel were very nice. Breakfast and dinner were much better than expected.

The only downside was that the rooms are quite noisy and on the last night of my stay there was a party that was quite disturbing.

I would certainly recommend this hotel to anyone staying in Islamabad.

Stayed February 2014, travelled on business
Helpful?
1 Thank dueber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan V, General Manager at Islamabad Marriott Hotel, responded to this review, 14 February 2014
Beste Heer Dueber uit Spijkenisse,
Hartelijk dank voor deze uitstekende blog. Thank you so much for this excellent release...We are all happy you enjoyed your stay with us and could have a great time at our hotel. We feel sorry for the noise on the party night and will communicate to our security to be more alert on the floors to avoid this in the future. Have a great week-end back home and wishing the Dutch team great results during the Olympics. Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuremberg, Germany
Level Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 11 February 2014

We had to stay here unexpectedly during a medical retrieval flight.
There is good security in place after the bombing several years ago. Posh atmosphere inside, very friendly staff. Indoor and outdoor pools, spa (which I didn't use), several restaurants, good breakfast buffet.
Good, spacious rooms with comfy beds, free WIFi.
For those who are interested: there is a geocache only 1.6km away ;-)

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank usuallyscubadoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan V, General Manager at Islamabad Marriott Hotel, responded to this review, 11 February 2014
Dear Usuallyscubadoc,
Pleased to learn that you had a very good stay at our hotel in spite of an unexpected stay over. Everything we do is aimed at providing you with an excellent hotel and event experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts on this portal so that we may continue to deliver exceptional service in the future. The geocache track 3 is my favorite one and hope I can take you along on your next trip to Islamabad. Have a great winter
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Islamabad Marriott Hotel

Property: Islamabad Marriott Hotel
Address: 5 Aga Khan Road Shalimar | PO Box 1251, Islamabad 45600, Pakistan
Region: Pakistan > Islamabad Capital Territory > Islamabad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 20 Hotels in Islamabad
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Islamabad Marriott Hotel 4*
Number of rooms: 290
Official Description (provided by the hotel):
The five-star international Islamabad Marriott Hotel is located at the foot steps of the famous Margalla Hills and is within close proximity to Rawal Lake, the town centre, President & Prime Minister Houses, Ministry of Foreign Affairs, Senate, Parliament House, Foreign Missions, World Bank, Government Offices, corporate sector, Print and Electronic media offices etc. The Hotel is a favourite rendezvous of politicians, diplomats, businessmen and movers and shakers of the country. Owing to the perfect location of the hotel, it hardly takes 20 minutes to commute between the Hotel, the Islamabad International Airport and the places of interests ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Islamabad Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Islamabad
Islamabad Marriott

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