This was the last night of a two week honeymoon in Sri Lanka and I had paid $250 extra to be put into their best room (Regency side). There are 2 incredible rooms with balconies overlooking the pool which faces the Indian Ocean. The main selling point for us was the hot tub on the balcony and the idea of having a drink in it while watching the sunset on the Indian Ocean. If the hot tub wasn't broken, I would've given the Galle Face Hotel 5 stars.
My main issue was the fact that I had engineers working on the broken hot tub while we watched the sunset. It was bothersome because it was broken before we arrived and they couldn't fix it and spent several hours trying without the management getting involved, even though we called them a few times to see what was happening. It wasn't until I called our driver William, who then called our tour operator, Vinod of Paragon Holidays (they are awesome btw), that things changed for the better for us. The hotel manager finally came to the room and realized the debacle we had been presented with and offered us a late check out including a free lunch to make up for it, which was ok but not great.
The room itself was unreal. It was huge, comfortable and had the most amazing views from the enormous patio. the hotel pool was packed so we didn't spend much time there. We did enjoy the Veranda restaurant as the food selection in the buffet was very good. We really loved the room at this landmark hotel and would come back in a heartbeat.
- Official Description (provided by the hotel):
- Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more less
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