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“Midrange hotel, mixed experience”
Review of Juliana Hotel

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Juliana Hotel
Ranked #41 of 51 Hotels in Colombo
Surat, India
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Midrange hotel, mixed experience”
Reviewed 8 July 2013

It's a budget hotel, situated in a great part of town - Galle Road. The lobby area looks fresh and attractive; the rooms are a bit run down and shabby. There's no in house restaurant or room service, only a bar menu is kept in the rooms. There is a Korean restaurant, but the board is in Korean, and it's kept sort of secret.
The area is good - lots of restaurants nearby, and Galle Face Green just a 5 minute ride away. The room we got had a narrow window facing a wall, but the room itself was quite comfortable. Had a large TV (which we didn't try), and a small refrigerator.
The staff was mostly nice to us. We had an early morning flight on the third day, and the receptionist made several phone calls till he could get a station wagon for us. One of the receptionists was a bit supercilious and unpleasant, but there's a rotten apple in every barrel.
There's free wi-fi in the public area, but you need to pay for it in the rooms. There's free coffee at the reception area, but often it's old, and once we saw a lizard running over the machine. As I said, a mixed experience.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Parang_Mehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Canadian in Paradise
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 13 September 2012

Juliana Hotel is probably the best bargain hotel in Colombo, because it is in the heart of the city, where the hotels range from $100 upwards, but it still maintains decent rates.

However, service is lacking, there is no breakfast included, and only one Korean restaurant, so this is a great hotel to sleep at, and spend the days roaming around, eating at other restaurants in Colombo, etc.

All rooms are airconditioned, with attached bathrooms, so it is definately worth the money!

Room Tip: As with ANY hotel, anywhere in the world, don't simply
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SamAndSheena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 August 2012

This hotel should be renamed bed bug and biting insect haven. Terrible!
Would never recommend anyone to stay here. Bitten hundreds of times. Headboard was infested with tiny mites and the bed bugs were huge crawling both on the head board and the sheets. When deciding to move out to another hotel, to add insult to injury the hotel would not refund the money for the night we moved out. Terrible customer service. Their quote to us was that they have no refund policy!

Room Tip: To my knowledge there are not any good rooms unless you can find one bed bug free!
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank UKLara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Colombo hotels

Hyderabad, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2012

A budget hotel in the heart of city and close to beach but without any facilities. It has a korean and Chinese restaurant in house but for me it was a nightmare. Had to eat out good restaurants in walkable distance. Thai massage is what i liked in the hotel. Worth the money spent. Staff courteous but very lazy and slow. Housekeeping average.

Room Tip: Choose the sea view rooms they have good view but not great view
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinku1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2012

I don't know where to begin.

The sketchy looking entrance?

The freaky looking staff guy?

Well, my friends, this is just the beganing

After many hours of traveling and exhaustion my friend and i were just hoping to find a decant clean hotel to rest our head for a few hours.

but shortly our hopes and dreams got thrown out of the window( which, by the way, the room didn't have).

depressing, claustrophobic, creepy room is an understatement .

the bed felt like it was made of stone. the mirror was filthy and black. the bathtub was rusty and dirty. should i go on?/

please, save yourself from this awful place.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yael_mami6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2012

Staff are friendly, good money exchange rate. very close to shopping areas. I like the massage chair, Piano & the pool table in the ground floor. seems the building is pretty old.

Room Tip: Heart of Colombo
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philippe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 January 2012

Honestly I have to blame myself for not pre booking our hotels in colombo .
This was mainly due to last minute changes to our itinerery resulted 2 x nights in colombo .
Had no option but to book this hotel due to other affordable hotels completly booked and the biggies too expensive for us to afford for maximum of 8 family members of ours .

The actual outside layout looks great where it gives you the impression of a decent hotel .
Reception area quite big and the service was ok whilst checking in and paying .
We paid £35 for room only x 4 rooms to make it £140 a day .
I was not expecting a 5 star service , all we wanted was a standard room with decent toliet/Bathroom facilities .

OMG! The room was absolutely discusting , very bad damp smell , toliets were not clean , pipes leaking and rusted shower, honestly I do not wish to continue !!!!!!! you can imagine yourself .

The bed was not comfortable either felt like sleeping on a rock .
Anyways we did not have any option but to stay so we stayed in town late as possible shopping ,eating etc ..... to avoid spending time here unbelievable !!!!!

This hotel is the worst we have stayed ever and I will not recomend it to anyone .
We had a fantastic time in Sri Lanka but this stay ruined at the end .

Room Tip: There are no good rooms at all
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Dinz006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Juliana Hotel

Property: Juliana Hotel
Address: 316 Galle Road, Colombo 00300, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #41 of 51 Hotels in Colombo
Number of rooms: 51

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