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beanandseed
London, United Kingdom

Above and beyond to create the perfect stay

5.0 of 5 bubblesReviewed 23 Jun 2019
We stayed here for the first nights of our honeymoon and could not have picked a better place to stay in Colombo. Service from all the staff was exceptional and they went out of their way with lovely touches (like foot massage on welcome) to make us feel special. Food and drink in the loft bar also superb. Would love to return. Thanks for everything.
Date of stay: May 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this review
Responded 27 Jun 2019
Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable feedback.

We are extremely happy to hear that you had an unforgettable stay with us with full of good memories.

We look forward to have you stay with us once again.

Best Regards

The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 June 2019 via mobile

We went on for a quick family get away, and it was totally worth the money. Loved the hidden, foresty appearance, friendly staff, efficient service and delicious food. We used the pool as well. If you are dining, you can use the pool for free. Would definitely recommend for a meet up, a famiy lunch or a dine n wine!

Date of stay: June 2019
Trip type: Travelled with family
1  Thank ruwa918
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this reviewResponded 20 June 2019

Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable feedback.

We would love to welcome you back home so we can make sure you have an unforgettable stay with full of good memories.

Best Regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2019

The room at Colombo Court was five stars. Spacious bed, huge bathtub, lovely decor. The location is also very good. However, much of the hotel - including the rooftop and the gym - were closed for renovations when I visited. I booked the hotel specifically because it had a gym, and after informing the staff of this, they were kind enough to let me use the treadmill. By the looks of the cluttered room the treadmill is kept in, the gym will not be functional for quite some time. If you're just looking for a nice room, I would recommend this place - just know that the majority of the amenities advertised on the website will likely be lacking.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Rachel N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this reviewResponded 6 June 2019

Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable feedback. We will surely put this across to the relevant departments and will make sure that this does not happen again.

We would love to welcome back home so we can make sure you have an unforgettable stay with full of good memories.

Best Regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2019 via mobile

We had an overnight stay in this hotel last May 18 while my brother had a two night stay from May 17-19. We booked the airport transfer ($29) and arrived at about 11 pm. The person who welcomed us at the airport was more friendly and warm compared to the staff who welcomed us upon arrival and processed our check in. Even the driver who took us to the hotel was friendlier and shared with us the nice sites to visit in Colombo. Among the 5 hotels we stayed at in Sri Lanka (Aryana, Aliya Resort and Spa, Theva Residency and Jetwing Lagoon), we did not have the same warm welcome and departure in this hotel.

The only saving grace in our short stay was the restaurant staff during breakfast who was warm and always smiling as well as the delicious Sri Lankan breakfast. There was only one other table occupied during breakfast as there were not too many guests after the Easter bombing. The room was also comfortable. It's also good to read about the hotel being eco-friendly.

Date of stay: May 2019
Trip type: Travelled with family
Thank AnneP2838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this reviewResponded 3 June 2019

Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable review.

We will surely communicate this to the relevant departments and will make sure that this does not happen again. We Sri Lankan's are always known for the warm hospitality we offer. Please do book with us once again and we will make sure you have a stay with full of good memories.

Best Regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2019

The saving grace was the staff who did everything in their power to make things as comfortable as possible, The manager Mohd Razzaq was wonderful. We want to thank Mohd the bell Captain who did his best.
The one restaurant that was poolside had a very limited menu and being as the food was prepared a distance from the pool where one ate it was often cold.
The electricals in the room were mostly not functioning.
I would suggest calling and asking where they are in the renovation before booking.
The front door was broken which was sliding and had to be opened manually.

Room tip: ground floor
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank John T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this reviewResponded 3 June 2019

Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable feedback.

We are extremely sorry to hear that you had to experience these unfortunate events while you stay with us. We will surely communicate the same to the relevant department heads and will make sure that events as such will not be repeated. The construction is now over and all guests that are in house are happy and well taken of.

Please do book with us once again and we will make sure that you have an unforgettable stay with full of good memories.

Best Regards

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2019 via mobile

One of the best hotels we’ve stayed at. Rooms are luxurious, restaurant does the most amazing food, pool and facilities great. Also, small enough to be tucked away but big enough to get all the important things right. It was safe, staff were super friendly and it was great value. Will be our new home in Colombo.

Date of stay: April 2019
Trip type: Travelled with family
Thank njmcd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin S, Director of Sales at Colombo Court Hotel & Spa, responded to this reviewResponded 3 June 2019

Dear Guest,

Greetings from Colombo Court Hotel & Spa!

Thank you so much for your valuable feedback.

We are extremely happy to hear that you had an unforgettable stay with us full of good memories.

We look forward to have you stay with us once again.

Best Regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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