We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Super great place to stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Colombo Residence
Ranked #12 of 50 Hotels in Colombo
Certificate of Excellence
Hertfordshire, UK
Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Super great place to stay”
4 of 5 bubbles Reviewed 10 August 2014

A totally great place to stay. Excellent staff with positive attitudes can do. Don't expects 100% rapid service but friendly and a great outcome. Clean and comfortable with daily service. Some upgrading in progress but not intrusive.

Room Tip: Always take the best you can afford.
See more room tips
  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank HengyChat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 16 August 2014
Dear HengyChat,

Thank you for a great review commending my Team at Hilton Colombo Residences; I’m happy to read that their attitudes were positive – and that it was a great place.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. Where the suites are best suited for groups or families staying for a longer duration, the single rooms are built keeping the modern business traveler in mind.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com. My Team and I look forward to welcoming you back whenever your travels bring you to Sri Lanka.

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

789 reviews from our community

Traveller rating
    370
    260
    94
    35
    30
See reviews for
313
86
31
226
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rochester, Michigan
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 6 August 2014 via mobile

My family and I stayed at the Hilton Residence in Colombo on July 31 and August 1. I'm a Hilton Honors Diamond member so we were upgraded to a Penthouse on the 32nd floor. There were 3 bedrooms, a full kitchen, dining room and living room as well as 3 bathrooms. The penthouse was great but the staff at this property was even better. Everyone was very accommodating. We had absolutely no issues. We will be back again.

Stayed July 2014, travelled with family
Helpful?
Thank The_Lankan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 16 August 2014
Dear Sesha R,

Thank you for a great review commending my Team at Hilton Colombo Residences; I’m happy to read that the Team was accommodating with your requests. I am very appreciative of these comments; I will definitely pass them on to everyone who will be equally touched.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. Where the suites are best suited for groups or families staying for a longer duration, the single rooms are built keeping the modern business traveler in mind.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com. My Team and I look forward to welcoming you back whenever your travels bring you to Sri Lanka.

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toora, Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

My friend and I stayed in a Suite for 2 nights in early July. We received a warm welcome and speedy check in, Our Suite was spacious, comfortable and well equipped however we booked this room for the so called 'balcony'........a tiny bit of concrete with no seating and which to gain access we had to first call a member of staff to unlock it & sign a waiver in case of an accident. For the price of the room this really wasn't up to scratch. The pool area was lovely for a dip, snacks/lunch and to enjoy a cocktail or 2 (the Mojito's are yummy). Breakfast was incredible in terms of the vast array on offer, service and quality. Another quibble I have is the lack of a knowledgeable and up to date concierge (good ones are worth their weight in gold in my books). An example is we asked for a traditional Sri Lankan restaurant recommendation. The Front Desk staff gave us directions to a place which had moved address 8 months earlier, thankfully a tuk tuk driver off the street knew the new address. We also had problems ascertaining the best place to buy train tickets to Kandy and again the information was incorrect. An internationally recognised brand such as the Hilton really should do better in my opinion. On the whole we enjoyed our stay but had reservations about some important aspects of it.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank misskja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 16 August 2014
Dear misskja,

Thank you for taking time to review your recent stay at Hilton Colombo Residences, I am glad you found your suite spacious and comfortable. I appreciate your comments on the breakfast buffet – it is known to be a favourite in Colombo!

The balcony windows are kept locked as there are many families traveling with children; these measures are taken to ensure that safety and security of our guests are prioritized. As for the concierge and travel information, I am sorry to hear that you had this experience. Your comments will be brought up with the relevant Team Manager.

Apart from the suites offering 2 or 3 bedrooms, we have launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. Where the suites are best suited for groups or families staying for a longer duration, the single rooms are built keeping the modern business traveler in mind.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com. My Team and I look forward to welcoming you back whenever your travels bring you to Sri Lanka.

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

The outstanding asset of this hotel is certainly the staff. Very friendly, helpful and noticing the slightest detail like a piece of cutlery falling to the floor, replacing it instantly. This applies to the restaurants, pool area, fitness centre as well as the reception/entrance.

The apartment we had consisted of three bedrooms, two baths, a living room and a kitchen. Overall not the most modern setting but everything was working and very clean. The A/C was a bit noisy in two rooms, funny enough without us telling it was serviced the second day.

Although not initially booked we decided to have breakfast at the hotel and it was a real treat. You could do a world-breakfast-trip given the vast variety, from continental to american, indian and sri lankan. Freshly prepared omelettes, pan cakes, dosa, hoppers, eggs, no shortage at all.

Again, rarely have we had such friendly and attentive staff and it makes this hotel worthwhile.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Birststrasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 16 August 2014
Dear Birststrasse,

It is a joy to read such a lovely review commending my Team at Hilton Colombo Residences; I’m so delighted to read your comments about how they are the reason that makes this hotel worthwhile! Please accept my sincere thanks for such kind words. I’m happy to read that the Team Members in the reception, restaurants, and fitness areas were attentive towards your needs.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. Where the suites are best suited for groups or families staying for a longer duration, the single rooms are built keeping the modern business traveler in mind.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com. My Team and I look forward to welcoming you back whenever your travels bring you to Sri Lanka.

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

The highlight of this hotel is the staff. They're friendly, helpful and will jump through fire to get things done for you. Without them Hilton Residencies is just another hotel . The rooms have amazing views of the city and the location of the hotel makes it very easy to get around.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sunaina Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 4 August 2014
Dear Sunaina Y,

What a joy to read such a lovely review commending my Team at Hilton Colombo Residences; I’m so motivated to read your comments about how they are the highlight of the hotel and without them HCR is just another hotel! Please accept my sincere thanks for such kind words.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. Next month, the hotel will launch its new bar lounge area as well. We look forward to welcoming you in the near future.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com. My Team and I look forward to welcoming you back whenever your travels bring you to Sri Lanka.

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 2 August 2014

We took 3 bedroom suite for 5 adults. Living area was huge with LCD TV.
Kitchen is seprated but good size.
Rooms are not too much spacious and not luxurious.
Staff is really very cooperative, even when we booked three separate room for our stay they change it to one 3 bedroom suite without charging any thing for changing booking.

Room Tip: Chosse wooden flooring rooms
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Shikha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 4 August 2014
Dear Shikha M,

Thank you for your review commending my Team at Hilton Colombo Residences, I am glad to know that they were able to assist you with the booking process.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. There is significant renovation and updates taking place in the suites, starting from the top most floors, cascading downwards.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com for any other matter. My Team and I hope to welcome you back soon!

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

Excellent food choice the chef Ashwini cooks like home food (Indian) best Indian food in Colombo
Personalised service by restaurant managers namely Harsha and Ruwan.
The front office team is warm and willing to help

Room Tip: Rooms above 15th floor have excellent view and good breeze flowing.
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Neeraj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review, 4 August 2014
Dear Neeraj S,

First, I would like to thank you for your wonderful comment to acknowledging Chef Ashwini, Harsha and Ruwan from my Team; I will share these comments with the Team and I am sure they will be thrilled to read your responses.

In the month of July, Hilton Colombo Residences appointed Chef Ashwini Kumar as the hotel’s resident chef who will specialize in Indian cuisine for in room dining, restaurants, banquets and outdoor catering sections.

The hotel has recently launched its new Bar & Lounge that offers specialty brewed beverages with an assortment of freshly baked treats, pastries, salads & sandwiches, and specialty cakes, also available for take away. This bar lounge serves single malt whiskeys, wines and many other international beverages.

Apart from the suites offering 2 or 3 bedrooms, we have just launched a range of new single rooms on level 28 offering modern amenities and amazing views of the Ocean and city skyline. There is significant renovation and updates taking place in the suites, starting from the top most floors, cascading downwards.

Once again, I thank you for your recommendation on Tripadvisor; please do not hesitate to contact me directly on karim.schadlou@hilton.com for any other matter. My Team and I hope to welcome you back soon!

Yours sincerely,
Karim Schadlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Colombo hotels
0.7 mi away
Cinnamon Lakeside Colombo
0.7 mi away
Galle Face Hotel Colombo
0.5 mi away
Cinnamon Grand Colombo
Show Prices
Show Prices
Show Prices
0.6 mi away
Cinnamon Red Colombo
Cinnamon Red Colombo
#6 of 50 in Colombo
4.5 of 5 bubbles 1,651 reviews
1.1 mi away
Hilton Colombo
Hilton Colombo
#11 of 50 in Colombo
4.0 of 5 bubbles 1,922 reviews
0.7 mi away
Taj Samudra Colombo
Taj Samudra Colombo
#7 of 50 in Colombo
4.0 of 5 bubbles 2,055 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Colombo Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Colombo Residence

Property: Hilton Colombo Residence
Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Colombo
#6 Romantic Hotel in Colombo
#6 Spa Hotel in Colombo
#9 Business Hotel in Colombo
#10 Luxury Hotel in Colombo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Colombo Residence 5*
Number of rooms: 177
Official Description (provided by the hotel):
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Southall Travel, Hotels.com, Traveltool, S.L.U., TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hilton Colombo Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing