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“Relaxing and efficient” 4 of 5 bubbles
Review of Hilton Colombo

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Hilton Colombo
Ranked #13 of 52 Hotels in Colombo
Certificate of Excellence
London, United Kingdom
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Relaxing and efficient”
4 of 5 bubbles Reviewed 14 June 2014

A very good hotel especially for people on business... Spent a couple of days at the Hilton... the room was nice,clean, and refreshing... service was very good and the lobby lounge was a good meeting place with associates...

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 16 June 2014
Thank you for your kind comments and are happy that you have enjoyed the Chinese Wok Restaurant.

Thank you once again for your support and we look forward to welcoming you back in the not too distant future.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,890 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (403)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
United Kingdom
1 review
5 of 5 bubbles Reviewed 8 June 2014

We had ana amazing time here. the service is very quick and very kind too. Superb hospitality I also ate breakfast from here, and Ive never had a breakfast like that before. I'm defniently coming here again on my next stay at sri Lanka

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ayomi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 11 June 2014
Thank you for your review of the Hilton Colombo.

We are delighted that you have utilized and enjoyed the services and facilities of our hotel. Thank you very much for your support of the Hilton Colombo and we look forward to the pleasure of welcoming you back in the near future.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

Spent a wonderful evening after a heavy day out. The drinks and the overall atmosphere was enjoyable.

Seating was comfy and the food was well served.

The bar was a tab bit small but the availability of TVs on all sides was a good addition. More of a sports bar feel than a cozy one.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arunan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 6 June 2014
Thank you very much for your review of our hotel.

We are pleased that you have utilized and enjoyed the facilities especially the Bar. Thank you very much for your comments.

We appreciate your support and look forward to the pleasure of welcoming you back.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 June 2014 via mobile

We are staying here at the moment.
I must say it is a great place to stay. We are staying over our first wedding anniversary, where Tania has arranged the stay very special starting from our arrival. you must meet Sulochana at Reception; very kind lady with very accommodating smile. Everything going perfect so far. Thanks hilton Colombo team.

Stayed June 2014, travelled as a couple
Helpful?
Thank MNAPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 6 June 2014
Thank you for your review of the Hilton Colombo.

We are delighted that you are enjoying the services and facilties of our hotel and have found the team especially those mentioned to be very helpful.

Rest assured that we do value your support and look forward to the pleasure of welcoming you back on your future visits.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 3 June 2014 via mobile

I stayed in the hotel for a couple of nights, the hospitality is good, lobby area is big with very nice water fountain view.
Rooms on the 17th floor are spacious with a nice view, how ever furniture it a bit old and the bed squeaks a lot ! But comfortable, overall experience is good.

Stayed June 2014, travelled on business
Helpful?
Thank Emad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 4 June 2014
Thank you for your review of the Hilton Colombo.

We are pleased that you have utilized the services and facilities of our hotel. Your comments are well taken.

The HIlton Colombo is planned to undergo a renovation/refurbishment programme on a phased out basis, with minimum inconvenience to our guests. We look forward to the pleasure of providing a revitalized Hilton Colombo.

Thank you for your support and we look forward to your future visits.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

This was a business visit to Sri Lanka. My first time to Lanka. The Hilton Colombo offers star-class service, and really awesome views. Check the pics!!

Its located close to Colombo Fort and to many of the historical and architectural sites.

Got an awesome view over the Indian Ocean.

I would say its a dated looking hotel - reminds you of the old times though, I would say it needs some refurbishment. Free WIFI is only only in the lobby. You would need to pay for the Wifi in the room. Which I would say seems to be a Hilton thing.

1 good thing about the hotel is its in the city centre.
Overall, enjoyed, liked the stay and had a good time in Lanka. Will come back to Lanka for sure. To Hilton, will think when I am planning again

Room Tip: Get the same one I got check pic. Its a nice view - I think it was the second floor
See more room tips
  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sameerpshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 2 June 2014
Thank you very much for your review of the Hilton Colombo. We are pleased that you have utilized the facilities of our hotel and you found the location to be very convenient.

You may be pleased to know that the hotel is planned to undergo a renovation/refurbishment programme with minimum inconvenience to our guests and we are looking forward to providing a revitalized product to our valued guests.

We do hope you would provide us another opportunity to being of service to you.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

One of the recent reviewers said that staff here are the property's best asset and that is absolutely correct (that and the food).
When we arrived from the airport our heart sank a little by the 50's style grey building and dated foyer area. But once you overlook the aesthetics and settle in, it becomes irrelevant and instead you notice the gorgeous gardens and pond area and the happy smiling faces of the staff.
We had a great corner room with a wonderful view of the beach and coast and the bed was very comfortable. Yes the TV is ancient but by the time I write this I guess that has changed (they are in the process of upgrading rooms). Housekeeping were super and went the extra mile and did origami with the towels, different animals, elephant et al, very clever and cute.
All the staff were always smiling and asking how we were enjoying out stay (and actually cared about the answer).
The restaurant, Curry Leaf was great, an amazing selection of wonderful Sri Lankan food and we dined there twice. The crab was more enjoyable here than the Ministry of Crab (well for me at any rate) and the only big let down is that the foyer cocktail bar seemed to have no idea how to make a cocktail. A Cosmopolitan was unpleasant, and when I queried it they said it was impossible to get cranberry juice and so it was a powder. Really?
The Gin and Tonic had some kind of local gin, you could start a car with it. We wandered down to Galle Face for cocktails and they were good, but the sound of renovations (during the day at any rate) was appalling "background" music.
I notice a lot of new hotels under construction/renovation and yet I don't think this will impact on the Hilton.
The Hilton is well placed, well priced and they are super nice. It's gracious hospitality at its best. We are diamond members so we tend to veer towards Hilton (where the loyalty program is excellent, room upgrades and executive lounge access) but we would come back here irrespective of whether we were or not. PS Can you please get a new mate for the white swan, it's pining since it lost it's mate!

Room Tip: Try a corner room facing the beach.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GlobalGal5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review, 2 June 2014
The pleasure was ours to welcome you to the Hilton Colombo.

We value your loyalty as a Hilton Hhonors member and we are heartened that you consider us among the best. It is indeed rewarding for my team members to realise that what they do everyday had a great impact on your outstanding experience and we than you for your positive feedback.

It is great knowing tha tyou liked our Sri Lanka delicaies! We appreciate your feedback.

Thank you very much for your support of the HIlton Colombo and we look forward to welcoming you back on your future visits.

Yours sincerely
Manesh Fernando
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Colombo

Property: Hilton Colombo
Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 00200, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Colombo
#4 Business Hotel in Colombo
#6 Spa Hotel in Colombo
#9 Romantic Hotel in Colombo
#9 Family Hotel in Colombo
#10 Luxury Hotel in Colombo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Colombo 5*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Agoda, Southall Travel, Booking.com and Hotels.com so you can book your Hilton Colombo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Hotel Colombo
Hilton International Colombo
Colombo Hilton International

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