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“Very good stay”

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Whitehouse Residencies
Ranked #26 of 134 Colombo B&B and Inns
Certificate of Excellence
Zabbar, Malta
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very good stay”
Reviewed 19 December 2013

We stayed in Colombo for 1 night to energize before starting our tour around Sri Lanka. The rooms are apartment style and have wi-fi and tv. Rooms are large with large comfortable beds.Its in a good central location and the staff is really helpful.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Den_Sil_Malta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 reviews from our community

Traveller rating
    44
    51
    21
    3
    7
See reviews for
14
77
11
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Castle Hill, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 November 2013 via mobile

We have stayed all over Sri Lanka for the past 2 weeks and this place is better than some of the top hotels we stayed in. If you have trouble finding it just tell the driver 100m up duplication road after the Liberty Plaza! Very easy to find actually. There is a supermarket 50m away that sells everything including alcohol. There is a bus stop outside the door as well. You can walk to McDonald's, to a large supermarket and also the Cinnamon Grand hotel from here. It is about 2km from any site you would want to see- and tuk tuk is around 100-200 for wherever you want to go.

The staff are all very attentive and friendly-- check in is just informal after you go to your room. We were given coconuts too, Fernando is the "busy bee" of the place- he took us to a laundry organised all the prices and picked up our clean clothes for us two days later. He speaks great English as worked in the UK and is always over helpful, polite and smiley. Ajith helps with cleaning and meals- he is very gentle, quiet and thorough. Our room was cleaned daily, sheets and towels changed, free water replenished. There is ample light in the room, fan, aircon, hot water is turned on with a switch when needed, toilet flushes well, taps don't wobble around, everything is perfect. Our bathroom door was broken when we arrived but they got in the carpenters and put in a brand new lockset for us. The room has a fridge, cable flat screen, DVD player, small verandah to stand on only, a lockable cupboard and drawer and a couch. There are three pin wall outlets (1 large and 2 small holes). There is free wireless Internet on each level. The room is lockable, secure and there is friendly 24/7 security guard here also.

The room is on a level with 2 other rooms and a communal lounge and dining area. There is lift access to each level and to the open roof.

Breakfast was amazing-- nowhere in Sri Lanka did anyone take the watermelon seeds out for you before serving!!! Not even 6 star hotels!! We had omelettes scrambled eggs, proper western toast again cooked better than 6 star hotels, fruit, coffee, juice, yoghurt and Sri Lankan food all included in the room price.

The owner talked to us each morning to make sure the room and the staff were all satisfactory. The owners daughter runs the hair salon downstairs which is convenient if you have a wedding nearby for example like we did.

The residence is in a great location, spotlessly clean, the staff are all first class, the price is reasonable. Really not one complaint can be made except the wet salt hahaha which is all over Sri Lanka :-))

Stayed November 2013, travelled with friends
Helpful?
3 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

I'm a frequent traveler to Colombo and stayed at this pent house suite for the first time and i must say its the best I've seen in Colombo ..
From the time of check-in till checkout the staff offered a fabulous service. Stayed there for 3 nights and was really happy for selecting this place.
Great central location with easy access to malls, restaurants and pubs. The suite was very clean spacious with many modern amenities and I specially loved the recliner chair and the huge balcony. I will definitely stay here on my next trip. Kudos to the management.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roshen27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
115 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 26 July 2013

I stayed here for 5 nights at the end of my trip to Sri Lanka. Check in was efficient and my room was large, clean and bright. There were two twin beds pushed together which I don't like but they were large beds so no problem. There's a/c and a good fan. The bathroom is large and clean and everything works.
There's a good range of sports channels on the TV and a large movie collection available to borrow.
The location is excellent. Some reviewers seemed to have trouble finding it. The address given is 265/2 R.A.De Mel Mawatha. That's the new name of the road. Tuk tuk drivers and everybody else will know it as Duplication Road. If you tell them it's on Duplication Road, just past Liberty Plaza you'll have no problem. There are numerous good restaurants nearby and Galle Face Green is 2 minutes drive or a pleasant 15 minute walk away.
Service is attentive and helpful.
Breakfast is served at exactly the time you request it. It doesn't include tea or coffee for some reason. Coffee is the most important part of my morning routine so I just didn't bother with breakfast after the first morning. They really should rectify this.
At Colombo prices this place is good value for money.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LostInPyongyang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2013

We stayed in the penthouse suite in the Whitehouse for a couple of days at the end of our Sri Lanka holiday. The suite was nicely equipped with a huge sofa and recliner chair, wifi, huge tv with cable tv and a dvd with 150+ dvds to watch. It has a modern bathroom and comfortable bedroom. Doors open onto a huge balcony area. Breakfast is fruit juice, fruit, toast and eggs. The staff were very polite and friendly. It isn't as cheap as other parts of the country but competitive in the capital. It was a nice bit of luxury to finish off our holiday.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrgazpacho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2013

We checked-into the penthouse suite in this hotel which is rated 4 stars. We discovered that it did not have shower facilities. This was not highlighted on their website. We had to ask for alternative accommodation and were given a standard room with shower facility. However, the management did not make any concessions and charged us the full rate of the penthouse suite on the basis that it was a non-refundable booking. The accommodation of their standard room was reasonably good. Future guests please be warned if you are booking the penthouse suite at this hotel. Check all details of facilities you require.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hewlett535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 July 2013

We stayed 2 nights at Whitehouse Residencies upon our arrival to Colombo and were greeted warmly and shown to our room, which was spacious, clean and comfortable.
The hotel is in the heart of the city and almost everything was within walking distance.
The staff were all very friendly and helpful and any questions we asked of them were answered happily. On arriving back to our room hot and tired from sightseeing, the young man knocked on our door and presented us with coconut milk (in the coconuts) with straws to drink and refresh us - which they certainly did!

A couple of 'downers' -
I had arranged via the hotel, for a car to collect us upon our arrival at the airport, but it didn't ever arrive and we never had any explanation as to what had happened. The driver of the airport taxi that we had to subsequently use, found great difficulty in finding the Whitehouse Residencies.
We were asked what time we wanted breakfast, but little did we know that a cooked omelette would be put on our table at that exact time, so beware, give yourself a few minutes leaway!
Finally, they were very keen to have payment immediately, this wasn't really a problem and I guess it may have arisen from people sneaking away, not paying their bills.

Overall, it was a pleasant stay and we would use the hotel again; it was central, very comfortable, we were well looked after and it was good value for money.

Room Tip: We had a room on the third floor and it was very peaceful.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizziesview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whitehouse Residencies

Property: Whitehouse Residencies
Address: 265/2 R.A.De Mel Mawatha, Colombo 00300, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #26 of 134 B&Bs / Inns in Colombo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Whitehouse Residencies 3*
Number of rooms: 13
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