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“Incredibly helpful staff”
Review of Clock Inn Colombo

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Clock Inn Colombo
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Incredibly helpful staff”
Reviewed 26 April 2014 via mobile

During a short but pleasant stay at the Clock Inn, the reception guy, Thyagu, selflessly helped me out more than any other stranger has before. I'd left something valuable in Weligama, and didnt have time to retrieve it before leaving Sri Lanka. When asking Thyagu about possible courier servics, he volunteered to go three hours on a train on his day off, and then help ship my belongings to me. So in addition to being a clean and competetively priced hostel (for Colombo), the Clock Inn seems to be staffed by saints, or at least some of the most helpfil and friendly people Ive met in my travels.

Stayed April 2014, travelled solo
Helpful?
5 Thank javaman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 18 May 2014
Thank you very much for your 5 Star Review! We are blessed with a great team and I am delighted to hear that Thiyago went out of his way to help you out. We are very happy to hear that you enjoyed your stay with us at Clock Inn Colombo and hope you get the opportunity to visit us again! Happy Travels!
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395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
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English first
Penang Island, Malaysia
Level 5 Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 25 April 2014

I booked into this cheerful lodging for 1 night as I had a very late check in and an early checkout thus did not particularly need luxury for a few hours rest. I was very pleasantly surprised, the lodging was clean, check in easy and friendly and the room although small was more than adequate. TV channels were enough and curtains thick enough to keep the room dark.
Little annoyances like shower door off its sliding hinges, purposely build in gaps louvres of the wooden WC door allowing for ventilation as the bathrooms have no window but also allows for all unwanted sounds and smells to emanate into bedroom...A good transit hotel . Location opposite Barefoot shop ad restaurant , which is great as lunch and dinner therefore made easy by simply crossing the road.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ewan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 18 May 2014
Thank you very much for your positive review! We apologize about the shower door. We've got that fixed now! Feedback such as yours keeps us on our toes and make us work harder to improve our services. We are glad that you enjoyed your stay with us overall and hope that you get the opportunity to visit us again!
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Tel Aviv, Israel
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2014 via mobile

Great place to stay in Colombo. Amazing staff, helpful and kind. Clean rooms, shower and toilet. Very quiet, good place to relax. Cool and modern design, good vibe and good music. Perfect, tasty and rich breakfast. To make short-SUPER! :)

Stayed April 2014
Helpful?
5 Thank ayashaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 18 May 2014
Thank you Very Much for your 5 Star Review! Nothing makes us happier than to hear that our guests enjoyed their stay with us! We hope to maintain this level of standard and service at all costs and hope that you get the opportunity to visit us again. Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
switzerland
Level 5 Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 March 2014

my husband and i stayed here twice in our 6 weeks in sri lanka and were very satisfied both times with this hotel. staff is very friendly, knowledgable and always very helpful. location is great-almost directly across galle rd from the fabulous barefoot restaurant and shop. rooms are a bit small, but the beds are very comfortable, room is spotlessly clean and the showers are great.

Room Tip: all rooms appear to be identical
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SwitzerlandGabrielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 18 May 2014
Thank you for very much for taking the time to review us. We are very happy to hear that you enjoyed your stay with us at Clock Inn Colombo. We hope that you had a great holiday in Sri Lanka and hope to see you back again soon! Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 5 Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 March 2014

Reading the reviews prior to booking I was hesitant but loved the cheap price and decent location. I can't speak for the privates but I have no clue what anyone could complain about when staying in a dorm. The sheet, pillow, and towel were freshly clean and each room had cold a/c. The beds felt new and didn't rock when the other person flipped during the night. Even the staff are nice. The main older man is a bit sales-y (i.e. he only wants you to use his expensive taxi company - of which I'm sure he gets a nice incentive) but the rest of the staff is cheerful and really helpful. The lounge area is super comfy to hang out in and meet other travelers. I would definitely stay here again.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrysann_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 25 March 2014
Thank you very much for your 5 Star Review! We are absolutely delighted to hear that you enjoyed your stay with us at Clock Inn Colombo! I apologize for the negative vibe that you got with our staff member at the desk and we will certainly look into correcting this. Once again, thank you for your lovely review. We hope that you had a great holiday in Sri Lanka and hope that you get the opportunity to visit us again. Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka, null, Bangladesh
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2014

Hotels in Colombo are expensive. Even budget hotels like this is quite expensive as well. However, the service was not good for the money that I spend in Clock Inn. The room was too small and bed was uncomfortable. Though they kept it clean, the staff were unhelpful. I would advise to spend 10 - 20 dollar more and choose a better hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taufique H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 25 March 2014
Thank you for taking the time to review us. Our goal at Clock Inn Colombo is to provide budget accommodation in the heart of the city, to provide a high standard while remaining reasonably priced. We are very sorry that you found us to be below standard and expensive and will ensure to work harder to deliver our goal. Please accept our sincere apologies. We hope that you enjoyed the rest of your trip in Sri Lanka and hope that you get the opportunity to visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
227 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 432 helpful votes
Reviewed 17 March 2014 via mobile

Let me be very objective.
Great things about this place:
1. Strategic location - on the posh Galle road. Near Colombo 3 and within 3 km radius you have Galle face, odel, national museum, gangaramayya and house of fashion.
2. Convenient - bus stop opposite the hotel and literally every bus goes to fort. You will save on Tuk tuks
3. Cleanliness - the place has opened just about a year back and hence interior is quite new and well kept. I saw two ladies cleaning all the day.
4. Staff - well groomed staff who speak English. Smiling face always and an helpful attitude.
5. Sleep comfort: the single beds are quite big both in width and length. The rooms are fully ac and the sleep quality is great.
6. Lounge: amazingly conceptualized (check my pic)

I stayed in dorm no. 207 which had 6 beds.

Few cons:
1. The price is a bit higher to hostel standards. 15-18$. But well deserved for the upkeep.
2. The six bed from room was small and you feel its squeezed with too many beds.
3. Expensive breakfast - 600 lkr is too steep!

Stayed March 2014, travelled solo
Helpful?
1 Thank yssunil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan R, Owner at Clock Inn Colombo, responded to this review, 25 March 2014
Thank you very much for your 5 Star Review! We are delighted to hear that you enjoyed your stay with us at Clock Inn Colombo! Nothing makes us happier than to hear that our guests were more than comfortable at our hostel. Your feedback is important to us. We now include breakfast with our room rates and are working hard on offering better rates while offering the best possible quality. Once again, we thank you for your valued feedback, and we sincerely hope that you get to visit us again in the future. Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clock Inn Colombo

Property: Clock Inn Colombo
Address: 457 Galle Road | Colombo 03, Colombo 00300, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
Ranked #5 of 153 Speciality Lodging in Colombo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clock Inn Colombo 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
Located in Galle Road Colombo 03 (Colpetty); it's a mere stroll a way from the Indian Ocean. Beds & Dorms - consists of 4 to 6 Beds per Dorm Room, Shared Bathrooms with Hot Showers, Air Condition, Private Lockers, Individual Reading Lights, Linens included, Free WiFi. Private Rooms - consist of a King Size Double Bed, Attached Bathroom with Hot Shower, Air Condition, Cable TV, Safe, Free Water, Free WiFi. Lobby & Lounge - Work Station with Free internet, Free Pantry access, Free Cable TV and other Entertainment facilities available, Free WiFi. On Request - Airport Pick & Drop, Transportation to other locations can also be arranged. Breakfast & Other Meals, Laundry Service, Private Tours in and around the City. The Inn is evidently famous for being in the City Centre, and a 1 minute walk away from the scenic road - Marine Drive. Bus Stop - across the street, Train Station- 5 Minute walk away. Major Restaurants, Shopping, and Entertainment spots are not more than a 2 minute walk away from the Inn. I.E. Majestic City (shopping, movie theatres, food court), Cricket Cafe (pub & cafe), Barefoot (restaurant, shopping), Paradise Road (shopping), Green Cabin (pastry shop), & Gallery Cafe (restaurant). Indian Visa Office is a 10 minute walk. ... more   less 
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