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“Very good food & super location”
5 of 5 bubbles Review of The Kingsbury

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The Kingsbury
Ranked #13 of 50 Hotels in Colombo
Certificate of Excellence
Punta Prima, Spain
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very good food & super location”
Reviewed 13 February 2013

This is a fully renovated and refurbished hotel (pool under construction but will be ready in a couple of weeks). We stayed only for one night but could be a great place to stay some days longer. Great welcome and a fabulous reception area with comfortable chairs. The room was perfect with a great sea view. Large and with free Wifi. Great customer service and the staff were all very friendly and contributed to a warm experience. This hotel is very well located. You have the sea, the beach, the Dutch hospital with a lot of restaurants and some shops.
In the hotel there is an excellent choice of restaurants. The Chinese restaurant was not open but the fish restaurant was a very good alternative. There was such a variety of fresh fish that it was difficult to choose. The quality and the service in the restaurant was more than excellent, it was perfect. And the chef made a wonderful meal. Highly recommended for Colombo.
Overall a great experience.

Room Tip: Ask for seaview
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc1560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsburylk, Public Relations Manager at The Kingsbury, responded to this review, 21 February 2013
Greeting from The Kingsbury !

Thank you for a wonderful review.

We appreciate those encouraging words and we are most certainly looking forward to welcome you again.

Every member of our staff is committed to making sure your stay is as smooth and relaxed as possible, from when you arrive to when you depart.

We hope to see you again.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (401)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
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English first
Singapore
1 review
Reviewed 12 February 2013

The hotel is not ready yet (Feb 2013). We word told that the pool, gym, spa etc would be ready in a month's time but it looked more like four to five months to us.

that apart our four night stay was splendid. you get the full view of the ocean especially from the corner rooms. the restaurant serves great local food. one has great views of Galle Face from every room.

The occupancy is still low, so we had lots of people to care of us. Nevertheless, the staff is quite attentive and courteous.

overall we had a lovely stay.

Room Tip: choose the corner ones if possible
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramprasad k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsburylk, Public Relations Manager at The Kingsbury, responded to this review, 27 February 2013
Dear Ram,

Greetings from The Kingsbury !

Thank you for those encouraging words.

We would be delighted to have you back at our hotel. The pool is now open along with the pool bar & grill where you could stroll in for a sunny afternoon rendezvous, catch-up with friends over
a pre-dinner aperitif, or linger over an after-dinner drink.

Hope to see you again.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2013

The hotel is still under construction. But have reopened with total elegant interior atmosphere. I chosed this hotel for my wedding as it was reopened & I loved the fresh of it. But unfortunately the service has not reach to see as a one of 5 star or 4 star level hotels in the capital of Colombo. Really good food, good rooms & friendly staff but with poor knowledge.

Service staffs are not capable to deliver the guest requirements. We were with some of our family friends who came down for the wedding from Netherlands. We are not happy with the experience they had during their stay. The b/fast order took 1 & 1/2 hrs to serve & it has served with wrong items. We ordered one sweet wine & the supervisor don’t know what’s the meaning of sweet wine is & it was embarrassed. Their room view was towards to the pool which is on construction & we feel really sorry about our friends. We met couple of managers in order to inform them about the poor service we received. These type of impressions can be damaged to the industry. Houskeeping didn't worry to refresh the room.

The dinner order came with full of wet napkins. Luckily had enough tissues in the room to wipe our hands. They Banquet team was well supported in coordinating things. Rizvi & chef team did a really good work.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gamawim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 February 2013

This was the former Intercontinental Hotel , now fully renovated & refurbished. We personally did not like the new appearance of the hotel & thought that the architecture did not suit a hotel , specially a hotel by the ocean.
The service by everyone was very good & staff at the entrance, valet parking, as well as in the restaurant was very efficient & helpful. The food was very good - good quality. The buffet had a good salad bar & the rest of the buffet also had a very good variety of food.
The negative factor in the restaurant was that the seating arrangement for couples was too close to each other ; when two people sit they are too close to the next couple.
Hope Kingsbury will keep up the good work & maintain the good quality of food in its restaurants.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GPJ1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsburylk, Public Relations Manager at The Kingsbury, responded to this review, 27 February 2013
Greetings from The Kingsbury !

Thank you for those encouraging words.

We would be delighted to invite you to our Sunday Oyster Brunch at the Harbour Court or you could even drop by at our seafood restaurant 'The Ocean' this Sunday for a seafood brunch.

You have many options to choose from including authentic Chinese dining at Yue Chuan or you could even grab a quick snack and lounge by the pool at our pool bar & grill.

Hope to see you again.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 February 2013

Even though this hotel was not ready, I thoroughly enjoyed my stay due to the wonderful staff and the service. The food was excellent, the facilities were not ready but i am sure it will be amazingly good. The high tech TV and service beats the other hotels by far.
I would love to go back after the hotel is complete and i am sure my review will be 5 stars again.

The quality of the fixtures was very good and the quality of linens cleanliness etc was unsurpassed,
5 star all the way. Good job.

Not sure what it was like before but this really gave me a feel of comfort.

Kunal
Indonesia

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kunal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 February 2013

Went for lunch over a weekend. The spread of food is fabulous. In fact, I could easily say its possibly the best 5 star buffet spread in Colombo. There in an amazing range of starters and deserts with lots of local deserts as well.

The interior is very unusual and has very different kind of appeal. There’s a lot of construction work going on so its best to keep that in mind when going here. However, the staff make a lot of effor to make you feel extra special and welcome.

Overall, I think it will look fabulous once its done, specially the pool area. The restaurant also has outdoor seating which will be really nice, especially in the night.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank VaruniV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsburylk, Public Relations Manager at The Kingsbury, responded to this review, 27 February 2013
Dear Varuni,

Greetings from The Kingsbury !

Thank you for a wonderful review.

We greatly appreciate those kind words.

We would like you to invite you to the most lavish Sunday Brunch in town at the Harbour Court or a delectable seafood brunch at "The Ocean" our seafood restaurant.

You could also indulge in scrumptious Chinese cuisine at Yue Chuan or simply lounge by our infinity pool for a quick snack and a refreshing cocktail at the Pool Bar & Grill.

We hope to see you again.

Best regards.
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Sri Lanka
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 February 2013

Yes, it is a beautiful hotel in a beatiful location with wonderful views and good staff. Restaurants and bar look good, and there rooms although not very big are very tastefully and thoughtfully done. Very Beautiful. BUT, make no mistake it is not ready, and it will not be ready for several months! We didn't stay but had a thorough tour, checked both suites as well ad standard rooms. Only two floors are in operation at the moment, all others are still under construction. We went on a saturday, and there was construction noise even then. There is no pool, no other sports facilities or parking as all of that is still a construction site! The staff said that the pool is supposed to open in two months (April 2013), but how reliable that is remains to be seen. If I was staying at this hotel, I would feel robbed as there are no facilities, not even all the restaurants are open. yet there is no discount. I'm sure when it is ready it will be wonderful, but make sure it is completed before you plan on staying here.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alfie_Sani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsburylk, Public Relations Manager at The Kingsbury, responded to this review, 4 March 2013
Greetings from The Kingsbury !

Thank you for your valid feedback.

Please don't hesitate to contact us on 0112421221 for any requests or concerns, we would be happy to assist you.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kingsbury

Property: The Kingsbury
Address: 48 Janadhipathi Mawatha | Colombo 1, Colombo 00100, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 50 Hotels in Colombo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Kingsbury 5*
Number of rooms: 229
Official Description (provided by the hotel):
The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more   less 
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