Stayed at The KIngsbury for 1 night in early May - check in was fairly easy as I had booked previously through a travel agent. The Front Desk person asked if I was going to use the minibar in the room - as I had dinner plans that evening, I replied that I didn't think I would. Imagine my surprise when one of the staff entered the room immediately after I had just stepped in, and locked the minibar right in front of me! This to me is rather rude and insulting - for a guest who is paying decent money to stay in the hotel, it sends the message that The Kingsbury doesn't trust its customers to settle a few dollars extra they MAY rack up in the consumption of miniature-sized alcohol bottles!
My room was rather compact - but since I was staying for only 1 night, I didn't really mind. Having said that, the placement of the water kettle in a little "niche" made it rather inconvenient to make tea/coffee as the kettle needed to be expertly manoeuvered out of the nook to fill it with water. My 7th floor room had a direct view of a very nice pool below (and a somewhat partial view of the Galle Sea Face to the side), but felt slightly claustrophobic due to the absence of a balcony. Again, not that big of a deal for a short stay.
Spent some time in the gym (the trainer was quite helpful and showed me a couple of exercises that I intend to incorporate in my regular workouts), but was a bit disconcerted with passersby (from outside the hotel) peering directly in as I exercised on the machines. Perhaps the hotel needs to put in some dark-tinted film on the windows that allows more of a one-way view only!
I also had my hair done at the little salon in the basement (a bit cramped in terms of space - thankfully, I was the only one there at the time) - and was quite happy with the results!
Stopped by the concierge desk to ask recommendations on good lounge bars and clubs in the vicinity of the hotel, but he was unaware of anything happening that evening. Was surprised as I expected a concierge at The Kingsbury to be better informed - and surely they get inquiries of this nature on a regular basis from guests? Guess with the advent of Google, the concierge's role is reduced to no more than arranging for taxis these days.
As I was waiting in the lobby, saw a group of guests check in and being greeted with a garland and a welcome drink - felt quite disappointed because I had not received the same treatment on my arrival. Perhaps they were VIPs? But isn't the mark of a luxury hotel that they treat all their guests like VIPs?
Started my evening with drinks at the Skybar (on the 10th floor) - lovely views and a pleasant sea breeze. There was a band playing as well, so enjoyed my time there. Dinner was at the seafood restaurant (The Ocean), where guests can choose from an array of seafood and have it cooked as they prefer. Here, I must mention the Restaurant Manager as well as the staff who were very attentive and made my meal an enjoyable experience - all of them came together at the end to sing "Happy Birthday" and bring me a lovely piece of cake!
Breakfast the next morning was fairly good too - with a decently extensive choice of food, although I did not see the live counter dishing up Sri Lankan egg hoppers, and had to settle for the usual scrambled variety instead.
The hotel allowed me to check out a couple of hours later than the usual check-out time as I had made this request with the travel agent at the time of booking. Overall, a pleasant stay - if they iron out the inconsistencies in their offering, it would be a hotel I might recommend to friends travelling to Colombo.
- Official Description (provided by the hotel):
- The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more less
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