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“Good place… closer to the heart of the city”
Review of Sapphire Hotel

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Sapphire Hotel
Ranked #34 of 52 Hotels in Colombo
Bengaluru, India
Level 5 Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Good place… closer to the heart of the city”
Reviewed 11 January 2014

This hotel is clean, neat and service is very good. The staff is courteous and helpful. The hotel has free wifi and the pool is also clean. It is close to the shopping place and you can walk around the hotel to get a flavor of Srilanka.
We had a good time here, as its also closer to Indian restaurants. The breakfast spread was good and tasty. Rooms are decent sized and airy. We had got a pool facing room, you may want to request for one if you have an option.

Room Tip: you can request for a pool facing room.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rpradyumna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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  • English first
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English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2014

We arrived at 7 am and they let us have an early check in for free and gave us a free upgrade. They were so helpful and the rooms are so luxurious more like a London boutique hotel. The beds are so comfortable. They have free WiFi and the pool terrace is stunning. I highly recommend this place.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinkerbelInNeverland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 December 2013

A very basic hotel, small rooms and small bathrooms. Service slightly above average. But strange ways of managing things. Only hotel that would make you sign that if anything is stolen from your room, management shall not be responsible. If budget is not a constraint (though this hotel is not a budget hotel in any sense) one can opt for better hotels. Beds are hard and uneven.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Arya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

I stayed at this hotel for 17 days in October. It has had a face lift and seems much improved. The staff were all very pleasant and helpful. The one meal I ate at the hotel restaurant was also very good. I followed suggestions from previous reviewers and asked for a deluxe room at the back. This location was great for my needs and I would certainly return.

Room Tip: rooms at the back seem quieter.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yraglac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2013 via mobile

We recently stayed at this hotel. The location is decent. A small walk from the beach which was a +1. The rooms are comfortable and spacious, although the beds do creak a wee bit at night. The tv channels are very grainy..
The breakfast was poor. Cold and not great.
The swimming pool was great. Small but very cosy.
If you're on a budget its not a bad option.

Stayed November 2013, travelled with family
Helpful?
Thank komals3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 6 Contributor
108 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 November 2013

This was the last night of an Exodus two week tour of Sri Lanka, and we arrived from a beach hotel on the south coast, so there may have been a bit of a culture shock, but we were a bit disappointed with the hotel's location. It is a few km from the centre of Colombo on a busy road. Our room overlooked the pool and was fine. The food was good. Had we stayed longer we may have settled in better, but we were only there for one night.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Annie3974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 September 2013

This hotel is on busy Galle road , a little away from the sea front.The rooms are small but comfortable however services are not very good.I stayed for three days and for this entire period none of the channels were available on TV .the problem was not rectified despite of my written complaints .The reception desk was slow and not helpful in many cases.The hotel has lot of potential if they improve services.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Storyteller18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sapphire Hotel

Property: Sapphire Hotel
Address: 371 Galle Road, Colombo 00600, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #34 of 52 Hotels in Colombo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sapphire Hotel 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Sapphire Hotel Colombo

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