Name: Convenient location and good food
Item: Hotel Sapphire
Rating: 3
Author: Mayur7620

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KishanA79

Kandy, Sri Lanka

206

Reviewed 22 June 2017

Good place to for short business stay in Galle road

Hotel is located in Galle road where you can easily access to many important places in the area. However this is in sea side doesn't own a beach. It id built on city hotel concept mainly for business travelers.

They English speaking friendly and helpful staff. considerable space available in the car park, compared to the other places in the area.

Rooms are basic yet have lot of space. Food is OK at Restaurant. They have a little Swimming pool which is calm and not very crowded. That is something you can enjoy in place.

Price seemed to be little hire compared to the facilities available in country side hotels. But closer to Colombo this is not very expensive.

We didn't spent much time in the place ( only 1 night and we were out during the day time ) Hotel is clam at night and better than other hotels in the area.

Room tip: Try to find a room which is away from Galle road

Date of stay: June 2017

Ask KishanA79 about Hotel Sapphire

Thank KishanA79

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Reviewer,

Many thanks for your positive comments and we are certain this comments will encourage us to serve other customers better. We are longing to see you on your next visit and to serve you better.

Sincerely yours,

Rooms Division Manager

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RAMASAMY C

Badulla, Sri Lanka

216

Reviewed 17 April 2017

Hotel & Location

This hotel situated near sea. i am visited this hotel on august 2016. Very good testy food here. beautiful swimming also here. i enjoy swimming with my friends. Night view also Very Beautiful. I am enjoy the trip.

Date of stay: August 2016

Ask RAMASAMY C about Hotel Sapphire

Thank RAMASAMY C

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Reviewer,

Many thanks for your review and we are so ever so grateful for disclosing the positive areas of the hotel for the benefit of other travelers.

Sincerely yours,

Rooms Division Manager

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Ajit13

Faridabad, India

1124

Reviewed 30 March 2017 via mobile

Stay

Very average hotel- The rooms are very basic. There is church right next to the hotel with service starting at 6 AM..very loud and one can barely sleep if your room is located on the church side.The restaurant offers chinese and has a very poor ambience .The breakfast was average and the crockery is totally worn out..

Date of stay: March 2017

Ask Ajit13 about Hotel Sapphire

1 Thank Ajit13

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Reviewer,

Many thanks for your review and as the management of Sapphire we wish to enlighten other viewers about our stand with regard to your review.
We accept that our hotel is a basic star class hotel and also accept that the church adjoining our hotel has a service in the morning due to Lent period and this will be there for another two weeks until Easter Sunday. This is beyond our control and we must respect all religions. However, we give below the facilities we offer to our customers as a three star hotel.

• In Rooms – AC, Hot & Cold Water, Piped music, 32”LED TV with over 50 channels (Local & International), Mini bar, Safe locker, Hair Drier.
• Golden Palace Restaurant – which serves Local , Indian, Chinese & International Cuisine
• Swimming Pool & Terrace, Mini Gymnasium, Public bar, Residents’ bar
Also for the benefit of the public we wish to publish a sample Breakfast menu what we offer to our Customers.
o Egg of your choice – Boiled, scrambled, Bulls eye or pan fried
o Omelet of your choice - Masala, Cheese, spicy or Sri Lankan etc.
o Sausages - Chicken
o Bacon (Chicken or Pork)
o Dhal, Wada, Idli, Uppuma or Dosa,
o Chicken & Fish curry / Masala/ Tandoor or Chinese style
o 2 kinds of Fresh Fruit juices
o 5 kinds of Tropical Seasonal Fruits
o Assorted bread basket (Garlic, Brown, White, French toast,)
o Muffins, Dough nuts, Pan Cakes
o Corn flakes
o Kanji (Asian herbal porridge)
o Tea/coffee
.

We will leave our comments to the public to judge the standards of our hotel.

Sincerely yours,

Rooms Division Manager

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Uttam K

Kathmandu, Nepal

169

Reviewed 14 March 2017 via mobile

Very convenient and friendly hotel

Stayed in this hotel for second time within a year. The hotel is centrally located and well within reach of major shopping attraction of Colombo. Even Gall road, where this hotel is situated is good for basic shopping. Marine Drive is just walking distance where you can spend some quiet evening. Hotel has good mene yo suite Indian taste.

Date of stay: March 2017

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Thank Uttam K

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Reviewer,

We are extremely happy to hear that you have stayed in our hotel for the 2nd time within a year consecutively. Many thanks for selecting Hotel Sapphire to your choice. Longing to see you once again.

Sincerely yours,

Rooms Division Manager

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Sarah W

Stockport, United Kingdom

5125

Reviewed 13 March 2017

Dated hotel, good location

I stayed here on the last night of a tour of Sri Lanka, The hotel is dated and the bathroom in particular needed work. The bedroom was spacious and comfortable but with an odd mechanical noise that buzzed every minute or so and kept me awake. The pool area was tired with dirty plastic loungers and no one seemed to use it.
The staff were very friendly and the location is good for the airport and shops.

Date of stay: March 2017

Ask Sarah W about Hotel Sapphire

Thank Sarah W

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Reviewer,

Many thanks for disclosing your honest feelings about the hotel. Negative areas where we can act upon immediately looked in to. We have already made arrangements to rectify the maintenance issues and hopefully we should be able to minimize them.
We wish to see you once again at Hotel Sapphire.

Sincerely yours,

Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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