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Cinnamon Lakeside Colombo
Ranked #3 of 54 Hotels in Colombo
Certificate of Excellence
Reviewed 17 June 2014 via mobile

The gym was the highlight. It is better then some gyms in Australia! Staff are polite. Bar staff make a good drink. We enjoyed the different choices of resturants. Breakfast is very good. Many weddings are held onsite which we found interesting seeing the beautiful brides in there traditional wedding dresses. Rooms are clean. My only complaint is the drivers try to take you to gem shops even when you request no. Other then that it was a nice hotel.

  • Stayed: June 2014
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Thank itaandersen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 25 June 2014

Thank you for your kind review. We are happy that you had an overall comfortable stay indulging in our Cinnamon hospitality. Our large infinity pool and the fully-equipped gymnasium with sauna, are facilities that are relished by most of our valued guests. We hope to see you again when you are next in Colombo to experience yet another memorable stay. Thank you for your valued patronage.

Denis Gruhier
General Manager

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1,395 - 1,401 of 2,306 reviews

Reviewed 17 June 2014

We stayed here on our last few days of our trip and the last 2 days spent at Lakeside was BLISS. The Front office person "Manju" was kind and went out of his way to upgrade us to a Suite and a price that made the stay worthwhile. We were placed at Room 501 and the view was breathtaking facing the lakeside and the sceneric view of Colombo. The best part of our stay was the exquisite Free entry to the Lounge area with happy hours from 6 to 7.30. On the whole a very pleasant and awesome experience with a variety of cruzine and top notch service.

Room Tip: Room 501 Suite that faces the lakeside and the Casino
  • Stayed: June 2014, travelled with family
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Thank Mcenroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 25 June 2014

We thank you for the five-star review of your stay at Cinnamon Lakeside Colombo. We are delighted that you had a blissful two-day stay with us enjoying the facilities on offer. Our valued guests do have positive feedback always about their stay in the Executive Floor which entitles them to a multitude of facilities with our compliments and is exposed to a panoramic view from their rooms. We look forwarding to welcoming you again soon for a longer stay. Thank you for your patronage.

Denis Gruhier
General Manager

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Reviewed 14 June 2014 via mobile

I stayed here at two occasions - once in Dec '13 and the other in Jan '14.

This is a great place to stay. You get what you usually expect from a 5 star hotel- comfortable room with all the mod cons, great selection of in house restaurants, pool, gym etc etc. The Bera River is on the backyard so the hotel setting is quite beautiful.

Two things they need to improve upon:-
1. They need to streamline the check in/out process. Took an average of 30mins to check in and check out. I was traveling with a 7 month old so keeping her calm and going through the process was a mission.
2. They need to either extend their breakfast hours or increase the capacity to accommodate more people. Both occasions i stayed, we had to hurry our breakfast as we had to wait for a table to clear up and eat before the eating hours finished at 10.30

Tip: ask for a room at the higher floors and away from facing the road. There was a concert on at the opposing sports ground so didn't get a good nights sleep one night i stayed

Stayed: January 2014, travelled with family
1  Thank kiwilankan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 25 June 2014

Thank you for your kind review. We are glad that you and your family had a comfortable stay at Cinnamon Lakeside Colombo. We have also taken due note of your observations for improvement. Having indulged in our Cinnamon hospitality, we do hope you will decide to stay with us again when you are next in Colombo. Thank you for your continued patronage.

Denis Gruhier
General Manager

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Reviewed 12 June 2014

Just enjoyed a 10 day stay at the Cinnamon Lakeside while on a work trip to Colombo. Hard to fault the hotel and staff. Rooms are spacious and immaculately clean. Probably worth paying the modest premium for a Lake / Pool view room.

Food is excellent with a choice of three themed restaurants, Thai, Chinese and Mediterranean together with a Sri Lankan Buffet in the main dining room and snacks in the bar. Sit outside on the Terrace and you can order from either of the themed menus – or from all three! If you’re drinking beer and sitting outside unless you drink really quickly order in small glasses – the large glasses can get warm over the time it takes to drink them. Try the seafood Plata off the Mediterranean menu, plenty for two with a starter. I pre-booked the breakfast buffet, well worth the modest charge. If you can’t find your favourite breakfast dish there I’d be surprised. I didn’t try the Library bar but if you do it has a smart casual dress code – no shorts.

WiFi is good throughout the hotel, any problems just call the Business centre and the IT butler will be with you in minutes. If you need to connect more than two devices you’ll need a second user name and password as each only allows 2 connections at a time. There are some useful shops in the basement with a snack food area. Pool is large with plenty of loungers and I’m told the gym is pretty good as well

Hotel cars always available in the forecourt, if you want the cheaper alternative of the local three wheelers you’ll need to step outside the main gate – where you’ll also find an air-conditioned ATM kiosk.

Whatever you reason for visiting Colombo I’d highly recommend the Cinnamon Lakeside

  • Stayed: June 2014, travelled on business
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3  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 25 June 2014

Thank you for the descriptive five-star review of your stay at Cinnamon Lakeside Colombo. We are delighted that you had a total indulgence of our facilities and loved our property. Your high recommendation of the hotel and its conveniences will assist other travelers to find the right place to spend their stay in Colombo. We look forward to seeing you again on your next visit to Sri Lanka. Thank you for your patronage.

Denis Gruhier
General Manager

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Reviewed 12 June 2014

I booked the Cinnamon Lakeside Hotel for a week long business conference and couldn't have been happier with the choice of venue. Dennis (GM), Susan F (Head of Conferencing), Priyantha, JJ and Sameer all went out of their way to see that we had everything we needed to ensure a completely successful conference. We had a very high level of expectation and was exceptionally impressed by their ability to cater to our tough demands throughout the week. Susan in particular was a joy to work with during the months leading up to the conference, continually reassuring me that everything would go smoothly, and she wasn't wrong. I was pleased to finally arrive in Sri Lanka to meet the team and couldn't have wished for a nicer and professional team of people to work with. Thank you all again for making our trip a success and ensuring we had a most enjoyable time in Sri Lanka.

Room Tip: we were in an Exec room (6th floor). The bedrooms are a little 'tired' but that said, clean...
  • Stayed: June 2014, travelled on business
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1  Thank Jeannie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 25 June 2014

Thank you for your five star review. We are happy that your conference concluded with great success and we appreciate the kind sentiments expressed regarding your experience at Cinnamon Lakeside Colombo and acclaiming our hospitality. We would like to take this opportunity to thank you for selecting our hotel as the venue for your esteemed function. We look forward to seeing you soon and we hope your next function or holiday will be spent with us.

Denis Gruhier
General Manager

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Reviewed 7 June 2014

I stayed her a couple it times and enjoyed the experience. The food was very good and the room was clean and well furnished. The gym is well equipped with attentive staff, the pool is nice although sharing it with a number of birds did concern me slightly for sanitary reasons. The setting on the side of the lake is lovely. The restaurants are very good and as a group it was great that we could sit outside and all eat from different menus.

Stayed: November 2013, travelled on business
1  Thank JW B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 23 June 2014

Thank you for your review and your continued patronage. We are happy that you enjoy spending your stays in Sri Lanka at Cinnamon Lakeside Colombo. The pool and its surrounding scenic beauty which enable a relaxing atmosphere, do attract many guests to our hotel. It is encouraging to learn that you were able to experience authentic cuisine from across the globe served in our many restaurants. Thank you also for your observation, which we have made due note of. Having had a memorable stay, we hope your next stop in Colombo will also be spent with us and we look forward to welcoming you soon.

Denis Gruhier
General Manager

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Reviewed 7 June 2014

I was here many years ago when the name was still Trans Asia Hotel. It was a 4 nights stay for visiting a friend. The room was nice with some nice amenities although they were renovating at the time, but the thing i remember was the breakfast, the delicacies of varied choices. even a simple omelet taste so right. The staffs need to put on more smiles. The room were clean and the lake view were awesome! also close to any malls around. I should visit this hotel again since they were renovated to give my new perspective. Ow...this hotel has a nice spa. Used to be in one of the hotel room. I just loved the smell of ayurverdha oil. And it was a very nice experience. Overall...this hotel is very much recommended. i'll be back!

Room Tip: any room heading the lake view
  • Stayed: July 2013, travelled solo
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Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this reviewResponded 20 June 2014

Thank you for your five-star review. We are delighted that you had a relaxing stay at Cinnamon Lakeside Colombo enjoying the facilities on offer and the scenic lake view. The Azmaara Spa was adjudged the best spa in Sri Lanka in 2011 and 2012 by the Tourism Authority and is well liked by our guests. Your general observations are also noted. We appreciate your assurance to be back and we look forward to seeing you on your next visit to Sri Lanka. Thank you for your valued patronage.

Denis Gruhier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cinnamon Lakeside Colombo

Address: 115 Sir Chittampalam A Gardiner Mawatha, Colombo 02, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Colombo
#3 Luxury Hotel in Colombo
#3 Romantic Hotel in Colombo
#8 Family Hotel in Colombo
#10 Business Hotel in Colombo
Price Range: £94 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Lakeside Colombo 5*
Number of rooms: 346
Official Description (provided by the hotel):
Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee, planning your dream wedding or organising a conference, attending to important business or on a well-deserved vacation. ... more   less 
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia

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