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“Overall a good place to stay, but......” 3 of 5 bubbles
Review of OZO Colombo

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OZO Colombo
Ranked #10 of 52 Hotels in Colombo
Certificate of Excellence
Singapore, Singapore
Level Contributor
105 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Overall a good place to stay, but......”
3 of 5 bubbles Reviewed 24 August 2014

...be aware of a few things:
(1) The hotel is quite far from the city center. Far means about one hour walk or 15 minutes tuk-tuk ride
(2) The real added value of this hotel is its clean and spacious rooms, ideally facing the sea-side. The breakfast buffet is great as well. But the staff is not able to provide you any additional help, guidance or offers. They could not even tell the fare for a tuk-tuk into town (by the way - take a metered taxi or negotiate a ride for 300 Rupiahs into city-center, this is feasible)
(3) OZO offers a pick-up from airport for 47 USD. You can get an A/C cab for 3000 Rupiahs (slightly over 20 USD). There are providers before entering arrival hall - go for it.
(4) There is a swimming pool and bar on the top floor of the OZO - go for the view!!
Overall - considering the price you pay, an average hotel

Room Tip: Ask for a room facing the sea - this is the real added value of this hotel. By the way - the higher...
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  • Stayed August 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank AustrianinAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 25 August 2014
Thank you for taking the time to provide your feedback in regards to your recent stay.

Thanks also for your constructive points in regards to our location and transport, and with this aside, it seems as though you enjoyed some other things such as the great buffet breakfast as well as the rooftop bar and pool for the view.

We hope to see you again should the situation arise in the future.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
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kuala lumpur
Level Contributor
226 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

All we knew was that this was a 'newish' hotel (7 months to be more exact) and the feedback from other TA guests. Thankfully the hotel lives up to all the recommendations and positive comments. If you are flying in (the international airport is located around 60 minutes north of the city), you'll have to cut through the city to get here; about 7km south of it. While the location directly on Marine Drive (actually a busy two-lane road running parallel to the Colombo-Galle train tracks) gives you an unobstructed panorama of the Indian Ocean, there is no beach to speak of - just a rocky breakwater. So be sure to ask for a higher floor or the only thing you'll see from your room is the traffic and the frequent trains. Fortunately the sound-proofing is excellent! Due to its location, there is nothing in the neighbourhood in terms of restaurants, entertainment or shopping so you'll have to rely on taxis or the more economical three-wheel tuktuks to get you into the city. Rides generally cost SLR350-450 depending on the traffic and routing.

Our room bookings were conveniently made online directly with the hotel. Enquiries about transport arrangements to Dambulla, Kandy and Galle were efficiently and concisely answered by the Front Office Manager; Mr Arul Ambikaibalan. Car cum driver hire prices were fairly competitive as well. Room conditions are still very new and everything appears to be working well. Perhaps it was the colour choice but the carpet looked slightly worn. Bedding is tiptop. We also liked the breakfast very much - lots of fresh juices, fruits, cereals and breads. Perhaps the most special spot in the hotel is the roof top terrace and pool. A great place to chill in the evenings over a cold Lion beer.

Room Tip: higher floors overlooking the ocean are the best
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ECKLKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 25 August 2014
Thank you for sharing your comments and taking the time to provide a review on your recent stay.

Its sounds as though you enjoyed your stay with us, and in particular the morning breakfast, comfortable beds, and most of all, the rooftop bar and pool (Perhaps the most special spot in the hotel, as you mentioned).

We hope to be able to welcome you back again one day soon should the situation arise.
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Gander, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

Stayed here a little over three weeks in June/July. The rooms were modern, comfortable and very clean. Air conditioning and utilities worked very well unlike some other 5 star hotels I've been to prior. Overall, the service was great and breakfast had a decent selection though other competing hotels have a much larger breakfast buffet spread (Cinnamon Grand/Lakeside), but for me what they did have was sufficient. All rooms have a great view of the city/ocean or just the ocean.

For me the location was perfect as our office was steps away. However, to the occasional traveler (tourist) you will probably have a ways to travel to get to many known Colombo landmarks. That being said Colombo 4 (Bambalapitiya) is quickly growing in its offerings and there are several things close by as well just not quite as established as Colombo 3, 1 & 10.

A well placed hotel in a ever-growing part of Colombo. If you don't need to be footsteps away from a specific attraction I'd suggest you give this hotel a shot.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 23 August 2014
Thanks a lot for your feedback about you stay with us.

Its great to hear that you enjoyed the location of the hotel, as well as some of the items you listed such as the breakfast, the clean, comfortable and modern rooms, as well as the great city and ocean views from your room.

I hope we can welcome you back again one day soon.
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Stratford upon Avon
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

The outside of this hotel does not do the inside any justice. It's is beautifully designed inside, our room a double with additional bed for my son was lovey. Spacious enough to take the extra bed with ease and note that the added bed was not simply a 'put up bed' but a proper divan single bed.
The bathroom had a large,walk in shower, all facilities were in full working order.
The views from the room of the coast and train line were pleasing, fascinating to see the locals travelling to work hanging from the doors of the trains.
Breakfast was buffet style and very nice, tables were clean and staff friendly and polite.
We stayed for only one night in Colombo and did not have time to use the roof top bar and pool. However, we did have a look at these facilities and they appeared just like the rest of the hotel, fantastic.
Check out was quick and easy, staff using the latest Apple technology.
I certainly would recommend this hotel and if I found myself in Colombo again I would not hesitate to stay once again at Ozo.

Stayed August 2014, travelled with family
Helpful?
1 Thank Chowy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 24 August 2014
Thank you for taking time to provide feedback about your recent stay with us.

Its sounds as though you really enjoyed the hotel, the facilities and service, although if only for a short stay. Hopefully we can welcome you back for a longer period, should the situation arise in the future.

Its great to hear that you enjoyed the views, room facilities and dining experience in our EAT restaurant.

Thanks once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Stunning situation, overlooking the Indian Ocean, a beautiful hotel with outstanding staff and service. Food was always excellent and the roof top pool and adjoining bar are top class. This hotel has just opened and I am sure will quickly become the leading hotel in Colombo. Special thanks to staff members Danan, Banuka, Fiona, Natasha, Spencer, Armila, Priyankara, Rangitha, all house keeping staff who were excellent and manager of the Restaurants, Deepthi. I could not have enjoyed my stay more and recommend it unreservedly.

Room Tip: Ask for a front facing sea view although all rooms will be good.
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joyhill3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 25 August 2014
It is a pleasure to hear that you really enjoyed your recent stay with us.

I will be sure to pass on your positive comments to the Chef in regards to the food, as well as the particular staff that you have mentioned in your review.

Thank you for taking the time to share your comments, and I hope that we can welcome you back again one day soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

This brand new hotel was the venue for our first night in Sri Lanka, very comfortable beds supported by good service. A visit to the roof top terrace to watch the spectacular sun set with a well earned drink was a great start to the holiday.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 6amigos_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 23 August 2014
Its great to hear that you enjoyed your first night in Sri Lanka at OZO Colombo, and that you liked the comfortable beds , good service and the spectacular sunset from our rooftop.

I hope that if the opportunity arises again, we can welcome you back as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

Situated along the marine drive, OZO offered great accessibility to everything nearby. I believe the hotel has lots of potential to be one of the leading hotels in colombo. Its new with modern design, comfortable room layout, a decent gym, a pool on the top overlooking the ocean with a hip bar too. The staff were grappling with systems etc but had a smile always. Whilst we were there on vacation; this looks like its targeted to woo the business travellers

Room Tip: Ocean view room- its worth it.
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  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank AshishMurjani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damian B, General Manager at OZO Colombo, responded to this review, 23 August 2014
Glad to hear that you enjoyed the accessibility and location of OZO Colombo, as well as the modern new design and comfortable room layout.

It also sounds like you enjoyed our other rooftop facilities, such as the gym, pool and bar.

Appreciate also your feedback in regards to the staff and systems, but happy to hear that you always received service with a smile.

Hope to welcome you back again should the situation arise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about OZO Colombo

Property: OZO Colombo
Address: 36 - 38 Clifford Place | Colombo 4, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 52 Hotels in Colombo
Price Range (Based on Average Rates): £
Hotel Class:4 star — OZO Colombo 4*
Number of rooms: 158
Official Description (provided by the hotel):
Facing the Indian Ocean, OZO Colombo Sri Lanka is ideally set on Marine Drive, Colombo 4. An hour's drive from Bandaranayake International Airport, Galle Road is few minutes away while the city centre can also be reached in less than 10 minutes. ... more   less 
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