For the price I wasn't expecting marvels, but I did expect them to keep their word. Due to arriving at 5 am and having and midnight flight, all I wanted was a bed, somewhere to leave my bag during the day, and to be able to shower before catching my flight.
I was assured over the phone when booking, on arrival (5 am) and at check out (11 am) that it would be no problem to shower after I’d left, as the bathrooms were separate to the rooms.
But when I returned at 8 pm, the man in reception would not let me shower as I didn’t have a room. I told him that I had been promised by 3 different people that it was OK, and he didn’t care. Then he asked for a written document allowing this, which I obviously didn’t have, then he asked for the name of the person who had said it was OK, but I am not in the habit of asking hotel receptionists their names. He was rude and unhelpful, even when I asked if I could PAY to take a shower.
This may sound petty, but anyone who has been to Colombo will know how dirty you are by the end of the day, a combination of sweat, mosquito repellent, sun cream and dust making you feel filthy. And I had a 36 hour economy-class journey ahead of me.
He also caused problems to collect my bag (which I’d paid 400 rupees to leave for the day) as the piece of paper that the morning receptionist had given me wasn’t dated (there was no date box).
- Also Known As:
- Ymca Tourist Hotel Colombo