This hotel has one of the busiest lobbies you are likely to see. The fact that coffee shop, pastry shop, bar etc are located opposite the entrance create a chaotic feel unbecoming of a luxury hotel. To top it all, there is a conference facility in the atrium lobby of the new wing! I can only wonder about the noise in the rooms due to this. There are people milling around all day and night!
The rooms in the old wing are adequate but not luxurious. Perhaps a tad old. The bathrooms have tubs and desperately need an upgrade. The rooms are quiet and comfortable enough, however ours faced into an empty lot used for dumping garbage. Nasty!
The service at the hotel is courteous but slow.
The restaurants are nice. The food is tasty across most of them and Nuga Gama a must try.
The hotel has all the facilities one would expect. However, going for a swim in the main pool late evening was an unnerving experience. It was dark and no lifeguard. And diners across 3 restaurants stared at you!
Overall, a nice hotel but the chaotic lobby situation requires a rethink by the management.
- Official Description (provided by the hotel):
- Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more less
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- Also Known As:
- Cinnamon Grand Colombo Hotel Colombo
- Cinnamon Grand Hotel Colombo
- Cinnamon Hotel Colombo
- Colombo Cinnamon Grand Hotel