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Cinnamon Grand Colombo
Ranked #4 of 54 Hotels in Colombo
Certificate of Excellence
Reviewed 7 July 2014

I spent last year few days in this hotel, u r lovely welcomed, rooms are not bad, exclusive rooms allow u to go to the business lunch bar, where we take our breakfast and u can enjoy it whole day,
It is a closed place for VIP CUSTOMERS.
But in this hotel , they have two fantastic restaurants , one fish restaurant , tasty food and fresh, but needs time to get it, normally reserved at dinner time.
Also elegant English restaurant with very high level, elegant, tasty food , fantastic service, I think the best in Sri Lanka .
U don't need to go out from Cinnamon , u can found everything in the hotel and the mol closed to it.
Welcomed by staff, taxi service in front, no need to leave hotel, u can arrange all ur meetings inside, specially in the exclusive lounge.

  • Stayed: May 2014, travelled on business
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1  Thank IsmatkBeirut_Lebanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 8 July 2014

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are very pleased to note that you had a memorable stay on our executive floor with all its facilities. We appreciate your valuable feedback on our rooms and services and our hospitality in particular.

We are also delighted that you enjoyed your dining experiences at the Lagoon and the London Grill and look forward to welcoming you again if you do plan on visiting Sri Lanka in the future.

Best regards.

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1,997 - 2,003 of 3,657 reviews

Reviewed 7 July 2014

We stayed at this hotel for 2 nights, 1-3rd July 2014.
Never been to Colombo before & don,t really need to rush back to this city but if we did, we would stay here again.
This hotel has plenty of space, service & facilities. We particularly enjoyed using the excellent gym in the spa centre attached to the hotel. Staff, including shoe shine man in foyer were all extremely helpful.

Room Tip: Ask for a room with a balcony as ours didn't.
  • Stayed: July 2014, travelled as a couple
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Thank Eckles104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 8 July 2014

Thank you for staying at the Cinnamon Grand Colombo. It is a pleasure to know that you liked your stay, particularly your visit to the gym and do look forward to welcome you again if you do visit Colombo in the future. Whilst thanking you for your compliments, we look forward to your next visit.

Best regards.

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Reviewed 7 July 2014

This is not the sort of hotel I would normally stay in but this booking was arranged by a colleague. The Cinnamon Grand is a very large hotel almost overlooking the sea in Colombo. I was only on the third floor so although I could see the pool area, the sea view was blocked by buildings. Although located in a very busy part of Colombo there were very few local attractions. Few shops, no bars, except in other hotels, but since I did not have the time for these things it didn't matter. But if you were staying at this hotel on holiday then it would be important. Although there are few shops there is a supermarket in a small shopping mall adjacent to the hotel. There is also a little bistro called Sugar which was convenient.
The hotel itself is large with an enorous chandelier in the lobby. Food and drinks in the hotel are extortionately expensive (by my standards!) but since there is very little choice outside the hotel you have to pay up or shut up.
The hotel is clean and well maintained though I fould there was no way to control the air conditioning which made the room too cold. I would only stay here again on sufferance.

Room Tip: Rooms in the higher florrs will have better views of the ocean.
  • Stayed: July 2014, travelled on business
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2  Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 8 July 2014

Thank you for taking time to share your feedback on your stay at the Cinnamon Grand Colombo.

We regret to note that you have not had a pleasant stay at our hotel and apologize sincerely for the inconvenience caused to you. In our endeavour to provide the best experience to our valued guests, we consider your comments as important and assure you of a more enjoyable stay, should you choose to return.

Thank you.

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Reviewed 5 July 2014

I stayed here for a series of meetings over several days, and whilst I didn't get to see much outside the Hotel, the experience was great.

Five stars are well deserved, the room was spacious clean and comfortable. with room service and turn down making sure it was spotless. Had the luxury of a separate bath and shower, which is rare these days.

The wardrobe had copious hangers, which when missing is a pet hate of mine :).

Bed was really comfortable, and the addition of a decent desk, mad the stay a lot easier.

In regard to food etc, you're spoilt for choice everything from poolside bar, to Italian, fish, steak, Indian and Buffet restaurants to name a few of the 14 available, and a British bar. which was good, as I didn't get to go out for meals, and had no need to really.

Staff were always exceptionally polite and helpful, and couldn't be faulted.

Its a shame I didn't get to see or use the pool, it looked fabulous, not really a gym / Spa person so didn't see those either, However I did get time to tour the attached shopping Mall, buy some clothes and nik naks to take back, not a big place, but worth a look.

All in all I'd recommend the hotel and complex, and hope to return again

  • Stayed: June 2014, travelled on business
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1  Thank MarcBurge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 7 July 2014

Thank you for staying at the Cinnamon Grand Colombo and for your excellent review. We are delighted to note that you had a great experience and that your stay with us was indeed memorable.

We appreciate your recommendation as well as your complimentary feedback on our room and amenities, as well as our staff and dining options and we are looking forward to welcome you back, to indulge in more of our services and cinnamon hospitality.

Best regards.

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Reviewed 5 July 2014

The first and the best thing you will notice about this hotel is its impressive lobby. It is quite beautifully done and is always busy with either some functions or business meetings. It is a nice business hotel. The rooms are clean and the bed is comfortable. Breakfast is good but could have been better. Overall a very good hotel in Colombo with Crescat mall just besides where you can have different cuisines to choose from.

  • Stayed: July 2014, travelled on business
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1  Thank SarathSubash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 7 July 2014

Thank you for kind review of the Cinnamon Grand Colombo and for your compliments on our lobby. It is a pleasure to note that you had a grand stay with us and thank you for your feedback. We hope your business will bring you back to stay with us again to enjoy more of our facilities and cinnamon hospitality.

Thank you.

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Reviewed 3 July 2014

This hotel is really amazing. Offers proper 5 stars experience. Impressive lobby and even more impressive restaurants. Bit expensive in general - but this is what you expecting form high quality place.

Very friendly and helpful staff, offering advices and real help not only in search for big tip but really honest approach.

Very relaxing swimming pool surrounded by fantastic environment.

  • Stayed: June 2014, travelled on business
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Thank Piotr Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 4 July 2014

Thank you for staying at the Cinnamon Grand Colombo. We are very glad that you had a memorable stay with us and appreciate your compliments on our lobby and dining options as well as our helpful and friendly team.

We trust you will stay with us again and look forward to welcome you in the future.

Best regards.

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Reviewed 3 July 2014

My 5th visit to this hotel, my first over the weekend. The service continues to be top class even over the weekend, which I was unsure based on all my previous visits had been just during the week. The staff continue to go the extra mile and remember your specific needs without being asked. The Executive floor I still recommend this package as you get the wifi and lounge access with food. The choice of food, snacks and beverages is top class and most days I don't need to eat out at all, the breakfast in particular has an amazing selection.

Room Tip: Upgrade to the Executive package , top floors. The additional $25 per day is more than made up by fr...
  • Stayed: June 2014, travelled on business
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Thank Tracey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 4 July 2014

Thank you for your excellent review of the Cinnamon Grand Colombo and for your commendation on our staff and services. It is a pleasure to note that you have enjoyed every one of your stays with us and specially note your recommendation of the executive floor with its facilities.

We appreciate your valuable feedback and your patronage and look forward to welcoming you again to indulge in more of our services and cinnamon hospitality.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#3 Business Hotel in Colombo
#4 Romantic Hotel in Colombo
#4 Luxury Hotel in Colombo
Price Range: £110 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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