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Savings alert! 32% below average rates

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Reviews (5,856)
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3,857
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148 - 153 of 5,856 reviews
Reviewed 2 weeks ago via mobile

Service was outstanding by Muhammad our waiter. He made us feel very relaxed and attended to all our needs. Entertainment on piano whilst we had our tea and cake. The hotel is the best in Columbo. All staff are very friendly and cannot be more helpful. Environment is clean and of a very high standard as is the staff also. I would definitely return and would recommend. Standard is higher than 5* in my opinion.

Stayed: June 2018, travelled as a couple
Thank Maya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon G, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 2 weeks ago

Thank you for your review of Cinnamon Grand Colombo.
The pleasure is all ours in having you visit our Coffee Stop and pleased to know that you enjoyed its atmosphere and the piano music playing in the background, and the services extended by our associates in making your visit a comfortable one. Your kind words of Mohammed and Kusal are much appreciated and will be conveyed.
Thank you for sharing your experience with us and we look forward to welcoming you again.
Thank you.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

The food contained different varieties and tasted delicious. But to add colour to the afternoon was the pianist who indeed was great and deserves to be more recognized..the team comprised of very friendly people who was helpful when ever necessary so keep up the great service guys:) overall it was a calm and filling high tea. Thank you:) thank you for excellence hospitality Muhammad and nuwan.

Stayed: June 2018, travelled with friends
Thank Titania J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon G, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 2 weeks ago

Thank you for your review of Cinnamon Grand Colombo.
The pleasure is all ours in having you visit our Coffee Stop and pleased to know that you enjoyed its atmosphere and the piano music playing in the background, and the services extended by our associates in making your visit a comfortable one. Your kind words of Mohammed and Kusal are much appreciated and will be conveyed.
Thank you for sharing your experience with us and we look forward to welcoming you again.
Thank you.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

The service was excellent. The food served was of a colourful variety. The atmosphere was very pleasant and the music suited the mood perfectly. All in all, a classic setting for an evening of light mood. Excellent service by Muhammad and kusal thank you.

Stayed: June 2018, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon G, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 2 weeks ago

Thank you for your review of Cinnamon Grand Colombo.
The pleasure is all ours in having you visit our Coffee Stop and pleased to know that you enjoyed its atmosphere and the piano music playing in the background, and the services extended by our associates in making your visit a comfortable one. Your kind words of Mohammed and Kusal are much appreciated and will be conveyed.
Thank you for sharing your experience with us and we look forward to welcoming you again.
Thank you.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We had a great evening at d coffee stop at cinnamon grand. The atmosphere was great with lovely piano music. The service was excellent.we were served with great enthusiasm by Muhammad n Kusal.our kids were made very comfortable.keep up d good service..

Stayed: June 2018, travelled with family
Thank Venushi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon G, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 2 weeks ago

Thank you for your review of Cinnamon Grand Colombo.
The pleasure is all ours in having you visit our Coffee Stop and pleased to know that you enjoyed its atmosphere and the piano music playing in the background, and the services extended by our associates in making your visit a comfortable one. Your kind words of Mohammed and Kusal are much appreciated and will be conveyed.
Thank you for sharing your experience with us and we look forward to welcoming you again.
Thank you.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Every time we come to Sri Lanka we stay here and are never disappointed.
With so many restaurants, we were never short of an eating spot.
Sanjay at the front desk couldn’t do enough for us and checked in us regularly.
Nuge Ghame was our favourite eating spot. The head waiter even made Something not on the menu for our daughter.
We will definitely be back.

Stayed: June 2018, travelled with family
Thank Shan1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon G, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded 2 weeks ago

Thank you for choosing Cinnamon Grand Colombo.
The pleasure is all ours in having you reside with us during your visits to Colombo and pleased to know that you enjoy our array of restaurants and cuisines, especially Nuga Gama, and the services extended by our associates. Your kind words of Sanjay is much appreciated and will be conveyed to him.
Thank you for your loyal patronage and for taking time to share your experience with us.
We look forward to welcoming you again upon your return to Colombo.
Thank you.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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