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“Clean, friendly & value for money”

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Great Southern Hotel (GSH) Colombo
Ranked #33 of 56 Hotels in Colombo
Reviewed 17 April 2014

My stay at GSH was excellent mainly due to the staff attitude & willingness to go the extra mile. The rooms are very elegant stylishly completed. It’s worth more than the money I paid. Hotel car was conveniently available for any city tour or airport drop with a low price comparing to other city hotels around. No margin for error as attention to detail by staff at the hotel. I will highly recommend GSH Colombo whether you’re on business or with your family it is a great place to stay. I will be back soon.
Thank you,
Shathish

Room Tip: very helpful staff..
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  • Stayed: April 2014, travelled as a couple
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3  Thank Shathish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this reviewResponded 24 July 2014

Greetings from GSH Colombo…!
Thank you for your valued comment.

We are happy you enjoyed your stay. We thank you for your wonderful complements. I will share this comments and will pass it to the team as these comments do encourage us to go the extra mile in satisfying guest needs.

We hope to welcome you back to GSH Colombo.

Best Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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173 - 179 of 198 reviews

Reviewed 15 April 2014

While being spotlessly clean with shiny new fittings, I would not recommend this hotel at all. There is absolutely no soundproofing and the rooms are incredibly noisy, making it very difficult if not impossible to sleep. The hotel is also vastly overpriced - the price displayed on Booking.com does not include any taxes or service and the total we were charged was over £50 per night - not at all what we were expecting and exhorbitant by Sri Lankan standards. There are plenty of places to stay in Colombo so I really wouldn't bother.

  • Stayed: March 2014, travelled as a couple
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5  Thank RdeSilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

We wanted to see the city before our return home from a 3 week trip around SL. We caled the hotel to check on which train station we should get off coming from Galle and checked prices. They were quoting double to book direct so my advise would be to book via Agoda./book.com etc The hotel is new and spotlessly clean but don't expect any character. Fine for a city visit. Its about 10 mins to galle face green by 3 wheeler. Get a metered one as they all try to charge 3 or 4 times more than the going rate. We hadn't found this elsewhere. We used their driver for our airport trip. He was excellent. We wish we had been told about their city trip as we would have used him for that also. The reception staff are still finding their feet. One girl told us we needed to give 4 hours to get to the airport. We did it in 45 minutes. Thankfully the driver corrected her. Good for a 1 or 2 night city stay at the end of your trip.

  • Stayed: March 2014, travelled as a couple
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5  Thank geordiewanderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this reviewResponded 24 July 2014

Greetings from GSH Colombo…!
Thank you for your valued comment.

We are happy you enjoyed your stay. Thank you for the constructive feedback and sorry for any inconvenience caused during your stay. I will discuss this feedback with my team for future corrective action.

We hope we will have the opportunity of serving you better whenever you decide to visit Colombo and stay at the hotel.

Best Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

This hotel did not meet our expectations. What was advertised on bookings.com was different to what we found. We also got a shock with the taxes which was not seen in the fine print while booking.The hotel had the smell of fresh paint (it is new). There is no restaurant/snack bar as advertised on bookings.com. Our trip was basically 2 days for shopping. The hotel was at least 15 mins by tuk tuk to any decent shopping or eating places. The drivers could not find the place and took us in circles each time. The room was ok bed and pillows comfortable and clean. The staff to some extent compensated for the shortcomings. Thilina offered to upgrade the room but we opted for a drop to the airport to which he graciously agreed.The other staff were very helpful and courteous and in true Sri Lankan style. There is no pool and a small so if you are looking for that type of accomodation choose Galadari or Colombo Hilton. The extra price is worth it..

Room Tip: Rooma are either road facing or sea facing. Not much of a view so not worth the extra cost
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  • Stayed: February 2014, travelled as a couple
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2  Thank chan1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

I visit Colombo for first time and stayed at GSH Colombo. Just to say in a word about everything "Excellent". Room, Reception,Food , Cleanliness and there overall care and effort to make guests feeling at home.
I suddenly Good sick during my stay but there care never let me feel to be in a foreign country. I wishes them all the best and in my next visit no doubt will select the same hotel.

Room Tip: Try to get a deluxe room on top floor.
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  • Stayed: March 2014, travelled on business
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2  Thank sanjukta20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this reviewResponded 24 July 2014

Greetings from GSH Colombo…!
Thank you for your valued comment.

We are happy you enjoyed your stay. We thank you for your wonderful complements. I will share this comments and will pass it to the team as these comments do encourage us to go the extra mile in satisfying guest needs.

We hope to welcome you back to GSH Colombo family.

Best Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014 via mobile

I just visited this hotel to inquire about functions. I was met by a gent Thilina who was the FOM he answered all my questions so professionally. Later he took me around explained the facilities. It was awesome I went to near hotel but didn't get this much of attention. Later when we came down from lift the General Manager who met me ask me if everything is fine. This hotel is great and I will definitely have my function here and recommend to all who wants to have their special events. Thank you GSH Colombo. I will be back. The rooms and the facilities and services beyond 5 start. Thank you.

Stayed: February 2014, travelled with friends
1  Thank GTz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, Front Office Manager at Great Southern Hotel (GSH) Colombo, responded to this reviewResponded 3 June 2014

Dear sir,
Thank you & appreciate your valuable comments. We hope to see you soon at GSH Colombo.
Regards...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile
Google Translation

Stayed: August 2017
Thank Joao C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Great Southern Hotel (GSH) Colombo

Address: 382 Galle Road, Colombo 00600, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 56 Hotels in Colombo
Price Range: £24 - £39 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Southern Hotel (GSH) Colombo 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
GSH Colombo is nestled in the bustling district of Colombo and is conveniently located to most leading private hospitals, shopping malls and Cinemas. The heart of the business of Colombo is also 6KM away from the Hotel. The hotel is located in the main Galle Road of Colombo and around 500meters walking distance to the beach. All 40 rooms are equipped with facilities and amenities to ensure that diverse types of travelers may enjoy a comfortable stay. Each room is Air Conditioned and has free Wi-Fi. It also provides guests the convenience of tea/coffee making facilities, a mini fridge and a flat screen TV. There is a 24 hours front desk at the property. GSH Colombo is also home to an exclusive Indian franchise, “Street Foods by Punjab Grill” ; that offers authentic Indian cuisine to tantalize the most discerning palette. You can choose to dine on Indian delicacies in the comfort of your own room as it is integrated into Room Service. ... more   less 
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